I had asked advice on the best source of independent advice for Private Medical Insurance and WeCovr was recommended to me. After making initial contact I arranged a telephone call back and... See more
Company replied
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Joannah was the personal advisor from WeCovr who did an exceptional job in finding us the right level of cover as I was moving from a corporate private medical insurance plan due to me joining a new c... See more
Company replied
I sent an email to WeCovr and an advisor called me next day to discuss my Insurance policy, I had started in may 2025 I wanted to make sure it was the right policy for me, A nice woman pointed out... See more
Company replied
I called WeCovr and spoke to a very helpful Agent named Joannah. Told her the cover I wanted and she came up with a suitable quote within 5 minutes, to do a straight transfer from my current insurer.... See more
Company replied
Company details
Written by the company
WeCovr helps clients with all their insurance needs - from health, life, car to embedded insurance, finding the best cover that fits our clients' requirements. We're proud to have issued almost a million policies via embedded and other channels supporting our partners' businesses. We work with all major insurance companies in the UK and would be delighted to create an insurance solution for you and/or your business. Reach out to us today to discuss: hello at wecovr.com
Contact info
St Katharine's Way, E1W, London, United Kingdom
- 02071873077
- hello@wecovr.com
- wecovr.com
Looking for Private Medical Insurance
I had asked advice on the best source of independent advice for Private Medical Insurance and WeCovr was recommended to me.
After making initial contact I arranged a telephone call back and at the agreed time a representative contacted me.
Joannah was immediately friendly and obviously professional and very well informed.
In my working career I had ,for over 25 years,been a Financial Consultant so I was aware of the high standards her role demanded.
She took a great deal of time to walk me through the process. Explaining the important details of the types and levels of cover available and their importance.
She was obliged to ask various medical questions and this was done in a polite and respectful manner.
We also discussed a budget that I would be happy to commit to arranging medical cover and after research she gave me detail of what would be available in or near to that budget.
She took time to answer any questions that I had ,again in a polite and professional manner.
At no time was a ‘ hard sell” attempted.
I decided I was happy to proceed and everything was completed in our telephone conversation with all necessary correspondence sent by email directly to me.
I am very happy to recommend WeCovr and would like to thank Joannah for her help in arranging my cover.
27 March 2026
Unprompted review
Reply from WeCovr
Dear Jim,
Thank you so much for your comprehensive review and for choosing WeCovr.
As someone who spent 25 years as a Financial Consultant, your endorsement of our standards and processes means a great deal to us. We understand that clients with your professional background have a keen eye for detail and regulatory excellence, so we are thrilled that Joannah met those high expectations.
We are particularly pleased that you appreciated the respectful way she handled medical inquiries and her commitment to finding a solution that respected your budget without any "hard sell" tactics. Transparency and professional integrity are the cornerstones of our service.
I will be sure to share your kind words with Joannah personally. Thank you for recommending us to others seeking independent advice.
Best regards,
The WeCovr Team
Transition from Corporate medical insurance plan to personal private medical insurance cover
Joannah was the personal advisor from WeCovr who did an exceptional job in finding us the right level of cover as I was moving from a corporate private medical insurance plan due to me joining a new company and required continuous cover for my family with complex requirements. She was able to find the right provider and was fully dedicated in ensuring that it fits our requirements. She is a great asset for the company and I highly recommend her services. Thank you Joannah and WeCovr!
24 February 2026
Unprompted review
Reply from WeCovr
Dear Mr. Lakschiminadin,
Thank you so much for your kind words and for taking the time to share your experience on Trustpilot.
Navigating the transition from a corporate health plan to a personal policy can be stressful, especially when ensuring "continuous cover" for a family with complex requirements. We are thrilled to hear that Joannah’s dedication and expertise provided the peace of mind you needed during your career move.
Joannah is indeed a valued asset to our team, and we will be sure to share your glowing feedback with her. Thank you for recommending WeCovr—we are honoured to have been able to support you and your family.
Best regards,
The WeCovr Team
First time PHI setup, very good
We used WeCovr to arrange PHI for our company for the first time. The agent was extremely helpful and took time to understand our requirements and come up with several options, explaining the policies and all the jargon clearly allowing us to make an informed decision.
