Pepper Reviews 

279
•
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, most reviewers were unhappy with their experience overall, expressing deep disappointment with their purchases. Customers frequently mentioned that the items were quite expensive while offering low quality, noting major issues like thin fabrics, poor stitching, and broken metal clasps. People also struggled with unexpected sizing inconsistencies and experienced very frustrating return processes when trying to send unwanted products back. Some reviewers were happy with the comfortable daily fit and flattering designs specifically tailored for smaller bodies. Consumers also deeply appreciated that these garments felt exceptionally soft against the skin and consistently provided reliable everyday support without any gaps.

What people talk about most

Product

Clients share ambiguous opinions on product as some reviewers express great satisfaction, praising the... See more

Quality

Reviewers highlight ambiguous aspects of quality, as opinions on these products are deeply divided. On one... See more

Order

Reviewers express mixed feelings about their order experiences, noting that while the website offers fast and... See more

Return policy

Consumers find return policy to be an absolute nightmare due to high fees and unexpected charges. Reviewers... See more

Price

Customers expressed deep disappointment regarding the steep prices and high return fees associated with the... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Previously bought Zero G Wirefree bras in Oct 2024 and they fit perfectly, however, the same size and style i got this time are wider (cover more on the upper side of bra), which is uncomfortable.... See more

Company replied

Rated 2 out of 5 stars

The bra I ordered was okay. The band seemed decent enough but the cup size wants anything special. It was a strapless bra and the cups were very high - so it wouldn't have been appropriate under a str... See more

Company replied

Rated 2 out of 5 stars

The brand pepper is a good concept, however the brand advertises that there is no gap like other bras but there is, it takes 3 weeks from usa to canada and there is no returns. The brand also advertis... See more

Company replied

Rated 2 out of 5 stars

Shit quality. Slow delivery. I could get better quality at the discount store, but it does cover the breasts.

Company replied


Company details

Written by the company

Small-chested bodies deserve to be celebrated. We’re here to do just that—exceptionally fitting bras designed for AA, A, and B cups.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

279 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

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2.7

All reviews

(279)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect Fit and Exceptional Quality!

I've purchased around 10 bras and a swimsuit from Pepper, and I'm absolutely delighted with every item! Their products are a game-changer for people with small breasts. Each piece fits perfectly, offering both style and comfort. The material and quality exceed expectations, and their international shipping is incredibly reliable—everything arrives on time and perfectly packaged. I highly recommend Pepper for anyone who struggles to find a good fit in the usual retail offerings. 5 stars all the way!

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Love this brand

Love this brand! All of my bras are Pepper now and I love that they are constantly coming out with new items and prints!

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Small breast happiness

The website was easy to navigate and the size guide to help find my correct size and style was surprisingly accurate. Someone FINALLY figured out how to make a bra from us with small breasts

7 March 2024
Unprompted review
Rated 5 out of 5 stars

Bras for Small Builds!

I finally found a bra that actually fits me. The Zero-G Push Up Bra is my favorite right now. It washes well in the special washing case offered at Pepper.com.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

I'm a fan

I've been a pretty loyal customer of Pepper for 4 years now. I've tried many of their products: bras, underwear, swim, and exercise. I've tried fabrics. I've tried styles. I even have a "Small Boob Energy" T-shirt. (You might say I'm a fan.)

Not everything has been perfect, but every time I've contacted customer service, they've been super-supportive. They even once passed on a piece of feedback of mine to the design team. Thank you so much!

Pepper makes me feel cool, confident, connected, respected, and seen. I am happy to be, and continue to be, a customer, every time I put something on.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality

I found Pepper a few years ago and I have been a repeat customer! Their bras are truly beautiful and fit very well if you’re on the smaller chested side. The bras can be pricey at around 45+ but they are worth it in my opinion. I have the T-shirt bra, the MVP strapless bra in both styles, several bralettes, etc. the oldest item I have is still in perfect condition after four years. And if you catch them during a sale! You’ll be in good shape. Beautiful designs, nice range or colors and styles, and great quality. I only buy my bras from pepper now.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Love it!

Extremely comfortable fit - perfect for me!!!! Nice variety of styles and colours/ patterns. Love them!

9 May 2024
Unprompted review
Rated 5 out of 5 stars

Great product, 10/10, highly recommended!

Website is easily accessible, and user friendly. I think the descriptions on the products are thorough and accurate as it helped me to purchase the right size/fit without trying it on.

