Webmed Pharmacy Reviews 693

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient, professional, and reliable, often highlighting the speed of approval and dispatch. Many people appreciate the quick delivery, with orders frequently arriving the next day, and the overall ease of the ordering process. The communication and information provided are also frequently mentioned as excellent. However, some customers also noted issues with the product packaging, describing instances where items arrived visibly damaged or mishandled. A few other people felt the website was clunky or experienced delays in receiving test results, contrary to the stated timings.

What people talk about most

Service

People report positive experiences with the service. Customers frequently praise the fast, reliable, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of... See more

Product

Clients share ambiguous opinions on product. Many reviewers express dissatisfaction with product packaging,... See more

Website

Customers had ambiguous experiences with the website. Some reviewers found the website dated and clunky, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent experience. My Wegovy was late due to another provider (medexpress) not dispensing for 7 days. I contacted Webmed in a panic to see if they could get the pen here for my holiday. Less than 2... See more

Company replied

Rated 5 out of 5 stars

Placed my order and had a video call consultation that same day. The consultant made me feel at ease whilst fathering all relevant Information. After the call ended I received confirmation of my order... See more

Rated 5 out of 5 stars

I moved to WebMed from MedExpress because MedExpress was SO awful - rude, slow, inefficient etc. I cannot praise the wonderful ladies at WebMed enough. So helpful, so kind, nothing is too much troub... See more

Company replied

Rated 5 out of 5 stars

Very easy pharmacy to use, medical questionnaire is simple to follow and they are quick to respond. The message centre is great as you get messages each time your prescription request is processed and... See more

Company replied


Company details

  1. #26 of 106 best companies in Online Pharmacy

About Webmed Pharmacy

Written by the company

Confidential, discreet guaranteed next working day delivery of medicines within a 1 hour time slot to most postcodes in the UK. You can then track the driver in real time counting down to a 15 minute window. Or you can choose from one of our 9,500+ Pickup Stores.

Medications include - Weight Loss Pens, Mounjaro, Wegovy and Saxenda; Erectile dysfunction (Viagra / Sildenafil), Premature ejaculation (Priligy), cystitis or kits to detect sexual transmitted infections (STI’s) and their treatment.

Solve your problem without having to go to your GP and have your medicine prescribed by a GMC regulated Doctor and when ordered before 4pm will be guaranteed delivery the next day. Supplying only UK sourced medicines through our professional regulated pharmacy in discreet packaging with no reference to the pharmacy or medication.

No longer do you have to wait around for days to see your GP or take time off work.

Guaranteed FREE next working day tracked delivery, in a 1 hour time slot.

You don't have to wait in all day - the best online service.

You don't have to wait in all day - the best online service.
All treatments are guaranteed fast next working day delivery in a 1 hour time slot* to all mainland UK. We use dpd as our preferred carrier with their industry-leading predict and follow my parcel service. You will receive a one hour delivery window via your chosen method, SMS or email at approximately 8am, on the day of delivery. This allows you to track the progress of your treatment on a map in real time, counting down to a 15 minute window. If for any reason this is not convenient, you will be offered other options: Leave with a neighbour or change the day. New - Pickup choose from our 2,500+ Pickup Stores. On the day you place your order you will receive a confirmation message by your chosen method, giving you the option to divert your parcel to the nearest dpd PickupStore. This could be close to home, or work or on your journey and many of the stores have extended opening times. To find a store convenient for you click Pickup on the delivery & postage page of the website. All deliveries must be signed for. All of this excellent service is included within your price. No hidden extras at the checkout. We deliver to all of the UK. *For the Scottish Highlands and Northern Ireland, we use Royal Mail Special Delivery. Confidential and discreet packaging with no mention of the contents or who it's from.

Contact info

4.8

Excellent

TrustScore 5 out of 5

693 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Best pharmacy in the world !!!

Excellent . Always arrive next day , very good tablets at good price . Thank you for great service you have provided and still provide all these years to me .

