We Buy Any Car® USA - Cary, NC Reviews 64

TrustScore 4.5 out of 5

4.6

106 Towerview Ct, 27513 Cary, NC, US


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See what reviewers are saying

Rated 5 out of 5 stars

just wanted to give a compliment on the service we received from Ahcene Lhasj at your RDU North Carolina branch. His communication skills are excellent. We sold our car today and he made the process... See more

Company replied

Rated 5 out of 5 stars

Michael helped me by explaining the process, being friendly, and making sure I understood why he did what he did. Not only will this company make sure that you get what your car is worth, it won’t nic... See more

Rated 5 out of 5 stars

I had a very smooth experience selling my car here with Sahila! She was very thorough and explained everything as we went and gave a fair price. It was easy to schedule my appointment online, and once... See more

Rated 5 out of 5 stars

They made selling my car easier than it has ever been before. Their evaluation including inspection and paper work took less than one hour. Their formal offer was fair and acepted.


Company details

  1. Car dealer

About We Buy Any Car® USA - Cary, NC

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

64 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

just wanted to give a compliment on the…

just wanted to give a compliment on the service we received from Ahcene Lhasj at your RDU North Carolina branch. His communication skills are excellent. We sold our car today and he made the process very easy and smooth. He explained every aspect of the process step by step and was very professional and respectful (my husband and I are older so we appreciate this). He was promptly on time and completed the process in a timely manner. I would definitely recommend him and your company to friends.

3 May 2026
We Buy Any Car® USA - Cary, NC logo

Reply from We Buy Any Car® USA - Cary, NC

Respect, clarity, on time. That's what we ask every appraiser to bring to every appointment, Cynthia. Ahcene held that line. The recommendation to friends will go a long way. Pass our regards to your husband too.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 4 out of 5 stars

Overall good experience

Appointment was on time and quick. Sahila was very helpful. I had recently replaced the car battery so when running diagnostics they detected an on board diagnostic reset. After I explained the replacement they understood and we negotiated a fair price. Offer was better than other online dealers.

16 April 2026
Rated 5 out of 5 stars

Recommend

Easy, fast transaction. I received about what I expected and I didn’t need to have people come to my house to test, negotiate, etc.

5 March 2026
Rated 2 out of 5 stars

Low ballers

Given a price on line and they try to low ball you when you get there.
My car was clean and in good shape. I had to simply stood by my price and they finally accepted it.
But they will want to feel as if they are doing you a favor when they show you all the money that they are paying in fees

=======
Update 01/16/2026
They contacted me, but to ask me why I had left that rewiew. I told them that I had left it before, but apparently it had not gone through.
They seem to try to do something, although after the second emails they stopped communicating—- fwiw. They did not offer me anything and I did not ask for anything. I simply clarified that that was how I felt with the transaction

5 January 2025
We Buy Any Car® USA - Cary, NC logo

Reply from We Buy Any Car® USA - Cary, NC

Hello,

Thank you for choosing webuyanycar.com and for sharing your experience with us. We truly appreciate your business and your feedback.

We’re sorry to hear that the process didn’t feel as smooth as it should have. Our goal is always to provide a transparent, pressure-free experience. While our online valuation is based on the information provided by customers, the final offer is determined after a thorough physical inspection of the vehicle. This ensures that the price reflects the actual condition and market value of the car.

We understand how frustrating it can be when expectations and reality don’t align, and we appreciate that you stood firm and reached a price you were comfortable with. We’ll review your comments internally to make sure we’re communicating clearly and delivering the five-star experience every customer deserves.

I have escalated your concners to our local Area Manager. Please be on the lookout for our calls. If you’d like to discuss your experience further, please reach out to our Customer Experience Team at customerfeedback@webuyanycarusa.com. We’d love the opportunity to learn more and make things right.

Warmest regards,
Michael, on behalf of webuyanycar.com

Rated 2 out of 5 stars

professionalism . lying to me

professionalism , know how, and transparency was missing from the process.
This is the 2nd time I do business with "we buy any cars.com".
the first time, the process was ok, and no problem at all.
this time I did not have a good experience with Sahila Chahabra. she kept lying to me for absolutely no reason . I don't get it.

27 December 2025
We Buy Any Car® USA - Cary, NC logo

Reply from We Buy Any Car® USA - Cary, NC

---Update---

Just looping back around to thank you for taking the time to speak with our leadership team. Our Area Manager Lucas is thrilled we could connect directly to listen to your experience in greater detail. We have used your feedback to improve our services and take corrective action.

If there is anything else we can do, please don't hesitate to email us at customerfeedback@webuyanycarusa.com.

Kind Regards,
Kevin, on behalf of webuyanycar.com

-------------------------

Dear Fereydoon,

Thank you for taking the time to share your feedback. I sincerely apologize for the experience you had at our Cary, NC branch. There is absolutely no excuse for unprofessionalism, lack of know-how, and transparency. We take your complaint very seriously.

I understand your frustration, especially since this is your second time doing business with us, and your first experience was satisfactory. It is disappointing to hear that our team did not meet your expectations this time. We strive to provide a consistent and positive experience for all our customers, and it is clear we fell short in this instance.

Your feedback has been logged, and our leadership team will be reaching out to you to discuss your experience in detail and find a way to restore your faith in webuyanycar.com. We value your past business and hope to have the opportunity to make things right.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Sahila was great!

Sahila was great! She made the process super easy. Thank goodness for the reminder sign in the office too, helped us remember to grab our garage door opener from the car before we sold it!

5 October 2025

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