Webahead Internet Reviews 

536
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff for guiding them smoothly through the entire website creation process, ensuring everything is easy to understand even for beginners. People deeply appreciate the clear communication, professional design quality, and constant support provided throughout the project, making the journey stress-free and enjoyable. Some reviewers were not happy with unexpected charges, aggressive renewal demands, or difficult modification processes encountered when trying to make changes independently. A few people also mentioned that initial website designs failed to meet expectations or required extra effort before reaching a satisfactory final result.

What people talk about most

Website

People report positive experiences with website development, highlighting the professionalism and care of the... See more

Staff

Consumers find staff to be positive, helpful, and highly professional throughout every stage of their... See more

Service

Users describe positive interactions with service, highlighting a professional and reliable experience from... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that support representatives are... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the overall process is smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing service from start to finish. Katie listened carefully to what I wanted and created a website with my vision completely. She was patient with my many questions and wobbles along... See more

Company replied

Rated 5 out of 5 stars

Had such a positive experience just had to shout about it ! Will at Webahead was phenomenal from day one. Fully explained everything at the outset before we signed up to a build and also managed our e... See more

Company replied

Rated 5 out of 5 stars

After a difficult start and a few issues with our new website, Shannon took over from another member of staff. She has genuinely been a breath of fresh air, nothing ever too much trouble and tend to f... See more

Company replied

Rated 5 out of 5 stars

An easy and simple process working with Julie D at Webahead to set up my small company website Nothing was too much trouble and Julie was always on hand with advice and feedback Ive tried to build... See more

Company replied


Company details

  1. Website designer

Written by the company

Web Design Darlington & Durham in the North East, web designers specialising in affordable Web Design, SEO & Online Marketing from our office in Darlington.


Contact info

4.8

Excellent

TrustScore 5 out of 5

536 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(536)

97 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Alisha

Rated 5 out of 5 stars

The whole process was great

The whole process was great - super easy and had my own website built which was fabulous. Alisha was great and super easy to communicate to and also very helpful !

16 July 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for the wonderful review. We’re thrilled the process was easy and that communication was smooth. It’s great to hear you’re happy with your website. We appreciate your feedback and look forward to supporting any future updates or projects.

- Webahead Internet Ltd

Rated 5 out of 5 stars

Great communication and great service…

Great communication and great service Alisha was superb and done 5* job

25 June 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your kind words and for taking the time to leave us a 5-star review. We're delighted to hear that you were pleased with our communication and service. Alisha will be thrilled to know her efforts made such a positive impression. We truly appreciate your support and look forward to helping you again in the future!

- Webahead Internet Ltd

Rated 5 out of 5 stars

Best

Smooth , excellent communication from Alisha and exactly how I wanted it - highly recommended👌

1 June 2026
Unprompted review
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Reply from Webahead Internet

Thank you so much for your fantastic review!

We're delighted to hear that everything was exactly as you wanted and that Alisha's communication helped make the experience smooth and enjoyable. Your recommendation means a lot to us, and we'll be sure to pass your kind words on to Alisha.

We truly appreciate your support and look forward to helping you again in the future!

-Webahead Internet Ltd

Rated 5 out of 5 stars

Webahead were brilliant

Webahead were brilliant, especially for someone who is not tech-savvy!
I’ve had websites built in the past by other companies and the process felt long and stressful, but this was the opposite, everything was done quickly and exactly how I wanted it, with very little input by myself.
Shout out to Alisha (my account manager), as she was very friendly and prompt at answering any questions I had, it was great to have an actual personal contact on the end of the phone! I will definitely be using Webahead for other domains and hosting needs, highly recommend!

2 June 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your wonderful review and recommendation!

We're delighted to hear that your experience with Webahead was smooth, stress-free, and delivered exactly what you were looking for. Making the website creation process simple and straightforward, especially for clients who don't consider themselves tech-savvy, is something we take great pride in.

We'll be sure to pass your kind words on to Alisha. She'll be thrilled to know that her support, responsiveness, and personal approach made such a positive difference throughout your project.

Thank you for trusting us with your website, and we look forward to helping you going forward.

Kind regards,

The Webahead Team

Rated 5 out of 5 stars

Great service and communication…

Great service and communication throughout to get the job done would highly recommend. Alisha listened to what i asked for and was efficient in delivering.

2 June 2026
Unprompted review
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Reply from Webahead Internet

Thank you for your kind review and recommendation. We’re delighted to hear that you were happy with the service and communication throughout the process.

