Webahead Internet Reviews 

536
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff for guiding them smoothly through the entire website creation process, ensuring everything is easy to understand even for beginners. People deeply appreciate the clear communication, professional design quality, and constant support provided throughout the project, making the journey stress-free and enjoyable. Some reviewers were not happy with unexpected charges, aggressive renewal demands, or difficult modification processes encountered when trying to make changes independently. A few people also mentioned that initial website designs failed to meet expectations or required extra effort before reaching a satisfactory final result.

What people talk about most

Website

People report positive experiences with website development, highlighting the professionalism and care of the... See more

Staff

Consumers find staff to be positive, helpful, and highly professional throughout every stage of their... See more

Service

Users describe positive interactions with service, highlighting a professional and reliable experience from... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that support representatives are... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the overall process is smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing service from start to finish. Katie listened carefully to what I wanted and created a website with my vision completely. She was patient with my many questions and wobbles along... See more

Company replied

Rated 5 out of 5 stars

Had such a positive experience just had to shout about it ! Will at Webahead was phenomenal from day one. Fully explained everything at the outset before we signed up to a build and also managed our e... See more

Company replied

Rated 5 out of 5 stars

After a difficult start and a few issues with our new website, Shannon took over from another member of staff. She has genuinely been a breath of fresh air, nothing ever too much trouble and tend to f... See more

Company replied

Rated 5 out of 5 stars

An easy and simple process working with Julie D at Webahead to set up my small company website Nothing was too much trouble and Julie was always on hand with advice and feedback Ive tried to build... See more

Company replied


Company details

  1. Website designer

Written by the company

Web Design Darlington & Durham in the North East, web designers specialising in affordable Web Design, SEO & Online Marketing from our office in Darlington.


Contact info

4.8

Excellent

TrustScore 5 out of 5

536 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(536)

97 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Alisha

Rated 5 out of 5 stars

Amazing Website!

Alisha Jay created my website, and I was very pleased with the process. The communication was excellent, and everything was clearly explained.She took the time to understand my vision and incorporated my ideas seamlessly into the design. Her attention to detail was impeccable, ensuring that every element was both functional and aesthetically pleasing. The final product exceeded my expectations, capturing the essence of my brand perfectly. I couldn't have asked for a better experience and would highly recommend her services to anyone looking to build a professional and engaging website!

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Experts in creating amazing websites

I wanted someone to take control and create me a website who had the knowledge and experience that I don’t. I’m very happy with the results and the ease in which I’ve got the best website and didn’t pay the earth for
I dealt with Alisha and she was very knowledgeable.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Very smooth process. Alisha was very helpful and informative. Would recommend to others. Thank you!

6 February 2025
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Hi Phoebe, thank you so much for taking some time to leave us a review. We are so pleased you are happy with the website and the service provided by Alisha & The Team!

Rated 5 out of 5 stars

New website

Thank you to Alisha for making the process of setting up my new website such and easy one. Delighted with how it has turned out. Highly recommend

28 January 2025
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Hi Lisa, thank you so much for taking some time to leave us a review. We are so pleased you are happy with the website and the service provided by Alisha & The Team!

Rated 5 out of 5 stars

Alisha was a great support throughout.

So happy with the whole process using Webahead. Alisha has been great at supporting us through the process and has been on hand to help us when needed. She has been great with communication throughout and kept us updated each step of the process. The end result is brilliant we couldn’t be happier and wish we would have invested in a website sooner. Highly recommend for professional quality, easy to use and great support throughout.

21 January 2025
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Hi Alisha, thank you so much for taking the time to leave us a review! We are so pleased you are happy with your new website and the service provided by Alisha.

Rated 5 out of 5 stars

Alisha was just brilliant!

Alisha was just brilliant!
I had been trying to get my website off the ground, using WIX, but I struggled for two years because I wasn’t tech savvy enough.
Webahead were offering free website builds, so I took the jump; I’m so glad I did.
Within a couple of months, my website has had all of my amendments completed; and is now published.
The look and feel of the site is just superb.
I’ve had customers reactions coming in by the bucketful, all very impressed with the modern, professional and to the point vision that Alisha has created for me.
Thanks to Webahead but in particular Alisha, I can’t thank her enough.

