weavergreen.com Reviews 

342
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful designs, soft texture, and overall excellent quality of the recycled plastic products, noting how wonderful they look in living spaces and outdoor areas. Consumers also highlight the efficient delivery service, mentioning that orders arrive promptly and are securely packaged, making the entire purchasing process completely seamless and satisfying. However, some people mentioned occasional issues regarding cleaning difficulties after machine washing, unexpected marks upon unpacking, or durability challenges and fabric pulls when items are used in households with active pets.

What people talk about most

Product

Reviewers mention positive feedback about product quality, frequently praising the beautiful designs,... See more

Quality

People report positive experiences with quality, highlighting that items are soft, attractive, and remarkably... See more

Delivery service

Consumers find delivery service to be efficient, with widespread appreciation for prompt shipping and items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous buying experience from Weaver Green. Just received our rug today and it looks stunning. Cannot believe it is made out of recycled plastic bottles.

Rated 5 out of 5 stars

My Adalucia Zahara Rugs are absolutely beautiful and have made my lounge lighter and brighter! I am now going to order another one but sadly out of stock at the moment. Weaver Green Customer Servic... See more

Rated 5 out of 5 stars

Very good service. Rugs arrived on time and were exactly as described. They are gorgeous; lovely colour, soft and comfortable to walk on. You would not believe they were plastic. The underlay works ve... See more

Rated 5 out of 5 stars

The rug together with underlay is very soft and warm. We have it in our kitchen, which has very cold floor tiles. I know the rug will wash well as we have a smaller version of it in our hall, which we... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

342 reviews

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4.8

All reviews

(342)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delighted

I’m very pleased with my small rug. The colour is exactly as shown online, it’s very well made and super-soft to stand on with bare feet!

25 October 2023
Rated 1 out of 5 stars

Underlay not fit for purpose, customer svcs can't help

Underlay advertised as pre-cut to fit their rugs was too short for the matching runner I purchased, and sides were cut so poorly that edges were jagged and wider than rug at some points. Customer services suggested I trim edges by hand and "explained" that sometimes rugs can be longer than advertised. So basically it's my problem to solve! Very disappointing response.

25 October 2023
Rated 5 out of 5 stars

High quality and great customer service

We purchased 2 blankets which are of fantastic quality with the added benefit of being sustainably made. The company were extremely helpful in meeting our request to deliver the items quickly as we were due to be away.

25 October 2023
Rated 2 out of 5 stars

Poor customer service / inferior item.

Stayed in a hotel recently and saw a Weaver Green throw on the bed. Very impressed, I ordered one for my bed at home. Quick delivery & well priced. After 2 weeks of very little use (only dressing the bed), it began to bobble! Emailed Weaver Green how said they're prone to "bobbling" and that I should spend money on a device to de-bobble it! Not impressed with their after sales service at all. They totally negated all responsibility over the issue.

2 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

There was a hitch in the delivery as the courier company failed to correctly deliver the rug but once this was known the weaver green team were excellent on sorting it out, even though it was a Saturday. Great service

7 October 2023
Rated 5 out of 5 stars

Excellent products and excellent CS

Excellent products and excellent customer service.
I've got a few of their products - cushions, throws and a runner. I love the ethos of the company and I love the quality of their products. They are just as nice 'in the flesh' as they are in their lovely pictures.
However, 2 of the outdoor cushions I bought have not fared very well. They were left on our outdoor chairs -
well away from the elements as they were protected under a pagoda. No rain or sun should have affected them. They were less than a year old.
However, walking past one day I noticed one colour was a distinctly different colour to the other. It was like a deep purple rather than a dark blue.
I contaced WG and sent them images. They replied saying maybe they were from different batches (could be true) and in future I should store them pattern side down when not in use (which I will do). They then offered to send me 2 replacement cushions which I thought was lovely. I received them within days and am delighted.
That is fantastic CS.

10 October 2023
Unprompted review

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