15 November 2024
Unprompted review
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Consumer,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Angela

My overall experience with using WebMD
has been excellent. 1st class delivery, and friendly and helpful service

11 November 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Angela,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful - why not join us.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Excellent customer service and support

I had spent a long time researching companies and I had read a lot of reviews about Webmed. I cannot fault the support on the phone and the consultation made me feel very relaxed. I would highly recommend them.

11 November 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Amanda,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful - why not join us.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, hasstle free order. Brilliant sevice. Thank you

11 November 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Jackie,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Caring and attentive staff

Caring and attentive staff. My order was processed quickly.

23 September 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Jillian,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

My order was delivered the next day…

My order was delivered the next day .Great pharmacy. Will definitely order from there again
Thanks

4 November 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Anniela,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Good

Good

Expensive

1 November 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Dhairya,

Unfortunately, the product you first ordered has had a supply issue which has resulted in no stock at all the major wholesalers in the country. We explained the situation and offered an alternative Branded product. As with most Branded products, they are more expensive than the generic.
Hopefully, the generic product will be back in stock soon.

However, we are delighted that you were pleased with our service and many thanks for taking the time to give us a 5* review - we really appreciate it.

Thank you for your understanding and we look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

This pharmacy offers a great service

This pharmacy offers a great service. I ordered saxenda. They contacted me via email immediately to advise as it was Friday it could not go out until Monday due to cold storage but if I called them straight away they post that night and deliver Saturday for £4.00. So I did. They were so helpful. Next day delivery so was great! Cannot fault this place. Reliable, efficient and trustworthy.

30 October 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Karla,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Everything is good

Everything is good, shipping, respect and price. Thank you very much.

29 October 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Gh,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Fast efficient service

28 October 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Hazel,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

"WebMed Pharmacy" Weight Loss Pens/weight loss support

I was very new to using weight loss medication and clueless as to how it worked and whether or not it would be right for me personally; but with Webmed Pharmacy I felt listened to and supported right from the very start. I was asked all the relevant questions (regarding my health needs and my lifestyle, etc.) to make sure that they prescribed the most appropriate medication that would be right for me.

When I asked about jumping ahead to a much higher dosage (instead of increasing the dose more gradually as recommended) I was advised that Webmed did not/would not endorse doing so, since their policy not only centred around the efficacy of the medication I was using but also centred around the safety of using the medication too. I was impressed by this and by their ethos in general.

In addition to all of the aforementioned, WebMed also provide a free "Coaching"/consultation meeting every Saturday morning (via Zoom) which focusses on the day to day life of people actually using the weight loss medication. The weekly "Coaching" sessions deals with the practicalities of life for people taking charge of their weight loss/weight management issues/struggles. It offers support as well as solutions which complements the medication's efficacy.

Overall, I would definitely recommend "WebMed" to anyone wishing to lose weight or manage their weight.

26 October 2024
Unprompted review
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Yvonne,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

1st class

This company are amazing. Super easy quick and totally discreet with messages replied to extremely quickly with technical information relayed clearly and concisely.
100% discreet 100% efficient
Thank you

23 October 2024
Unprompted review
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Peter,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

kit came fast and results where fast

kit came fast and results where fast

21 October 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Conor,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Excellent experience

Excellent experience, best company I’ve used for this type of thing.

17 October 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Zoe,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Very fast and efficient service after…

Very fast and efficient service after initial health questionnaire

10 October 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Anthony,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Good service

Good service, fast delivery looking forward to the results thank you .

3 October 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Tammie,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Discrete

Discrete. Helpful.

27 September 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi David,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Douglas,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Absolutely amazing first class…

Absolutely amazing first class experience from the start. Webmed provide ongoing support on my weightloss journey. Can't thank you enough. 5 Stars

23 September 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Jen,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Best company i have dealt with

The company is great.Discreet and no hassle getting my order.Quick delivery.Will use them again.

19 September 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Chrissy,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

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