Excellent experience. My Wegovy was late due to another provider (medexpress) not dispensing for 7 days. I contacted Webmed in a panic to see if they could get the pen here for my holiday. Less than 2... See more
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Review summary
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Placed my order and had a video call consultation that same day. The consultant made me feel at ease whilst fathering all relevant Information. After the call ended I received confirmation of my order... See more
I moved to WebMed from MedExpress because MedExpress was SO awful - rude, slow, inefficient etc. I cannot praise the wonderful ladies at WebMed enough. So helpful, so kind, nothing is too much troub... See more
Company replied
Very easy pharmacy to use, medical questionnaire is simple to follow and they are quick to respond. The message centre is great as you get messages each time your prescription request is processed and... See more
Company replied
Company details
- #27 of 106 best companies in Online Pharmacy
About Webmed Pharmacy
Written by the company
Confidential, discreet guaranteed next working day delivery of medicines within a 1 hour time slot to most postcodes in the UK. You can then track the driver in real time counting down to a 15 minute window. Or you can choose from one of our 9,500+ Pickup Stores.
Medications include - Weight Loss Pens, Mounjaro, Wegovy and Saxenda; Erectile dysfunction (Viagra / Sildenafil), Premature ejaculation (Priligy), cystitis or kits to detect sexual transmitted infections (STI’s) and their treatment.
Solve your problem without having to go to your GP and have your medicine prescribed by a GMC regulated Doctor and when ordered before 4pm will be guaranteed delivery the next day. Supplying only UK sourced medicines through our professional regulated pharmacy in discreet packaging with no reference to the pharmacy or medication.
No longer do you have to wait around for days to see your GP or take time off work.
Medications include - Weight Loss Pens, Mounjaro, Wegovy and Saxenda; Erectile dysfunction (Viagra / Sildenafil), Premature ejaculation (Priligy), cystitis or kits to detect sexual transmitted infections (STI’s) and their treatment.
Solve your problem without having to go to your GP and have your medicine prescribed by a GMC regulated Doctor and when ordered before 4pm will be guaranteed delivery the next day. Supplying only UK sourced medicines through our professional regulated pharmacy in discreet packaging with no reference to the pharmacy or medication.
No longer do you have to wait around for days to see your GP or take time off work.
Guaranteed FREE next working day tracked delivery, in a 1 hour time slot.
You don't have to wait in all day - the best online service.
All treatments are guaranteed fast next working day delivery in a 1 hour time slot* to all mainland UK.
We use dpd as our preferred carrier with their industry-leading predict and follow my parcel service. You will receive a one hour delivery window via your chosen method, SMS or email at approximately 8am, on the day of delivery. This allows you to track the progress of your treatment on a map in real time, counting down to a 15 minute window.
If for any reason this is not convenient, you will be offered other options:
Leave with a neighbour or change the day.
New - Pickup choose from our 2,500+ Pickup Stores. On the day you place your order you will receive a confirmation message by your chosen method, giving you the option to divert your parcel to the nearest dpd PickupStore. This could be close to home, or work or on your journey and many of the stores have extended opening times. To find a store convenient for you click Pickup on the delivery & postage page of the website. All deliveries must be signed for.
All of this excellent service is included within your price. No hidden extras at the checkout.
We deliver to all of the UK.
*For the Scottish Highlands and Northern Ireland, we use Royal Mail Special Delivery.
Confidential and discreet packaging with no mention of the contents or who it's from.
Contact info
Pentland House, Village Way, SK9 2GH, Wilmslow, United Kingdom
- 01614911899
- team@webmedpharmacy.co.uk
- webmedpharmacy.co.uk
4.8
Excellent
692 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Webmed Pharmacy
Hi Deborah,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Highly recommend!
Communication with this company is great, with messages being answered swiftly and informatively.
Fast, efficient and discreet delivery.
Highly recommend!
26 June 2025
Reply from Webmed Pharmacy
Hi Sian,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Reply from Webmed Pharmacy
Hi Adrian,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Reply from Webmed Pharmacy
Hi Ben,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Good quick service
Good quick service. Very professional review to make sure medication was suitable. Delivery excellent, good chilled packaging, arriving next day via DPD. Would recommend
22 August 2025
Reply from Webmed Pharmacy
Hi Richard,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Reply from Webmed Pharmacy
Hi Caroline,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Thank you Webmed
Very professional, reliable and fast service that you can trust. Thank you
13 August 2025
Reply from Webmed Pharmacy
Hi Elena,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Excellent website no hassle order…
Excellent website no hassle order arrived as advised and packed properly to maintain the correct temperature all in all great service.
15 August 2025
Reply from Webmed Pharmacy
Hi Carole,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Extremely professional
Extremely professional, discreet and speedy service. Great communication.
