From the first call to discuss my needs to the final website. Katie was absolutely brilliant put me on the right track, gave me some solid advice about what works and what doesn’t, what looks good and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Web Design Darlington & Durham in the North East, web designers specialising in affordable Web Design, SEO & Online Marketing from our office in Darlington.
2 Trinity Court, DL3 0HP, Darlington, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I knew getting a new website was something my travel business really needed to improve visibility, but honestly I felt completely out of my depth and had no idea where to start — or whether I could even afford it after seeing some of the prices out there.
From the very first conversation, Vicky at Webahead was incredibly helpful, approachable, and reassuring. She answered all of my (many!) ridiculous questions with patience and guided me through the whole process step by step.
I now have a professional, affordable website that I’m genuinely so happy with, and the whole experience was far less stressful than I expected thanks to Vicky and the team.
I would definitely recommend Vicky and the Webahead team to anyone looking for support with a new website!

Reply from Webahead Internet
I have had a fantastic experience throughout. Julie has been incredible and so very helpful with everything.
As a first timer having a website, I really didnt have much of a clue, so julie, has helped me put my content together to create an awesome website for my growing business.
She has also been very accommodating with my request as well.

Reply from Webahead Internet
Would highly recommend this company. Stacey who managed our site was superb, the cost was worth the support alone. Great communication and fast.

Reply from Webahead Internet
After talking to Amy and the design team, they layed down exactly the structure of the website i required.
After choosing the layout to go for, they listened to every single question or amendment, and they have done it really fast, approached with a professional touch, and delivered an excellent product.
I couldn t be more happier ,
its a five star for me.

Reply from Webahead Internet
Great experience working with Julie to create a website for my business. I've had brilliant support all the way through, with every thing being explained so I can understand it. All options have been fully explained and explored, and while there are lots of optional extras that can be added to your package, non of them are forced on you. Cannot recommend highly enough. If your wanting a website and have no clue where to start, Webahead is definitely the way forward.

Reply from Webahead Internet
A total pleasure to have Shannon complete my website, from start to finish she has been amazing… Nothing has been to much trouble and the attention to detail is fantastic..
I’m very happy and please with the work completed, I highly recommend webahead for website design. Shannon has gone over and above to produce exactly what I asked for, she’s a credit to the company…

Reply from Webahead Internet
Webahead built my online store, and I couldn't be happier with the result!
I first crossed paths with Vicky at Webahead about two years ago — it was only a brief telephone chat at the time, but she left a real impression. She was warm, knowledgeable and clearly passionate about what she does. When I was finally ready to take the plunge and build my online store for Boho Kasbah, selling original Moroccan products, there was really only one company I wanted to call.
From the moment the project got underway, Vicky was with me every step of the way. She kept communication clear and consistent, made sure I always knew where things stood, and never made me feel like just another client on a list. The project took just under three months from start to finish — longer than I initially expected, but every bit of that time was necessary to get things right, and I'm glad we didn't rush it.
Communication throughout was excellent. Vicky and the team were always reachable — whether by text, phone call or WhatsApp — and response times were never an issue. That kind of accessibility really puts your mind at ease when you're in the middle of a project like this.
Josh handled the build, and he was fantastic. He took the time to understand exactly what I was going for, and translated that into a store that looks polished, professional and true to the brand. Every time I flagged something or asked for a tweak, he was on it — no fuss, no pushback, just results. The finished store is genuinely something I'm proud to send people to.
The wider team at Webahead were equally impressive. Everyone I dealt with was professional, responsive and easy to work with.
If you are looking for a team that will treat your project with care and deliver something you'll be proud of, Webahead are the real deal. Highly recommended.

Reply from Webahead Internet
Working with Julie and the Webahead team has been an absolute pleasure from start to finish. From the very beginning, Julie stood out for her professionalism, warmth, and genuine dedication to understanding our vision. She guided us through every stage of the process with clarity and patience, always taking the time to explain options and offer thoughtful advice.
What really made the experience exceptional was how supportive and approachable she was throughout. Nothing ever felt like too much trouble, and her communication was consistently clear, responsive, and reassuring. It truly felt like we were working alongside someone who cared about the outcome as much as we did.
We’re absolutely delighted with the final website—it looks fantastic, functions seamlessly, and perfectly reflects what we had hoped for. We wouldn’t hesitate to recommend Julie and Webahead, and we’ll definitely be returning to them for future projects.