We’ll be sure to pass your feedback on to Alisha, who will be pleased to know her attentive and efficient approach made a positive difference. We appreciate your support and look forward to working with you again.

Rated 5 out of 5 stars

Alisha was a great help and done a…

Alisha was a great help and done a brilliant job at creating my business a website.

The whole process was smooth and seamless and I am veey happy with the results. I would definitley recommend webahead and Alisha specifically to anyone wanting a website built, I was given multiple chances to make last alterations and was never made to feel like a burden in any way.

19 March 2026
Unprompted review
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Reply from Webahead Internet

Thank you so much for your kind feedback, it’s really appreciated.

I’m delighted to hear that you had a smooth experience and that you’re happy with the final result. I’ll be sure to pass your comments on to Alisha, she’ll be thrilled to hear them.

It was a pleasure working with you, and if you ever need anything in the future, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Really happy with everything

I am really happy with the full experience with setting up my new website, Alisha was amazing! She helped explain everything to me and sent over a first version and helped tweak it and got it back to me in great timing and am super happy with how she explained everything to me! Couldn’t recommend enough! Thank you

18 March 2026
Unprompted review
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Reply from Webahead Internet

Hi Orianne,

Thank you so much for your kind feedback, it’s really appreciated!

I’ll be sure to pass your comments over to Alisha, she’ll be delighted to hear how happy you are with everything.

We’re so pleased you’re happy with your new website and the overall experience. If you need anything at all going forward, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

First class service

Seamless from first contact through to completion, friendly and patient staff who had to put up with my slow pace, delighted with end result, I can highly recommend this team.
Website is sleek, modern and professional, special shout out to Alisha Wood.

21 January 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your kind words and recommendation.

We’re delighted to hear that you found the process seamless from start to finish and that you’re pleased with the final result. Our team always aims to be patient, supportive, and accommodating, so it’s great to know that came across.

I’ll be sure to pass your special shout-out on to Alisha, she’ll be thrilled to hear your feedback.

Wishing you every success, and thank you again for choosing us.

Rated 5 out of 5 stars

Alisha is great!

I contacted Alisha to set up a website for my small business. She was a pleasure to work with answering all my questions in detail. My website looks great and was simple to get going. Easy to make any changes in future too.
Alisha was also full of advice where it came to setting up my email and how I can go about setting up a shop in the future.
Would recommend.

12 February 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for taking the time to leave such a positive review.

We’re delighted to hear that you enjoyed working with Alisha and that she was able to support you clearly throughout the process. It’s great to know you’re happy with how the website looks and that you found everything straightforward to get set up and manage going forward.

I’ll be sure to pass your kind words on to Alisha, she’ll really appreciate the feedback.

Thank you again for your recommendation, and we wish you every success with your business as it grows.

Rated 5 out of 5 stars

Working with Alisha was an absolute…

Working with Alisha was an absolute pleasure from start to finish. She designed my website exactly how I envisioned it — clean, professional, and user-friendly — while also adding creative touches that made it even better than I expected.

Alisha was incredibly patient, responsive, and easy to communicate with throughout the entire process. She really took the time to understand my brand and what I wanted to achieve, and nothing ever felt rushed or overlooked. Any feedback or changes I requested were handled quickly and professionally.

I couldn’t be happier with the final result and have already received great feedback on the site. If you’re looking for someone reliable, talented, and genuinely invested in delivering high-quality work, I highly recommend Alisha.

28 January 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for such a thoughtful and detailed review. We’re absolutely delighted to hear how positive your experience was and that Alisha was able to bring your vision to life while enhancing it with her creative expertise. It’s great to know you felt listened to, supported, and never rushed throughout the process, and that the final result has already received such positive feedback. I’ll be sure to pass your kind words on to Alisha; she’ll be thrilled to read this.

Rated 5 out of 5 stars

Meet all me needs to create a website

Meet all me needs to create a website. Very attentive and efficient service. Very professional approach and I enjoyed working with Alisha.

22 January 2026
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your kind feedback. We’re really pleased to hear that your needs were met and that you found the service attentive, efficient, and professional. I’ll be sure to pass your comments on to Alisha; she’ll be delighted to hear you enjoyed working with her.