Product itself is amazing, I cannot stop recommending this brand to everyone. Great quality! I am slowly transitioning all my bras to pepper products.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Pepper just gets me

Pepper is the best underwear brand for small breast women, as part of this group I've struggled my whole life to find the right fit and feel comfortable in my own skin, and I've managed to do so, but it wasn't until I found Pepper that I felt truly comfortable, confident, sexy and happy with my body. Their designs are beautiful, the fit is perfect and it adjusts in the right places, the materials are delicate and high quality, and since last year I haven't bought underwear anywhere else.

1 June 2024
Unprompted review
Rated 5 out of 5 stars

Recommend this brand!

Pepper makes great undergarments and loungewear, from quality to fit to styles available at reasonable price points. Their customer service has also been helpful, friendly, and easy to work with.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

The products are wonderful

The products are wonderful, and the service and delivery are timely, even when it comes to returns/exchanges. Have loved working with Pepper for my needs, great company.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

All around fantastic product

My wife was hesitant to try these bras. She's always had difficulty finding bras that both fit and were comfortable. I decided to roll the dice on Pepper and she absolutely loved the fit and feel of the bra. So we ordered quite a few more, until here entire stock of bras was replaced by Pepper bras. Is it worth the price? Yes, my wife's confidence has increased significantly since wearing their product.

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Pepper-Great Company ❤️ the product

Pepper is a great company that sells a wonderful product. I’m so happy with the service and the product! There was definitely a need for small bras. They continue to grow and add more to their product line. I especially love the natural fiber fabrics that they use for some of the bras. I also really like that they reach out for consumer input for their products.

16 February 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 2 bras

I ordered 2 bras - didn't fit right so I returned them and ordered 2 more of a different style. They also don't fit me right (I'm old with saggy boobs - they would have fit me just fine 40 years ago). When I went to return these I found that the QR code for Happy Returns shows that they were returned already because when I exchanged them, Pepper made the order number the same as the previously returned ones. Now I can't get ahold of them to fix it.

21 January 2025
Unprompted review
Pepper logo

Reply from Pepper

Hi Carol,

Thank you for reaching out. I'm so sorry to hear you're having trouble returning your order. I was able to locate your last purchase, EXC-001977267-1, and confirm that it was fully refunded.

Please feel free to reach out to us directly if you have any additional questions. Additionally, we now offer FREE 1:1 fit meetings with our designers so they can better assist you in finding the perfect bra. You can email us at personally at mandie@wearpepper.com.

Pepper x

Rated 5 out of 5 stars

Great lingerie!

I've gotten a few different styles with pepper! My favorite is their push up bra though, never before was I able to find a push up with padded cups that fit my boobs and I love it! Their bras are so comfy:)

31 January 2025
Unprompted review
Rated 2 out of 5 stars

Wildly inconsistent sizes

I used to love Pepper. I've had the same size for years and kept ordering with no issue. The last year or so the sizes are wildly inaccurate between styles. Not reliable anymore and I'm so disappointed b/c I thought I found my go to for my abnormal size. Defeats the purpose of their brand and what they claim to offer.

3 February 2025
Unprompted review
Pepper logo

Reply from Pepper

Hi Ashleigh,
Thank you for reaching out! We're so sorry to hear that the sizes have been inaccurate for you. We are always working on improving our product. I would love to personally assist you and offer a free live -fit Zoom session with one of our designers.
If you're interested in giving us another chance, I’d love to see which styles didn’t work for you and help you find your perfect fit. Please email us at mandie@wearpepper.com

Rated 5 out of 5 stars

Finally found bras that fit

I just recently bought a strapless and it fit great so then I turned around and bought 2 more with straps. I’m over the moon I’m so happy with my new bras. I have never in 48 years been able to find one that fits. I hope the negative reviews don’t run them out. It’s literally a godsend to me and I wanted to leave this post so maybe folks will know that there are in fact people who thoroughly enjoy their products.

27 December 2024
Unprompted review
Pepper logo

Reply from Pepper

Hi Angie,

Thank you for reaching out! We're so happy to hear you loved the products, and we truly appreciate your support of Pepper. We are passionate about helping our customers feel beautiful, and it means so much to us.

For your next purchase, please reach out to Mandie@wearpepper.com, and we’d be delighted to provide you with a discount code.

Thank you again for being part of our community!

Pepper x

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