Massive thank you for the highly appreciated support
12 August 2025
Reply from Webmed Pharmacy
Hi Renata,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Very easy website to use and quick…
Very easy website to use and quick delivery . Staff are also very friendly when handling queries .
2 August 2025
Reply from Webmed Pharmacy
Hi Lindsey,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Reply from Webmed Pharmacy
Hi Susan,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Very good
Slowed down my eating habits very quickly. On week two and no side-effects as of yet, very impressed.
21 July 2025
Reply from Webmed Pharmacy
Hi Rebecca,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Very quick turn around of order and…
Very quick turn around of order and great communication.
21 July 2025
Reply from Webmed Pharmacy
Hi Karen,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Absolutely dreaded starting this but
Absolutely dreaded starting this , web med made it easy , made me aware of what I needed and what I needed to do
Had varying opinions on mg to be taken , the 2.5 start is brilliant, iv changed a few habits and changed a few bits.
Feeling positive
18 July 2025
Reply from Webmed Pharmacy
Hi Glen,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Placed an order and I've been unable to…
Placed an order and I've been unable to contact them on any of their comms channels. Will be taking legal action for the return of my payment.
18 July 2025
Unprompted review
Reply from Webmed Pharmacy
Hi John,
Could you please send your order number or post code to team@webmedpharacy.co.uk so we can investigate.
We are unaware of any issues with our communications systems.
Please contact us via email team@webmedpharmacy.co.uk or ring us on 0161 491 1899 Monday to Friday 9am to 5pm.
We look forward to hearing from you to resolve this situation.
2nd Reply:
As we have not received a response from you in over two weeks we can only assume that you must have got us confused with another website and you have not placed an order with WebMed Pharmacy,
Kind regards
Team at WebMed
Friendly service and excellent quality…
Friendly service and excellent quality very satisfied
11 July 2025
Reply from Webmed Pharmacy
Hi Nicola,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Reply from Webmed Pharmacy
Hi Lalit,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
I had a good response from staff
I had a good response from staff, they were very professional.
3 July 2025
Reply from Webmed Pharmacy
Hi Susan,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
They will spam you with coaching emails
One star because the drug delivery is usually efficient and very good. It would be a far higher rating but WebMed have automatically put me on a list to receive coaching emails. I dont want to receive these at all and have asked repeatedly and very clearly to be removed from the list. They are ignoring me and continue to send emails so I'm leaving this here in the hope that someone able to remove
me from the list will see it. Its a huge shame because if you didnt do this, I'd be very happy to recommend you. Please, stop sending the coaching invitations. They are unwanted and I shouldnt have to ask continually for you to stop sending them.
For clarity and because I know that WebMed like to reply in detail to other negative reviews (which I think is a good thing), the emails I sent to WebMed asking not to be sent coaching emails are as follows:
17 April 2025 - WM replied saying sorry, we've removed you from the list
10 May 2025 - WM said sorry again and that they'd removed me from the list
12 June 2025 - WM said, there's an unsubscribe button you know but we've unsubscribed for you
14 June 2025 - WM hadn't unsubscribed me and didnt reply to this email.
3rd July - no reply yet but clearly, none of my four prior requests had been actioned, and if they had, something is wrong with your email system.
To be clear, I'm not unhappy with the drug supply part of your service. I'm very unhappy with your email spamming. Please just stop sending coaching emails to me. I'm not interested and I don't want to receive them.
I'd rather not have to complain to the ICO and I'd like to not need to change supplier but both are looking increasingly inevitable.
3 July 2025
Unprompted review
Reply from Webmed Pharmacy
Dear Caroline,
We are sincerely apologise for the annoyance the Coaching email invitations has caused you.
Following a thorough investigation, we can confirm that you were unsubscribed as requested, however, each week we add the names of the people who have purchased from us the week prior. The system was originally set to maintain the persons chosen option but when we changed platform earlier in the year this check box had been overlooked. Therefore, we accept it was completely our error and are very sorry. This error has now been rectified.
Many of our patients have found the Weight Loss Coaching to be tremendously valuable. Kim, our Wellness Coach is very experienced, and her approach is very different. We DON’T fat shame but encourage people to live a healthier life with really useful tips and advice not only on diet, nutrition and exercise, but mindfulness, relationships, the importance of sleep and hydration to name but a few. To help them achieve their target weight and stay there.
Once again, we apologise and thank you for pushing us to find the anomaly in our system.
Kind regards
Team at WebMed
this was an order that arrived properly…
this was an order that arrived properly packaged and arrived on time....without any problems.....i would recommend them regards and thanks!
26 June 2025
Reply from Webmed Pharmacy
Hi Laurie,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
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