4th time I’ve sold an Apple device here, process is simple, prices are always more than what I’ve seen at competitors- including Apple trade-in price. Easy options to return, fast experience, 5/5 any... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Phone arrived the next day, perfectly packed and I cannot see any minor scratches the eBay listing mentioned - so I am a very satisfied customer. I called Ben and he said if I purchased it befo... See more
This is the second time I have personally used the services of WeBuyBack to sell my preloved mobile technology. From start to finish the process was smooth and efficient. My devices were sent o... See more
I used WeBuyBack for the first time and wow, what a great experience! The explanations for the self-grading were clear and very reasonable. Much better than previous experiences with other trade-in co... See more
Company details
Information provided by various external sources
WeBuyBack.com.au was established in late 2014. Our goal is to provide a fast and efficient service allowing you to sell your unwanted smartphones and tablets securely and for a great price. We buy new, working and faulty devices. At WeBuyBack.com.au, we believe in fair deals. We offer you the best price for your device. We will beat any advertised price by $5. With a fast turn around time, payments processed within 8 hours from receipt of device, you get your money fast. We offer Bank Transfers as well as Paypal payments making it easier than ever to get paid. If you select PayPal as your payment option the money will be transferred within 4 Hours of receipt of device, that is our customer satisfaction promise.
Contact info
Unit 19, 15 Ricketts Road, 3149, Mt. Waverley, Australia
- 1300 782 280
- sales@webuyback.com.au
- webuyback.com.au
Smooth process and support
13 April 2026
Recommend Without Reservation
Fast assessment. Regular email updates of the assessment process as it unfolds. Fast payment. No stuffing around. I only use We Buy Back these days. And I recommend them without reservation.
13 April 2026
Smooth process
Smooth process, good and clear communications. Punctual outcome... very recommended
13 April 2026
Genuine and paid me as they quoted and…
Genuine and paid me as they quoted and cashback aswell
13 April 2026
Easy process and best prices given.
8 April 2026
Great service
Great service: sent envelope, inspected phone, sent a short clear concise email explaining phone had less memory so worth a difference price , payment quickly.
7 April 2026
Too easy to recycle phone and be paid!
Easy process to send phone with prepaid satchel - and get cashback! Wide variety of phones/brands supported!
Fast process and cashback received a couple of hours after phone was tested - kept informed throughout process (sending, delivery, receipt, testing, cashback issued)
7 April 2026
Speedy service and great prices
Speedy service and great prices. Used them twice, no complaints. Highly recommend
17 March 2026
Seamless experience
Everything was smooth. They provided the satchel. They tested the device, did their due diligence. And after that. I got my money's worth. Would highly recommend to return old electronics to these guys
17 March 2026
Brilliant comms and lightning quick…
Brilliant comms and lightning quick payment. Amazing!
17 March 2026
Second Time Round, Smooth as Silk
This is the second time I have personally used the services of WeBuyBack to sell my preloved mobile technology.
From start to finish the process was smooth and efficient. My devices were sent on Tuesday and the money was in my PayPal account by Thursday afternoon.
Communication from WeBuyBack was excellent with emails being sent at every stage.
I heartily recommend the services of WeBuyBack and the agreed price I was paid for my traded in devices I though was more than fair.
12 March 2026
Straightforward and reliable
Very straightforward process via the WeBuyBack website. The instructions are easy to follow. I sent my Samsung phone and watch via Australia post. I was pleased with the assessment by WeBuyBack and they honoured the my original request and I got really good deal. I considered other places to trade my phone but so far WeBuyBack had the most competitive pricing. From sending the phone to receiving the money from WeBuyBack, took 7 days (you have a choice money to be sent to your bank or PayPal). Overall, easy and very pleased with my transaction with WeBuyBack.
5 March 2026
Quick and easy process
Quick and easy process. Lots of emails communicating the status. Fast payment. I will definitely use again in the future.
5 March 2026
What a Super Great Experience!!
What a Super Great Experience!!
Completed my Order for Selling my Samsung Phone on 3.3.2026.
Lodged it at my local Post Office the same day.
Arrived at WeBuyBack on 5.3.2026 - and I received Verification via email.
Received Notification that my Phone was being Tested at 10.30am 6.3.2026, followed by Payment Processed at 11.13am.
Checked my Bank and Payment had already been received!!
Outstanding WeBuyBack!!
I could not have asked for a Quicker, Painless and more Reputable Transaction!!
THANK YOU!!!
6 March 2026
Unprompted review
Smooth, fast and hassle-free experience
I recently sold my watch through WeBuyBack and the whole process was very smooth from start to finish. The quote was fair, communication was clear, and everything was handled professionally. Once they received the item, the process moved quickly and payment was arranged without any issues.
Overall a very straightforward and trustworthy service. If you’re looking to sell tech or gadgets without the usual hassle, I would definitely recommend WeBuyBack.
4 March 2026
Easy to use website and process was…
Easy to use website and process was simple and straightforward. Payment was made quickly once goods were received.
25 February 2026
It was a fantastic experience straightforward and speedy. A pleasure to deal with.
It was a fantastic experience. We are elderly and techno dinosaurs and Ben was very patient and talked us through what to do. The money went into the account that day. Highly recommend.
25 February 2026
Very professional 5 star experience
Easy to use valuation website, communication with fast evaluation & payment.
WeBuyBack are my first choice for fair & reasonable phone valuations.
Ken
25 February 2026
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