Webuyurcar.co.uk Ltd. Reviews 

2,468
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, helpfulness, and professionalism, making the process easy and straightforward. Many highlight the service as quick, efficient, and convenient, often completing transactions within an hour, appreciating reasonable offers and immediate payments. However, some customers noted that the final price often differed from initial online valuations due to deductions after inspection. Others reported issues with payment processing, unexpected deductions, or delays in receiving their money, alongside experiencing unresponsiveness or wasted time.

What people talk about most

Service

Customers had ambiguous experiences with service, with many praising the excellent and 5-star service,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism and helpfulness.... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers reporting satisfaction with... See more

Payment

Consumers find payment to be ambiguous, with some reporting immediate and acceptable transactions, where... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Administratively very good. Agent arrived when he said he would, he was polite and helpful. The price offered online was over optimistic, so that the price offered in reality was disappointing.

Company replied

Rated 4 out of 5 stars

Very quick and efficient, Mohamed was very polite and pleasant. I didn’t get the price quoted because of a scratch and dog hairs inside car.

Company replied

Rated 4 out of 5 stars

Great company, mo made the selling of the car easy and straightforward. Thank you.

Company replied


Company details

  1. #66 of 97 best companies in Car dealer

Written by the company

Webuyurcar is the UK's fastest-growing national car buying service. We buy all cars and vans, makes and models with instant payment.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.5

All reviews

(2,468)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

We just sold our car to you and I must…

We just sold our car to you and I must say the guy you sent Asif was such a lovely person to deal with would highly recommend you

Thank you for your service

Karen dean and Ben

3 May 2025
Webuyurcar.co.uk Ltd. logo

Reply from Webuyurcar.co.uk Ltd.

Hi Karen, thank you so much for your kind words and for choosing to sell your car to us! We’re thrilled to hear that Asif made the experience smooth and pleasant—he truly is a valued member of our team. Your recommendation means a lot, and we’re grateful for the trust you placed in us. Wishing you all the best, and we’re here if you ever need us again!

Rated 5 out of 5 stars

Very professional

The collection process was slick and professional. All done within the hour as suggested. Photos, test drive and Payment all done within minimal fuss and above my expectations.

2 May 2025
Webuyurcar.co.uk Ltd. logo

Reply from Webuyurcar.co.uk Ltd.

Hi Annon, thank you so much for your kind words and 5-star review! We’re thrilled to hear that the collection process exceeded your expectations and that everything went smoothly and professionally. It’s great to know that the speed, communication, and overall experience hit the mark for you. We truly appreciate your trust and hope to assist you again in the future!

Rated 5 out of 5 stars

Excellent service

Had an appointment booked with with a guy named Abdessamad (Sam) who arrived at my house right on time. he examined the car, reviewed the service books/receipts and we took the car for a test drive. On our return he said they would like to make me an offer which would take approximately half an hour. When the offer was made it was obviously less than the original online offer, but after some slight haggling we came to an agreement. The whole process from arriving at my door to recieving payment took an hour and 9 minutes. Very happy with how stress free it all took. Sam was polite throughout and explained everything I needed to know. Would definitely recommend their service.

1 May 2025
Webuyurcar.co.uk Ltd. logo

Reply from Webuyurcar.co.uk Ltd.

Hi Janey, thank you so much for the fantastic 5-star review! We’re delighted to hear that you had such a smooth and positive experience with us. Sam will be especially pleased to know his punctuality, professionalism, and clear communication made a lasting impression. We always aim to make the process as straightforward and stress-free as possible, and it’s great to know we achieved that for you. Thank you for the recommendation—we truly appreciate it and look forward to helping others just like you!

Rated 5 out of 5 stars

The whole process was smooth and…

The whole process was smooth and stress-free

1 May 2025
Webuyurcar.co.uk Ltd. logo

Reply from Webuyurcar.co.uk Ltd.

Hi Kris, thank you so much for your kind words! We’re thrilled to hear that the whole process was smooth and stress-free for you. That’s exactly the experience we aim to provide, and it means a lot to know we hit the mark. We look forward to serving you again in the future!

Rated 4 out of 5 stars

Well done

It was all done so speedily, courteously, and politely. Inevitably the initial offer given over the internet was not what we were intimately offered but I guess that was to be expected; no 7-year old car is going to be in perfect condition. Sale done and money received within an hour

30 April 2025
Webuyurcar.co.uk Ltd. logo

Reply from Webuyurcar.co.uk Ltd.

Hi John, thank you so much for your kind words and 5-star review! We’re thrilled to hear that you appreciated the speed, courtesy, and professionalism of the process. While online estimates are based on general assumptions, we’re glad everything was handled transparently and efficiently. We’re pleased the sale went smoothly and you received your payment promptly. Thanks again for choosing us!

