Webahead Internet Reviews 

536
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff for guiding them smoothly through the entire website creation process, ensuring everything is easy to understand even for beginners. People deeply appreciate the clear communication, professional design quality, and constant support provided throughout the project, making the journey stress-free and enjoyable. Some reviewers were not happy with unexpected charges, aggressive renewal demands, or difficult modification processes encountered when trying to make changes independently. A few people also mentioned that initial website designs failed to meet expectations or required extra effort before reaching a satisfactory final result.

What people talk about most

Website

People report positive experiences with website development, highlighting the professionalism and care of the... See more

Staff

Consumers find staff to be positive, helpful, and highly professional throughout every stage of their... See more

Service

Users describe positive interactions with service, highlighting a professional and reliable experience from... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that support representatives are... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the overall process is smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing service from start to finish. Katie listened carefully to what I wanted and created a website with my vision completely. She was patient with my many questions and wobbles along... See more

Company replied

Rated 5 out of 5 stars

Had such a positive experience just had to shout about it ! Will at Webahead was phenomenal from day one. Fully explained everything at the outset before we signed up to a build and also managed our e... See more

Company replied

Rated 5 out of 5 stars

After a difficult start and a few issues with our new website, Shannon took over from another member of staff. She has genuinely been a breath of fresh air, nothing ever too much trouble and tend to f... See more

Company replied

Rated 5 out of 5 stars

An easy and simple process working with Julie D at Webahead to set up my small company website Nothing was too much trouble and Julie was always on hand with advice and feedback Ive tried to build... See more

Company replied


Company details

  1. Website designer

Written by the company

Web Design Darlington & Durham in the North East, web designers specialising in affordable Web Design, SEO & Online Marketing from our office in Darlington.


Contact info

4.8

Excellent

TrustScore 5 out of 5

536 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(536)

97 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Alisha

Rated 5 out of 5 stars

5 star review !!

Our experience with Alisha has been amazing ! She’s always on hand to speak to answer any questions. Responds quickly ! Overwhelmed at the results of our website !
Highly recommend Webahead !

11 September 2024
Unprompted review
Rated 5 out of 5 stars

Alisha was so helpful in designing our…

Alisha was so helpful in designing our website and great at communicating with us, advising us the best way possible. We’ve gone from a really old complicated website to something that looks professional and now I don’t have to dread trying to edit it. It’s a really simple process and any trouble we may have Alisha is always there to help. A massive thank you especially to her and the team.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Having no idea where to start with a…

Having no idea where to start with a website Alisha really took me by surprise and done her own digging into my business to create me a great website.

14 August 2024
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Hi Leah,

thank you for taking the time to leave a review. We are really pleased that you were able to benefit from the personal touch from Alisha for your site build.

Please let us know if we can do anything futher to help moving forward.

Rated 5 out of 5 stars

Great experience...

Great experience with Alisha at Webahead Internet, my website is now live for my business Wye Valley Bumper Repairs. Very helpful and great work thanks!

10 September 2024
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Hi there,

thank you so much for taking the time to leave Alisha a very kind review. We are so pleased you are so happy with our work, and if there is anything we can do moving forward please let us know!

Rated 5 out of 5 stars

Really great service and amazing offer

Really great service and amazing offer, as a new business owner it’s stressful to think about all these little thing but Alisha did an amazing job helping me step by step to set up my website and took all the stress away making it with my information we put together.
Really friendly and approachable

23 July 2024
Unprompted review
Rated 5 out of 5 stars

5 Star service with a smile!

The overall experience of working with Webahead, particular Alisha has been a pleasure from start to finish, we have had a number of changes and additions to the web site, and nothing was too much trouble for her and the team. All changes quickly done and tuned around for our approval, and there were any. 5 STAR service, well done

23 July 2024
Unprompted review
Rated 5 out of 5 stars

As new company owners we were a little…

As new company owners we were a little worry about how to create our business website, Alisha stepped in with her confidence and professionalism and did an outstanding job. I would highly recommend her. Thank you again Alisha.

1 July 2024
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your wonderful review! We're delighted to hear that Alisha could provide the confidence and professionalism needed to create your business website. She is indeed a valued member of our team, and we're glad to know she did an outstanding job for you. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to get in touch. Thank you again for choosing us!

Rated 5 out of 5 stars

100% percent effort when into my…

100% percent effort when into my website off Alisha Jay she tried her very best and managed to get it too how I wanted thank you very much !!

1 July 2024
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Hi Daniel,

thank you so much for your feedback of Alisha! We are so pleased you have came away with a website that you love! Please reach out if there is anything we can do to help moving forward.

Rated 4 out of 5 stars

Good service overall

Website took a little while to make and get all the changes we wanted done however now its all completed the website is up and running and looks great!! Alisha was always on hand to help with any requests we had and any updates along the process.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Great website designed

Alisha was absolutely amazing and helped me create a fantastic new website for my small business. She took the time to make any adjustments, to make it just right for me. Communication was excellent and I was very impressed with the final results. I would recommend Alisha to anyone who is looking for a good quality web designer.

20 April 2024
Unprompted review
Rated 5 out of 5 stars

Website

I have had a website created by Webahead and Alisha has been very attentive and thorough throughout the whole time . Always at the end of the phone and asking me if there was anything more she could do to help. I’m very happy with the outcome and would definitely recommend if your thinking of a website created !!! 😊

18 April 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look