We Buy Any Gadget.Com Reviews 44

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Received confirmation onthe 3rd Dec that my phone was accepted. Despite twice contacting this company no payment has been received. Phone no shown is no longer in use!

Rated 2 out of 5 stars

My phone was sent and tested fairly quickly but I was advised on 3rd December that payment would be made during that week. A week later I sent a "reminder" that I had not been paid but did not receive... See more

Rated 1 out of 5 stars

How does this company get away with it ? Take your phone and not pay you ! Absolute daylight robbery , have spread the word around to all my family and friends to never ever use we buy any gadget , I... See more

Company replied

Rated 2 out of 5 stars

Honestly, regardless of the quote they're offering I'd take your phone elsewhere. I sent my phone off a week ago and still haven't had a payment, even though my progress report has been updated to "aw... See more

Company replied

Company details

  1. Cell phone recycling and unlocking service

Information provided by various external sources

We offer the best prices for all your Gadgets!! Mobile Phones, Tablets, Games Consoles, Laptops, Ipods.....Plus much more.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 4 out of 5 stars

Very good only problem is that they …

Very good only problem is that they take too long to complete a transaction

13 April 2017
Unprompted review
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Reply from We Buy Any Gadget.Com

Hi, Many thanks for your review. Apologies for any delays, we have made further improvements to speed up our order process times.

Kind Regards

www.webuyanygadget.com

Rated 3 out of 5 stars

Was a good service but took a long time …

Was a good service but took a long time to receive my postage package.

12 April 2017
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Reply from We Buy Any Gadget.Com

Hi, Many thanks for your review. Apologies for any delays, we have made further improvements to speed up our order process times.

Kind Regards

www.webuyanygadget.com

Rated 4 out of 5 stars

Was an easy process

Was an easy process. There were a couple of hiccups which were resolved quickly and efficiently. Overall pleased and will use again. Would recommend.

30 March 2017
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Reply from We Buy Any Gadget.Com

Hi, Many thanks for your review.

Kind Regards

www.webuyanygadget.com

Rated 1 out of 5 stars

Appalling complete scam artist

29 March 2017
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Reply from We Buy Any Gadget.Com

Hi, sorry you feel disappointed and apologies for the delay in processing your order. We were dealing with a backlog of orders over the Christmas and new year period. You were paid for your device on the 17th January 2017.

Kind Regards.

www,webuyanygadget.com

Rated 1 out of 5 stars

Dreadful dreadful

29 March 2017
Unprompted review
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Reply from We Buy Any Gadget.Com

Hi, sorry you feel disappointed and apologies for the delay in processing your order. We were dealing with a backlog of orders over the Christmas and new year period. You were paid for your device on the 7th February 2017.

Kind Regards.

www,webuyanygadget.com

Rated 1 out of 5 stars

Poor payment time and customer service

Good price but that was it after approved took took over 4 weeks to be paid, constant correspondence, few replies. Only got paid after threatening them with Legal action

29 March 2017
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Reply from We Buy Any Gadget.Com

Hi, sorry you feel disappointed and apologies for the delay in processing your order. We were dealing with a backlog of orders over the Christmas and new year period. You were paid for your device on the 7th February 2017.

Kind Regards.

www,webuyanygadget.com

Rated 3 out of 5 stars

Paid less than what the phone was worth!!!

I sent two i phones off , one was completely smashed, gave us £23, the other was told £69 but they only offereed around £30.
But once the phone is with them it's a hassle to get them to send back!!!!

29 March 2017
Unprompted review
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Reply from We Buy Any Gadget.Com

Hi, sorry you feel disappointed and apologies for the delay in processing your order. We were dealing with a backlog of orders over the Christmas and new year period. We also explained that your phone required a new screen fitted and the reasons why. You were paid for your devices on the 24th February 2017.

Kind Regards.

www,webuyanygadget.com

Rated 3 out of 5 stars

Took too long

Took far too long to sort out...
No updates .. Had to keep chasing to see what was happening all the time ...,
Eventually cheque arrived many weeks later.
Sorted eventually ...

28 March 2017
Unprompted review
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Reply from We Buy Any Gadget.Com

Hi, sorry you feel disappointed and apologies for the delay in processing your order. We were dealing with a backlog of orders over the Christmas and new year period.

Kind Regards.

www,webuyanygadget.com

Rated 1 out of 5 stars

BEWARE AND AVOID AT ALL COSTS...

I placed my order for an envelope to send my phone in December. Chased it up in January before it was sent. Sent my phone, its receipt was acknowledged and then I received a downgraded price (reduced by £50) as apparently there are 2 issues on the phone that strangely weren't an issue when it was sent. I let them know I wasn't accepting the downgraded price and asked for the phone to be returned and have chased this too. My phone has not yet been returned and my last e mail went unanswered. The 0845 phone number on their website diverts to a mobile which is 'unavailable'. The whole process has taken so long that the value of my phone has went down with other websites but perhaps this is their business plan?

