We Buy Any Car® USA - York, PA Reviews 

308
TrustScore 4.5 out of 5

4.7

2415 W Market St Unit 2, 17404 York, PA, US


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Rated 5 out of 5 stars

They were great! Whole process took an hour and I walked out the door with a check in my hand. I think they gave me a very fair offer based on the car's condition and features. Obviously, I could have... See more

Rated 5 out of 5 stars

Ryan was great! I am not impressed with the company because they don’t disclose all the information when giving you a quote online. They do not tell you that there is a processing fee or that there... See more

Rated 5 out of 5 stars

Andrew Tressler is top-flight in every way. He is knowledgeable, courteous and efficient, He explains things well and obviously knows his business. The company business model is a good one. It takes o... See more

Rated 5 out of 5 stars

Ryan and Anthony were very friendly, easy to talk to and very professional. They explained everything clearly and answered all our questions knowledgeablely. Lots of paperwork on their end but they ex... See more


Company details

  1. Car dealer

About We Buy Any Car® USA - York, PA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

308 reviews

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4.7

All reviews

(308)

7,560 reviews in the last 12 months

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Rated 3 out of 5 stars

Andy was very kind

Andy was very kind, patient and knowledgeable. He helped me through the sales process and answered any questions that I had for him. Great customer service!

Staff members that I spoke with were nice. I appreciate the smooth process. The price was a bit different which is why I took off one star.

I was offered $1295. Upon arrival to our home, Andy informed me the process. He would inspect, test drive and offer an amount based on the assessment.

After it was all completed, Andy stated that there were a few scratches on the roof of the vehicle that I didn't see and the engine lights were on This brought the price considerably down to $450 after a $99 paperwork fee was added (I didn't initially know about this at all).

In my defense, the scratches, dents and engine lights were something that I disclosed in the very beginning.
The offer was made with this in mind.

Instead, the offer came down even further. This was very conniving and deceptive. Andy seemed like a very nice person, but this entire process was not on the up and up.

8 July 2026
We Buy Any Car® USA - York, PA logo

Reply from We Buy Any Car® USA - York, PA

Thank you for taking the time to share your experience, and for the kind words about the colleague who assisted you. We are glad they were kind, patient, and knowledgeable, and that they took the time to walk you through the process; that is exactly the standard we hold our team to. We are sorry that the service they provided when they visited you to buy your vehicle did not earn them the five-star customer service review that webuyanycar.com works to deliver, and we would love to know how they could have served you better so we can make that right.

Our website provides a valuation estimate, not an offer. It is an online valuation generated from the information provided by the customer. Our offer is always set after a professional, in-person appraisal that verifies the vehicle's condition and reflects its market value. You did disclose a previous accident and a dent to the front fender when you requested your estimate, and both were accounted for in the figure you first received. The online valuation did not, however, reflect several other issues with the vehicle that had a tangible impact on its resale value.

The in-person appraisal identified a number of problems in addition to the fender dent you disclosed:

- A dented roof panel
- A cracked front bumper with damaged front lighting
- Poor previous repairs to the rear of the vehicle
- An air conditioning system blowing warm air

Our OBD-II diagnostic scan also returned four active fault codes:

- P0430: Catalyst System Efficiency Below Threshold (Bank 2)
- P0442: Evaporative Emission Control System Leak Detected
- P0456: Evaporative Emissions System Small Leak Detected
- P2241: Oxygen Sensor Circuit Low (Bank 2, Sensor 1)

We invite all customers to join the appraisal process so they can see what we see and understand how a vehicle's condition affects its valuation. Our team should have explained the nature of these findings before you had the opportunity to accept or reject our offer.

On the document fee, this is disclosed in three places: on our website, in the valuation email sent ahead of your appointment, and during the recorded and transcribed confirmation call. We are reviewing that call to make sure our team followed the correct procedure, so that nothing about the fee should have come as a surprise on the day.

We also want to touch on the sense that the process was less than transparent, because it sits at odds with the care you clearly received. Our offer reflected the vehicle's condition as it was verified in person, and we would be glad to walk you through exactly how we arrived at it.

We take your feedback very seriously and have logged a formal complaint on your behalf. The Area Manager responsible for our team in the Lancaster area is investigating and will be reaching out to you directly to discuss your experience and find a way to restore your faith in webuyanycar.com.

Our team works to deliver a five-star experience for every customer, and we would appreciate the opportunity to do the same for you.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Great Experience!

They were great! Whole process took an hour and I walked out the door with a check in my hand. I think they gave me a very fair offer based on the car's condition and features. Obviously, I could have gotten more selling the car on my own. But I value my time and I highly recommend this company if you don't want the hassle of no-shows, low ballers, and tire kickers.

3 July 2026
Rated 3 out of 5 stars

I did not like that we were offered one…

I did not like that we were offered one price. They came to see and inspect the car and offered less than half. Then when I said no thanks they came up in price. I understand that after inspection the offer may come down. But the fact that they then settled on more after I said no means they were trying to low ball me. Frustrating

27 June 2026
We Buy Any Car® USA - York, PA logo

Reply from We Buy Any Car® USA - York, PA

Update 6/29/2026

Hi Amy,

Thank you for taking the time to speak with our Area Manager about your experience. I'm sorry again that it fell short of what you were hoping for, and I appreciate you sharing your feedback so openly.

If there's anything more we can do, or if you'd like to talk it through further, please reach out to our Customer Experience Team at customerfeedback@webuyanycarusa.com. We'd be glad to help.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Hi Amy,

Thank you for taking the time to share your experience, and we're sorry it left you frustrated.

Our online valuation is an estimate based on the information provided by the customer. The final offer reflects the verified condition of the vehicle after a professional, in-person appraisal. That appraisal surfaced additional issues affecting the vehicle's condition that were not accounted for in the online estimate.

Our professional appraisal identified three physical and mechanical issues that were not reflected in the online estimate:

- Paintwork in poor condition, with heavy oxidation across the roof, hood, and rear hatch
- Jack damage to the rocker panels on both the driver and passenger sides
- An illuminated maintenance light

Because the appraisal revealed undisclosed damage, including jack damage to the vehicle's unibody structure, it was necessary for our team to work with a technical pricing expert to reach a fair market offer, which we're glad you were comfortable accepting.

We take your feedback very seriously and have logged a formal complaint on your behalf. The Area Manager responsible for our Lancaster team is investigating and will be reaching out to you directly to discuss your experience and find a way to restore your faith in webuyanycar.com.

Our team works to deliver a five-star experience for every customer, and we'd appreciate the opportunity to do the same for you.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Ryan is the Man!

Ryan was very professional, respectful, and congenial. I appreciated his support and honest manner through the process. I would happily send business his way whenever the opportunity arises.

21 June 2026
Rated 5 out of 5 stars

Ending price was fair

Ending price was fair. Inspection was thorough so I understand the deductions relative to the 'teaser' price offered online, but it would be nice to know ahead of time.

2 May 2026
Unprompted review

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