Reply from Webahead Internet
This is the 2nd time that I have used Webahead for my company website, from start to finish I was speaking with Demi who listened, understood and help me create the website I wanted and needed for my business, the outcome is a very professional looking website and has been complimented by some of my customers, would highly recommend Demi and webahead. 👍🏻

Reply from Webahead Internet
Julie was amazing from start to finish, very knowledgeable and friendly. I felt so comfortable with julie leading the way for my website. 5* serviceable highly recommended.
Thank you

Reply from Webahead Internet
We had a fantastic experience working with William Wilson on our website for Fjords Community CIC.
As a community-focused organisation with a limited budget, it was really important for us to find someone who understood our vision and could work within our constraints — and William delivered exactly that. He took the time to understand what we’re about and made sure the final website reflected our purpose, not just a generic template.
Communication was clear throughout, and he was always open to ideas while offering helpful suggestions along the way.
The end result is exactly what we needed for our first website — professional, clean, and true to who we are.
Highly recommended.

Reply from Webahead Internet
Over the years I have had no luck with websites. . . .but now I finally feel I've got the website I always wanted!
When I first contacted WebAhead I didn't really expect much - I'd seen a 'build your website for free' offer and was curious.
I spoke to Stacey who was so knowledgeable and helpful. She said she could create me a free website, but the website I was transferring from was quite large so one of their other packages would possibly suit me better.
There was no hard sell, there was no pressure, she answered ALL of my questions (she has the patience of a saint because I had A LOT of questions), and gave me time to think about what I wanted/needed.
We found the right package for me and the process has been so painless (from my side). Stacey and the team have helped me every step of the way, with all the bumps that came along. I was able to communicate via email, phone and text. . . she held my hand every step of the way.
I now have a brand new website that I am SO happy with. It finally does everything that I always wanted it to do, and I know that if I need help in the future that there is a great team behind me.
Thank you SO much. I cannot recommend this service highly enough. ..whether you want a free start up website or one with all the whistles and bells, this is the place to come!

Reply from Webahead Internet
When you come across something that seems too good to be true, it usually is… but not in this case.
Working with Kieran from Webahead has been an absolute pleasure from start to finish. The level of service, attention to detail, and genuine care put into my website was far beyond what I expected.
Not only was the whole process smooth and stress-free, but the price for what you get is honestly incredible. It’s rare to find someone who delivers both top-quality work and such great value.
I highly recommend Kieran to anyone looking to build a website – you won’t be disappointed.

Reply from Webahead Internet
Katie Price was fantastic from our first comms through to final tweaks of my new website. The team are really really professional, capable and swift in their actions. Thank you so much

Reply from Webahead Internet
Demi was great help in creating my website for my business, fantastic communication throughout the process.
Would highly recommend 😁

Reply from Webahead Internet
I initially saw an add in Facebook & was a little suspicious, especially as a brand new business owner. Stacey put my mind at ease from the 1st phone call. She explained everything & listened to exactly what I wanted. The website is absolutely perfect, a complete dream. & web discussed how to move forward when business progresses. Stacey was fantastic & always made sure I was happy with everything throughout the process. I would absolutely encourage any business owners to use this service!

Reply from Webahead Internet
I've just had a great site created by WebAhead.
Our website is St Lawrence Chapel, Ashburton.
Arran my account manager talked me through everything. I made loads of changes and it was all done speedily. The website was free and you only paying for hosting. If you want a website definitely go to WebAhead. Fantastic

Reply from Webahead Internet
Disappointing SEO and Web Design Experience
My experience with this company was extremely unsatisfactory. I was initially attracted by a persuasive sales pitch, which promised comprehensive SEO management and a full redesign of our business website. Their guarantee of impressive results within just three weeks instilled confidence and encouraged me to proceed with their services.
However, the initial web design delivered by the company was poorly executed and fell far short of my expectations. Despite spending several hours outlining my requirements and clarifying exactly what I wanted, these discussions had little impact on the final outcome. After this disappointing experience, I felt pressured into agreeing to a new design, which resulted in additional costs. Even after nine months, there was no improvement. Despite their continued assurances, I chose to invest further in enhancements to both the website design and SEO services. Unfortunately, these promises proved to be hollow, as no tangible changes were made to the website. Ultimately, I found myself £1,600 out of pocket on top of my initial web design and hosting package, with nothing to show for the investment.
The initial web design provided by the company was poorly executed and failed to meet expectations. We have since reverted to our original website design, which speaks volumes about the quality of their services.
Website Transfer and Final Resolution -
Following our decision to return to our previous service provider, we were notified that a £50.00 fee would be required to transfer our websites. Despite this initial demand, the transfer was completed at no cost to us, with no assistance from Webahead. As a result, we have left the websites developed by them for their disposal.

Reply from Webahead Internet
Julie was very diligent in following up with me weekly while I drafted the content and the finished website looks fantastic. Edits were no problem and dealt with promptly. We’re happy that our website design was a bargain.

Reply from Webahead Internet
Alisha was a great help and done a brilliant job at creating my business a website.
The whole process was smooth and seamless and I am veey happy with the results. I would definitley recommend webahead and Alisha specifically to anyone wanting a website built, I was given multiple chances to make last alterations and was never made to feel like a burden in any way.

Reply from Webahead Internet
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.