Rated 4 out of 5 stars

It was quick and simple

It was quick and simple. Only downside was that they looks for any minor damage to reduce the overall payout

30 April 2025
Webuyurcar.co.uk Ltd. logo

Reply from Webuyurcar.co.uk Ltd.

Hi Denise, thank you for the great review! We’re glad to hear the process was quick and simple for you—that’s exactly what we aim for. We appreciate your honest feedback regarding the assessment; our goal is always to provide fair and transparent evaluations based on industry standards. Your input helps us continue to improve, and we’re grateful you chose us.

Rated 1 out of 5 stars

Poor payment organisation

Dealing with the mobile guy was great. Too much messing with payment.

30 April 2025
Webuyurcar.co.uk Ltd. logo

Reply from Webuyurcar.co.uk Ltd.

Hi Geoffrey, thank you for your kind comments on our vehicle purchaser Keith. We are pleased to have assisted you with the sale of your vehicle. Webuyurcar.co.uk

Rated 5 out of 5 stars

great service

great service but it does take almost 2 hours to complete the sale.

30 April 2025
Webuyurcar.co.uk Ltd. logo

Reply from Webuyurcar.co.uk Ltd.

Hi Gahan, thank you so much for the 5-star review! We’re glad to hear you were happy with the service and truly appreciate your patience throughout the process. While we always aim to make the experience as smooth and efficient as possible, we understand that the time it takes can feel a bit long—we’re continually working on ways to streamline without compromising quality. Thanks again for choosing us, and we hope to see you again in the future!

Rated 5 out of 5 stars

Professional with personal touch

Adam whom i dealt with was a real professional and a man of good character..He was very thorough and straightforward. The quote given was competitive and overall the experience was spot on .

29 April 2025
Webuyurcar.co.uk Ltd. logo

Reply from Webuyurcar.co.uk Ltd.

Hi Donato, thank you so much for the wonderful review! We’re thrilled to hear about your positive experience, and especially glad that Adam made such a great impression. He truly prides himself on being thorough, honest, and professional, so your kind words mean a lot. We’re grateful for your trust and are glad the quote and overall experience met your expectations.

Rated 5 out of 5 stars

Great service, Asif made my sale real easy.

Overall graet service, will definitely recommend.

28 April 2025
Webuyurcar.co.uk Ltd. logo

Reply from Webuyurcar.co.uk Ltd.

Hi Janice, thank you so much for your wonderful feedback! We’re thrilled to hear that Asif made your experience smooth and easy. Providing great service is what we strive for, and your recommendation truly means a lot to us.

Rated 5 out of 5 stars

Easy and friendly to deal with

Easy and friendly to deal with. Asif was great to deal with.

27 April 2025
Webuyurcar.co.uk Ltd. logo

Reply from Webuyurcar.co.uk Ltd.

Hi Shahanaz, thank you for the fantastic review! We’re so pleased to hear you found the process easy and friendly. Asif will be delighted to know you appreciated his help — he truly takes pride in making every experience a great one. If there’s anything you need in the future, don’t hesitate to reach out!

Rated 5 out of 5 stars

The gentleman that came was very polite…

The gentleman that came was very polite explained all what was going to happen with the purchase of the car.
Did not leave until we had all relevent documents as proof of puchase. he was kind ans smpathic as we are pensioners making a difficult decision. he did not hurry us into ant decisions very patient.

26 April 2025
Webuyurcar.co.uk Ltd. logo

Reply from Webuyurcar.co.uk Ltd.

Hi Joan, thank you so much for your wonderful review! We’re thrilled to hear that our team member provided you with such a positive and respectful experience. We understand that selling a car, especially during important life transitions, can be a big decision, and we’re so glad he was able to make the process clear, comfortable, and stress-free for you. Your kind words about his patience, professionalism, and empathy truly mean a lot to us. If you ever need anything in the future, we’re always here to help. Wishing you all the best!

Rated 1 out of 5 stars

Worst experience.

Worst experience.
2-3 hours of a car kicker looking at a car then saying they won’t buy it. Website offered 3k for our car then they refused to buy it. A stupid name for a company as within 45 minutes after he had left ‘webuyANYcar’ took it off our hands straight away for the price they offered. The man even said we chose this name so that we would get more custom and website hits.
I have also contacted the company to share this feedback and the receptionist was just rude down the phone as if she couldn’t care.
Don’t waste your time with this company!

25 April 2025
Unprompted review
Webuyurcar.co.uk Ltd. logo

Reply from Webuyurcar.co.uk Ltd.

