Websitebuilder Reviews 15

TrustScore 2 out of 5

1.8

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Company details

  1. Web designer
  2. Business-to-Business service

Information provided by various external sources

After our success in website-builder.net back in 2010-2011, we are now doing another round of reviews on all the website makers out there and we will post it here on websitebuilder.net. These reviews will be done by early 2013, and in late 2013 we will do another round of reviews.


Contact info

1.8

Poor

TrustScore 2 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

It seems like some of their employees…

It seems like some of their employees monitor user activity and remove content. Today, they removed the entire website builder we had created on our domain. We're just glad we didn't link our valuable domain to their service — imagine what could have happened! Zero stars for security and trust.

1 July 2025
Unprompted review
Rated 1 out of 5 stars

This site is also buildingmy.

This site is also buildingmy.
What an shambles. I have had the site which is a memorial site for 15 years so you can imagine my distress and upset caused by not being able to log in to update.
There are
No message boards
No memory boards
No visitor counter
Cannot do anything and they have had the cheek to take out another year's payment.
I cannot contact them all emails bounce back.
So I will do my utmost to let people know not to use this site

23 January 2021
Unprompted review
Rated 1 out of 5 stars

Websitebuilder.com has got no Customer…

Websitebuilder.com has got no Customer Service at all! On their Website there is a contact us form, when you fill this in, they will send you a 'we will respond within 24 to 48 hours' automatic response. I had issued tickets in January, March, May and July 2018, and up to now, not a single one has been responded to, and I am actually a client of theirs. But not for much longer, believe me, I do NOT need that kind of customer care. If you are a potential customer of theirs, please stay away, they do not respond to their customers!

21 July 2018
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

THE CUSTOMER SERVICES ARE AWFUL, TECHNICAL SUPPORT HAVEN'T GOT A CLUE.
TEMPLATES ARE USELESS IF YOU WISH TO BE FOUND ON THE SEARCH ENGINES.
I WAS ALSO CHARGED A HIGHER MONTHLY FEE THAN ADVERTISED.

14 July 2018
Unprompted review
Rated 1 out of 5 stars

Shambles of a company

Shambles of a company. Have no respect for anyone. Fail in their obligations, and have a poor customer service set up.

I warn all thinking of using them avoid them, as they will never look to help you or resolve your issue. They never responded to my emails, which you have to send through their automated service. The chat system is rubbish as they never seem to help.

11 October 2017
Unprompted review
Rated 1 out of 5 stars

Do not use!

Do not use!! Warning- I was on a FREE package and all had been virtually free for 2 years. NOW they have charged me £215 WITHOUT NOTIFICATION!

15 July 2017
Unprompted review
Rated 5 out of 5 stars

Great customer service, good tool for beginners. Totally recommended if you are not Wordpress savvy and still want a nice and funcional website.

For a beginner like me, this is a very useful tool. Lots of flexible templates, so you can really build your own website according to your needs and likes, even if you are totally new to that. Also, their customer service is amazing. I had a couple of issues both with the billing and some technical things. They got back to me immediately -their automatic reply says that they may take up to 48 hours, but they always got back in less that half an hour. They fixed the billing and helped me with the technical issues. Great job. My only suggestion is, if you have a billing problem, don't call the, write an email. It is way easier and faster.

26 April 2017
Unprompted review
Rated 1 out of 5 stars

Rip off merchents

The other reviews i have read must have been posted by employees of the company. They are rip off merchants, they told me my site would cost £10 per month but then charged me £20. They even cancelled my account after they'd received the money and their billing and support is shocking. Avoid this company at all costs. they also use the company name of sitebuilder.com

8 September 2015
Unprompted review
Rated 5 out of 5 stars

A Truly Remarkable Tool for Beginners.