13 January 2025
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Hi Simon, Thank you so much for taking the time to leave us a review. I am so pleased we could help bring your vision to life. It was a pleasure working with you!

Rated 5 out of 5 stars

Amazing Service!

I had the pleasure of working with Alisha while she managed my website, and I cannot recommend her enough. Her customer service was absolutely amazing—she was always available whenever I needed to make changes or had any questions. Communication was seamless, as she ensured I was informed and comfortable every step of the way. Alisha’s dedication to looking after me and my website was truly exceptional, and I am so grateful for her professionalism and care.
If you’re looking for someone reliable and attentive, Alisha is the perfect choice!

With Love 🧡
AS Cosmetology & Aesthetics

1 November 2024
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your wonderful feedback! We’re thrilled to hear that Alisha was able to provide such exceptional service and support throughout the process.

It’s fantastic to know that her communication and dedication made your experience seamless and enjoyable. Alisha will be so happy to hear your kind words!

We truly appreciate your recommendation, and if you ever need anything in the future, don’t hesitate to reach out. We’re here to help!

Rated 5 out of 5 stars

Website review

Alisha was really helpful, always responsed promptly & listened to what kind of design I wanted. I’m very happy with the finished product.

15 November 2024
Unprompted review
Rated 4 out of 5 stars

Webahead have produced a very good…

Webahead have produced a very good website for my business. Every request I have had, they have resolved for me. Alisha has managed the process throughout and been happy to deal with any queries that i have had and always been very prompt with replies.

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Alisha Jay was professional from the…

Alisha Jay was professional from the offset and projected managed my website with enthusiasm and attention to detail.
I would highly recommend their services
in a heart beat :)

31 October 2024
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your wonderful feedback! We’re thrilled to hear that Alisha was able to manage your website with such enthusiasm and attention to detail.

It's fantastic to know that you're happy with the service, and we really appreciate your recommendation. If you need any further assistance in the future, don’t hesitate to get in touch—we’re always here to help!

Rated 5 out of 5 stars

Webahead have been superstars!

Webahead have been brilliant from the start. We not only have a swanky new website but they are also assisting with our online and google presence. We are a small start up and their help has proven priceless. Alisha has been a superstar, nothing has been too much trouble and we are so happy with our website. M D Environmental Surveys Ltd

7 November 2024
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with your new website and the support we’ve provided. It’s been a pleasure working with you and helping to boost your online presence. Alisha will be especially pleased with your feedback—she truly goes above and beyond for our clients! We look forward to continuing to support your growth and success. Best wishes from the Webahead team!

Rated 5 out of 5 stars

I’m extremely pleased with the website…

I’m extremely pleased with the website – it’s exactly what I envisioned! It looks highly professional. Alisha was incredibly helpful and informative throughout the entire process, making me feel confident and well taken care of. Thank you so much.

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Very professional service

Thank you very much Alisha for all your hard work & support with developing & creating my website.
I can’t recommend Alisha enough.

Regards,
Abbeautyaesthetics

17 September 2024
Unprompted review
Rated 4 out of 5 stars

Easy process

Easy process. Systems to upload content were easy to use and Alisha was on hand via messenger to help when needed. She sorted out alterations quickly.

26 August 2024
Unprompted review
Rated 5 out of 5 stars

Personal touch makes all the difference

Having Alisha as our website manager has made the whole process of setting up a business website and email manageable. She has been on hand to talk, at any point along our journey, as well as keeping in touch via messages. She has gone above and beyond to meet my exactingly high standards, whilst being endlessly patient with my poor time management and organisation skills in terms of providing her with what she’s needed! In fact, without her input, it would be unlikely that I would actually have developed a website at all.

11 September 2024
Unprompted review
Rated 5 out of 5 stars

Alisha Jay at Webahead Internet

Alisha Jay at Webahead Internet,was fantastic at setting up my first ever website for my business
She asked me what I needed my website to do,and what I wanted on it,she encourages input from you,instead of her just doing what you might need etc
My website has been going around 2-3 months now,and I have had around 12 enquiries from it
Can’t thank Alisha and her enough😀

11 September 2024
Unprompted review

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