Hi Mark. Unfortunately, after completing our appraisal on your vehicle, we declined to make an offer as your vehicle had significant cosmetic damage, and our vehicle purchaser also had mechanical concerns. We are sorry we could not assist you with the sale of your vehicle. Webuyurcar.co.uk

Rated 5 out of 5 stars

Simple to use

Very easy to use. The man who came to test drive the vehicle before I received payment was very professional and wouldn’t leave until payment had cleared

24 April 2025
Webuyurcar.co.uk Ltd. logo

Reply from Webuyurcar.co.uk Ltd.

Hi Pete, thank you for the amazing 5-star review! We’re so glad you found the process simple and easy to use—that’s exactly what we aim for. It’s great to hear our team member was professional and ensured everything was in place before leaving. Your peace of mind is important to us, and we really appreciate your kind feedback!

Rated 5 out of 5 stars

excellent service

car valuer was excellent and very helpful. Great deal.

24 April 2025
Webuyurcar.co.uk Ltd. logo

Reply from Webuyurcar.co.uk Ltd.

Hi Johny, thank you so much for the fantastic 5-star review! We’re thrilled to hear you had an excellent experience with our car valuer. It’s great to know you found the service helpful and got a great deal—we always aim to make the process smooth and rewarding. We truly appreciate your kind words and hope to see you again in the future!

Rated 3 out of 5 stars

Easy & straightforward.

Selling your car through this company is easy & straight forward with money coming in within minutes of agreement. However, price offered was 20 percent less that online offer, even though mileage etc is known in advance of engineer coming to view car, had full service record & condition, in my view, was reasonable. So, unless your car is in exceptional order perhaps, expect to get significantly less than initially offered.

24 April 2025
Webuyurcar.co.uk Ltd. logo

Reply from Webuyurcar.co.uk Ltd.

Hi Simon, thank you for your kind comments on our efficiency as a service. Unfortunately, we did have a few defects to factor in when providing you a post inspection figure but are pleased to have assisted you with the sale of your vehicle. Webuyurcar.co.uk

Rated 5 out of 5 stars

Great service, fair offer

Initially I requested online valuations with several companies including the well known big two. Webuyurcar gave a realistic valuation. I contacted them by phone for information regarding selling and removing my personal registration. Rachel was very informative and professional. She was able to arrange a home visit for appraisal and final valuation/offer. The assessor, Daryl was also very professional and friendly. A price was agreed, only slightly less than initial valuation and the paperwork was completed easily with funds in my account within minutes. I would use this company again and also happily recommend to family and friends.

19 April 2025
Webuyurcar.co.uk Ltd. logo

Reply from Webuyurcar.co.uk Ltd.

Hi Chris, thank you so much for your fantastic 5-star review! We’re thrilled to hear you had such a smooth and positive experience with us. It’s great to know that Rachel and Daryl provided professional, friendly, and informative service throughout the process—from the initial call to the final sale. We always aim to offer fair, realistic valuations and make everything as hassle-free as possible, so it’s lovely to hear we hit the mark. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Very professional service

Very professional service, appointment made at home address, examiner was polite and courteous. Payment and admin completed within the hour, no quibbles whatsoever.

23 April 2025
Webuyurcar.co.uk Ltd. logo

Reply from Webuyurcar.co.uk Ltd.

Hi Derek, thank you so much for the fantastic 5-star review! We’re thrilled to hear that you had a smooth and professional experience with us. It’s great to know the home appointment, courteous examiner, and quick, hassle-free process met your expectations. We truly appreciate your kind words and look forward to assisting you again in the future!

Rated 5 out of 5 stars

hassle free and friendly sale

Very hassle free, appointment on the same day. A very fair, nice man valued our car and a much better price than all of the other online car sites.

21 April 2025
Webuyurcar.co.uk Ltd. logo

Reply from Webuyurcar.co.uk Ltd.

Hi Danielle, thank you so much for the fantastic 5-star review! We’re thrilled to hear that the process was hassle-free and that we could offer you a same-day appointment. It’s great to know our team made a positive impression and gave you a valuation that stood out from the rest.

Rated 5 out of 5 stars

Great experience for me Representative…

Great experience for me Representative was friendly and I was kept up to date at every stage. I got what I thought was a fair price eventually 😁 . Only found out about we buy your car by accident when searching a similar named company all in all a good experience would certainly recommend.

18 April 2025
Webuyurcar.co.uk Ltd. logo

Reply from Webuyurcar.co.uk Ltd.

Hi Glyn, thank you so much for the fantastic 5-star review! We’re thrilled to hear you had a great experience with us and that our representative made the process smooth and friendly. It’s great to know you felt well-informed at every stage and ended up with a fair price — that’s exactly what we aim for! Thanks again for recommending us, it means a lot!

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