We Buy Any Car® USA - Gladstone, MO Reviews 197

TrustScore 4.5 out of 5

4.5

106C NE 72nd St., 64118 Kansas City, MO, US


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See what reviewers are saying

Rated 5 out of 5 stars

Process was pretty straightforward. Quick walkthrough, pictures, and videos taken of vehicle. Then, went for a test drive. Initially was given a lower offer, but after asking if they would consider a... See more

Rated 5 out of 5 stars

Made a same day appointment and Melissa called me to confirm and go over what to expect. I came by and she was very helpful in getting me squared away on a paperwork issue that would have impacted me... See more

Rated 5 out of 5 stars

The entire experience was super easy with Jake's help. He worked hard with the limited resource we had due to other businesses being closed. Got the price I was hoping for on top of that, so made eve... See more

Rated 5 out of 5 stars

We had a very pleasant experience selling our car. Chris was amazing. He ran into some issues due to us. However, he handled them with patience and efficiently got things corrected in no time. We f... See more


Company details

  1. Car dealer

About We Buy Any Car® USA - Gladstone, MO

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

197 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

took almost 3 hours and only wanted the…

took almost 3 hours and only wanted the price not a detailed explanation of what was wrong with the car from someone who seems to be there just to rip you off

21 January 2026
We Buy Any Car® USA - Gladstone, MO logo

Reply from We Buy Any Car® USA - Gladstone, MO

----Update----

Hi Becky,

Hello, over the past month we have made numerous attempts to reach you on behalf of our leadership team, but unfortunately, we have been unable to connect. We have tried all options available to us and have had no success reaching you by phone.

We kindly request that you return our calls or reach out to our customer experience team at customerfeedback@webuyanycarusa.com at your earliest convenience.

Kind Regards,
Kevin, on behalf of webuyanycar.com

------------------

Hi Becky,

Thank you for taking the time to leave feedback. We’re sorry to hear we dropped the ball delivering our industry-leading customer service. We’d like to investigate and reach out to you directly to make this right.

I do see from the detailed notes that your appointment took over two hours to complete. We advertise appointments should take about one hour and it’s clear we missed the mark. We know your time is valuable and there is no excuse. We apologize without reservation.

We’re also sorry if we gave you the impression that we are trying to rip you off. The reason we provide a detailed explanation and invite customers to join us as we inspect their vehicle is because we believe in transparency. We want all our customers to understand why we arrived at the price we did and are comfortable with their decision to sell.

The 2006 Toyota had a damaged grille, misaligned front bumper, damage to the side mirrors, as well as interior damage to the seats, center console and dashboard. There were electrical faults and engine noise was detected by our buyer. The vehicle was in rough shape with items that are considered outside the scope of normal wear and tear. Once we identified these issues, we had to factor them in when making our firm offer.

I have escalated your review to our leadership team and asked the Area Manager to reach out to you directly so we can address your concerns and give you the positive outcome we’re known for. Thank you for choosing webuyanycar.com and giving us the opportunity to listen to your feedback one-on-one and ensure you receive 5-star service.

Kind Regards,
Kevin, on behalf of webuyanycar.com

Rated 1 out of 5 stars

I felt it was dishonest in terms of the…

I felt it was dishonest in terms of the web site. I already have "sellers remorse"........and they havent even picked it up yet !

1 January 2026
We Buy Any Car® USA - Gladstone, MO logo

Reply from We Buy Any Car® USA - Gladstone, MO

----Update---

Hi John,

Our leadership team has tried reaching out to you several times over the past month without any success. We remain committed to you and would like to address your concerns.

We kindly ask you return our calls or email us at customerfeedback@webuyanycarusa.com.

Kind Regards,
Kevin, on behalf of webuyanycar.com

---------------------

Hi John,

Thank you for choosing webuyanycar.com and for sharing your feedback. We’re truly sorry to hear you’re feeling regret about the sale. We understand that selling a car is a big decision, and we want to make sure you feel comfortable with the outcome.

Since you’ve expressed seller’s remorse and the vehicle has not yet been picked up, we will cancel the scheduled pickup and make arrangements for you to return the funds to webuyanycar.com. We appreciate your honesty and are happy to do the right thing.

For transparency, during the appraisal we noted some physical defects on the vehicle, including issues with the tailgate/trunk lid, driver-side doors, and rear bumper. Additionally, the diagnostic scan revealed three active codes related to the Antilock Brake System:

• C0200 – Front Speed Sensor RH Circuit
• C0205 – Front Speed Sensor LH Circuit
• C0210 – Rear Speed Sensor RH Circuit

These findings were identified during our inspection process, which is designed to verify the actual condition of the vehicle. Customers are always invited to join the appraisal process to see what we see. The online valuation is based solely on the information provided at the time, and these issues were not reported during that step.

The Area Manager responsible for our team will be in contact shortly to arrange next steps and ensure everything is handled smoothly. If you’d like to speak with us right away, please email our Customer Experience Team at customerfeedback@webuyanycarusa.com.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Very easy process

Very easy process from inputting information in the website to the actual stage at the location. The whole time at the location was just an hour and the price I received was fair.

11 September 2025
Rated 5 out of 5 stars

Great Customer Service

I was able to make an appointment quickly and Melissa was on time. She was pleasant to work with and did a great job of explaining the process and working through the details. Great customer service.

7 September 2025
Rated 5 out of 5 stars

Fast & Friendly

Made a same day appointment and Melissa called me to confirm and go over what to expect. I came by and she was very helpful in getting me squared away on a paperwork issue that would have impacted me regardless of who I sold to. She was very friendly, honest and nice to chat with. I will consider them again and recommend to friends and family.

23 August 2025

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