27 February 2017
Unprompted review
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Reply from We Buy Any Gadget.Com

Hi, Sorry you feel disappointed with our service. As discussed with you, during your device being tested Unfortunately there were some issues with your device as follows:- 1) Wifi intermittent drops out and on constantly, 2) White pixel spot on screen, 3) Chips around frame. Due to these issues, a revised offer was given and unfortunately you declined the revised offer for your device and it was returned to you on the 28th February 2017.

Kind Regards.

www.webuyanygadget.com

Rated 2 out of 5 stars

Will never use again

Very slow processing payment says on their site same day payment yet I have been waiting 7 working days and still not had anything. I would go else where. I will not be using this service from them ever again.

29 January 2017
Unprompted review
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Reply from We Buy Any Gadget.Com

Hi, sorry you feel disappointed and apologies for the delay in processing your order. We are dealing with a backlog of orders over the Christmas and new year period. You were paid for your device on the 7th February 2017. Kind Regards. www,webuyanygadget.com

Rated 5 out of 5 stars

Happy to deal with again

Thanks for answering my questions about my phone, i recieved my pack and payment quickly too - Thanks!

22 January 2017
Unprompted review
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Reply from We Buy Any Gadget.Com

Many thanks for your review.....www.webuyanygadget.com

Rated 5 out of 5 stars

Thank You.

Just a quick note to say thank you for helping me wipe my device before sending it, As soon as it arrived you let me know.
Payment made 2 days after it arrived.
Thanks again and i have let my neighbours know also :)

19 January 2017
Unprompted review
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Reply from We Buy Any Gadget.Com

Many thanks for your review.....www.webuyanygadget.com

Rated 1 out of 5 stars

Laughable

They made up a non existent fault with my phone to try and justify a lower price. I had them send it back to me and surprise surprise it was in perfect condition. Read the reviews as this looks like part of their business strategy.

Thanks for the reply. As I explained to you, the phone was independently tested before it was sent to you and when you returned it. It was perfect both times. You claimed you had it tested 'independently ' but refused to provide proof of this independence.

12 January 2017
Unprompted review
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Reply from We Buy Any Gadget.Com

Dear Sir, Sorry you feel disappointed with our service. As discussed with you, during your device being tested there was white shadow on the screen which would of required a new screen repair to the device. Unfortunately you declined the revised offer for your device and it was returned to you promptly.

Kind Regards.

www.webuyanygadget.com

Rated 2 out of 5 stars

Will I ever get my payment?

Honestly, regardless of the quote they're offering I'd take your phone elsewhere. I sent my phone off a week ago and still haven't had a payment, even though my progress report has been updated to "awaiting payment" for 4 days now. I've sent 5 emails and had not one answered. I've called 8 times and had no response. I called again today 10/01/17 and the automated voiceover told me the number wasn't recognised. Seriously dissatisfied with the service and lack of customer care and efficiency this company offers. I'm owed a payment for a device you have and I'd like it ASAP.

10 January 2017
Unprompted review
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Reply from We Buy Any Gadget.Com

Hi, sorry you feel disappointed and apologies for the delay in processing your order. We are dealing with a backlog of orders over the Christmas and new year period. You were paid for your device on the 10th January 2017 after it was tested on the 7th January 2017. Kind Regards. www,webuyanygadget.com

Rated 1 out of 5 stars

terrible company

I Have sent numerous emails and tried to call but can not get no answer . I had sent in my device (broken) and i have been waiting for over 2days for it still to be tested . From my previous expierence with other mobile recycling companies they issue payment sameday the item is recieved and are very quick at completing the sale. I would go elsewhere next time irrigarless to the price they qpute

6 January 2017
Unprompted review
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Reply from We Buy Any Gadget.Com

Dear Rhys, Sorry you feel disappointed with the service you received. We have been dealing with a backlog of orders from the Christmas and New Year period. After testing your device, it was agreed that your device was returned to you as agreed.

Kind Regards

www.webuyanygadget.com

Rated 2 out of 5 stars

my producf

I was very disappointed that my product was downgraded as it was perfect when left her here

5 December 2016
Unprompted review
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Reply from We Buy Any Gadget.Com

Hi, sorry you feel disappointed. As explained the when the items was received in the post it had a slight crack on the screen and a new screen replacement was required. Kind Regards. www.webuyanygadget.com

Rated 5 out of 5 stars

5 Star Service

Great service and great prices. My questions were answered fully in a timely manner. A pre-paid envelope was sent for my mobile phone. I received the payment as soon as my items were checked.

13 November 2016
Unprompted review
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Reply from We Buy Any Gadget.Com

Many thanks for your review.....www.webuyanygadget.com

Rated 5 out of 5 stars

Happy.

Sent my Iphone 5s, Paid the same day with the price i was quoted. Fantastic Service thank you!!

8 July 2016
Unprompted review
We Buy Any Gadget.Com logo

Reply from We Buy Any Gadget.Com

Many thanks for your review.....www.webuyanygadget.com

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