Rated 5 out of 5 stars

Super helpful, definitely recommend

I had Alisha helping me with my website from the beginning. She was so lovely and kept in contact. She was so helpful and although I gave her my photos and all the ideas for my website, she also gave her opinions which made this whole Process so much easier and gave me the best outcome. I highly recommend using these guys!
Huge thanks to Alisha x

29 October 2025
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your lovely review! We’re so pleased to hear how happy you are with your website and the support you received from Alisha throughout the process. She’ll be delighted to know her advice and ideas helped make everything easier and delivered the result you were hoping for.

We really appreciate your recommendation, it means a lot to the whole Webahead team. Thank you again for choosing us.

Rated 5 out of 5 stars

This was such a straightforward process...

This was such a straightforward process and really easy to navigate. Alisha was fantastic and helped with all my enquiries when I has any questions. My website has turned out exactly as I had imagined and I have all the tools to continue forward on my own.

24 August 2025
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

We’re so pleased to hear that the process felt straightforward and easy to navigate, that’s exactly what we aim for. Alisha will be thrilled to know her support made a difference and helped bring your vision to life.

It’s fantastic to hear that your website turned out just as you imagined and that you feel confident moving forward with the tools we’ve provided. If you ever need anything else, we’re always here to help.

Thanks again for choosing us.

Rated 5 out of 5 stars

I would highly recommend Alisha

I would highly recommend Alisha. She has been patient and professional with all my frequent changes. She designed my website exactly how I wanted she listened to details and went above and beyond .

3 August 2025
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

We’re delighted to hear that Alisha was able to bring your vision to life with attention to detail. She takes great pride in making sure every client feels heard and supported, and your kind words truly mean a lot.

It’s wonderful to know that your website turned out exactly how you wanted. We’re so pleased you’re happy with the result! If you ever need anything else, we’re always here to help.

Rated 5 out of 5 stars

Thanks Alisha!!

Working with Alisha has been an absolute joy! She went above and beyond to help me bring my vision for a travel community website to life. From start to finish, she supported me in every way, guiding me with her expertise, answering all of my questions, and making the entire process smooth and enjoyable. The end result is a stunning website that truly captures the heart of my community.

Alisha has not only incredible technical skills, but also the creativity and patience to really understand what I wanted. I’m so grateful for her dedication, professionalism, and kindness. If you’re looking for someone who will treat your project with care and deliver something beautiful, I can’t recommend Alisha enough!

20 August 2025
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your kind words and thoughtful review.

We’re absolutely thrilled to hear that working with Alisha was such a positive experience for you. She’s a true gem on our team, and it means the world to know her creativity, patience, and dedication helped bring your travel community website to life in a way that truly reflects your vision.

Your appreciation for her support and professionalism is deeply valued, and we’re so glad the final result resonates with the heart of your community. We’re proud to have been part of your journey and look forward to seeing your website thrive.

If you ever need anything in the future, we’re just a message away. Thank you again for trusting us with your project.

Rated 5 out of 5 stars

Alisha

I found my experience really helpful. Alisha guided me through everything and also offered other services to help out the website.

15 July 2025
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your feedback. We're really glad to hear that Alisha was able to guide you through the process and offer helpful extras to support your website. Making things clear and tailored to your needs is what we aim for, so it’s great to know your experience was a positive one. We're always here if you need anything further. Thanks again for choosing Webahead.

Rated 5 out of 5 stars

Professional, Clear and Right on Time

I’d love to leave a heartfelt thank you to the team at Webahead, with a special shout out to Alisha and Beth for their incredible collaboration in bringing my website to life.

They made sure everything was professional, on brand, clear, and delivered in perfect time for my launch. I truly felt I received a personalised service and real value for money.

Alisha, in particular, has been an absolute credit to the team — always on hand to answer any enquiries and offer reassurance whenever I needed it.

I'm really impressed and grateful. Thank you!

Postpartum Home Help 🏡

3 July 2025
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your kind and thoughtful words. We're absolutely delighted to hear that your experience with Webahead and especially with Alisha and Beth was so positive. It’s wonderful to know that the website was delivered professionally, on-brand, and right on time for your launch. Alisha’s dedication to clear communication and personalised support truly shines, and we’re so proud to have her on the team. We’re thrilled that you’re happy with the result and grateful to have been part of your journey with Postpartum Home Help. Thank you again for trusting us!

Rated 5 out of 5 stars

Alisha created a beautiful website for…

Alisha created a beautiful website for us at a reasonable, affordable price. The process is smooth and forms are easy to follow. Alisha suggested including things on our website which we had not thought of before. This really bought the entire site together and I’m super happy with the finished product. Thank you so much Alisha!

4 July 2025
Unprompted review

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