I know from personal experience just difficult it is to get started with web design. If you are going it alone it's a daunting task to say the least. However, with a website like websitebuilder.com it's a breeze! Any problems you run into are just a few clicks away from being solved thanks to this sites awesome user interface. When I first started if I had known about this site it would of saved me days just trying to understand simple coding but with this site I could of gotten past any coding hiccups within just a few minutes. This site is a game changer, I just wish I had of known about it sooner.

2 February 2015
Unprompted review
Rated 4 out of 5 stars

Great place to start

When you are first starting out and building your first website you don't know all the lingo and technical aspects quit yet. This site helps you through the growing pains of getting started. Use templates to give you a good idea on a starting point you can trust. Get help with coding when you just can't get through it yourself. Learn how to register your domain and how hosting works.
Very easily navigated to find exactly what you are after quickly. Enjoy side by side comparisons making it easy to make an informed decision on hot to get what you want from your website.

2 February 2015
Unprompted review
Rated 5 out of 5 stars

websitebuilder is special

Have you ever dreamed of creating your own website? How about selling your own product? How about starting your own brand name. At websitebuilder, inspiring webmasters have the opportunity to create sophisticated or simple websites absolutely free. There is thousands of templates to choose from for any type of niche that you can imagine. You can set up a shop, create a custom domain name, and have a Google friendly website. The drawbacks are few and far between because of the reliable hosting. The drag and drop editor makes customization easy while the SEO features make driving traffic simple. Website Builder offers something for anybody trying to start a website.

I've been using it for 2 years. I created about ten different websites and all of them perform pretty well. While I don't have full control over my websites like I would prefer, I still can do a quite a bit. I will be looking to graduate from the service in the future, but for now I really am appreciative for the amazing opportunity this website has given me. I was staggered at first by the drop editor but eventually realized that it wasn't to difficult to use. I loved the fact of being able to add my own advertisements quickly. Being able to add a custom domain name was a cool feature that I eventually used. I surely couldn't have a unique product if I didn't have a domain name that was appropriate for the situation. I thought the SEO setup was pretty good and was impressed by how much traffic I got for merely blogging. I added the shop feature which was cool and easy to use. I started selling a decent amount of product, and if I am to use another service, I will use a similar mechanism. Overall, I was quite impressed with the service since I started using it. I would totally recommend it to my friends because of the ease of use.

26 January 2015
Unprompted review
Rated 5 out of 5 stars

The perfect starting place for consumers needing to build their own website!

Websitebuilder.net is a great way for consumers to get the information they need to make the choice of which of the companies reviewed provide the best options for building their own website.
There are detailed reviews of 5 different options including 1and1.com, Web.com, iPage.com, Weebly.com, and NetworkSolutions.com. The reviews are quite thorough and highlight all the needed details to make an informed decision based on the consumers individual needs. There is also a complete feature comparison page which makes it very easy to judge the exact components of each companies offerings. This is a great way to find all the information needed in one convenient location. Highly recommended!

11 January 2015
Unprompted review
Rated 5 out of 5 stars

Navigation of building a site, made easy.

Websitebuilder.net is a great website that allowed me to view the best website building companies of the year. This site makes it very easy to navigate, allowing you to see the different websites that can help you build your site or network, all with ease of use. I appreciated the articles, written by the site staff members, that showed me great ways to build a website and also what designs work better than others. It is very reassuring to read which designs work better than others with easy to read examples of why one way is better than the other. It also educated me on the process of web building versus hosting and I had no idea that there was even such a disparity between the two!

17 December 2014
Unprompted review
Rated 5 out of 5 stars

WebsiteBuilders is an invaluable resource!

Like many others who rely on search engines to help them find information, I became frustrated at the results that were returned to me and the time it was taking me to find what I needed to build a website. Thanks to the advice and information on WebsiteBuilder, I'm no longer wasting time building my site and making needless mistakes. It's also nice to find a site that goes beyond just helping construct my own corner of the Internet, I am also able to find answers to my questions about growing it. I will definitely be recommending WebsiteBuilders to everyone I know who is interested in building their own website the right way!

2 December 2014
Unprompted review

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