10 February 2026
Unprompted review
Reply from WeCovr
Dear Rick,
Thank you for choosing WeCovr to arrange your company’s first Private Health Insurance policy.
We know that navigating the world of PHI for the first time can feel overwhelming, especially with the amount of industry jargon involved. Our goal is always to provide the clarity and context needed for business leaders to make an informed decision that truly benefits their team.
It’s wonderful to hear that our agent took the time to present several options and tailor the solution to your specific requirements. We pride ourselves on this consultative approach and will be sure to share your positive feedback with the team.
Thank you for your trust and for the 5-star review!
Best regards,
The WeCovr Team
Joannah has explained my policy details…
Joannah has explained my policy details and answered all my questions clearly and patiently. She is very helpful and knowledgeable.
20 October 2025
Unprompted review
Reply from WeCovr
Dear Violetta,
Thank you so much for your 5-star review!
We are delighted to hear that Joannah was able to provide the clarity and patience you needed while explaining your policy details. At WeCovr, we believe it is essential that our clients feel fully informed and confident in their cover, so it’s wonderful to know your questions were answered so thoroughly.
I will be sure to pass your kind words along to Joannah—she will be very pleased to hear them!
Best regards,
The WeCovr Team
WeCovr are the ones to trust.
I sent an email to WeCovr and an advisor called me next day to discuss my Insurance policy, I had started in may 2025
I wanted to make sure it was the right policy for me, A nice woman pointed out a couple of things I should amend, and she put my mind at ease, so I recommend giving WeCovr a call if you’re in doubt.
30 December 2025
Unprompted review
Reply from WeCovr
Dear James,
Thank you so much for your 5-star review and for your trust in WeCovr.
We are so glad to hear that our advisor was able to provide the clarity you needed. It’s exactly why we encourage people to reach out—even if a policy is already in place, ensuring it remains the "right" fit as circumstances change is vital for true peace of mind.
We believe that "putting your mind at ease" is the most important part of our job, and we're delighted we could help you amend those details to better suit your needs. We’ll be sure to share your kind words with the team!
Best regards,
The WeCovr Team
Brilliant Service
I called WeCovr and spoke to a very helpful Agent named Joannah. Told her the cover I wanted and she came up with a suitable quote within 5 minutes, to do a straight transfer from my current insurer. Filled in a questionnaire and saved over £84 per month! Got an acceptance and paperwork the same day! A very helpful and friendly lady. Highly recommended.
6 November 2025
Unprompted review
Reply from WeCovr
Dear Peter,
Thank you so much for your 5-star review!
We are absolutely thrilled that Joannah was able to help you achieve such a significant saving of over £84 per month. Helping our clients find more competitive rates without compromising on the quality of their cover is exactly what we aim for at WeCovr.
It’s great to hear that the "straight transfer" process was seamless and that you had your acceptance and paperwork the very same day. We know how important efficiency is when dealing with insurance, and we’ll be sure to share this fantastic feedback with Joannah.
Thank you for your high recommendation!
Best regards,
The WeCovr Team
Very pleasant conversation
Very pleasant conversation. A reasonable price.just have to analyse what exactly I get for the money.
Jennifer
4 November 2025
Unprompted review
Joannah Baker was brilliant
Joannah Baker was brilliant, and helped guide me through the process as a young person. Extremely helpful and patient!
14 October 2025
Unprompted review
Reply from WeCovr
Dear Oliver,
Thank you so much for your five-star review!
We are delighted to hear that Joannah Baker was able to provide the "brilliant" guidance you needed. We know that navigating health insurance for the first time can feel like a bit of a minefield, so we take great pride in being patient and ensuring our younger clients feel fully informed and supported throughout the process.
It is wonderful to know that Joannah made the experience so positive for you. I will be sure to share your kind words with her!
Best regards,
The WeCovr Team
Joanne was very professionalnal
Joanne was very professional she answered all my questions. She sent me some useful information that I'm going to read. Will be talking to her very soon.
22 October 2025
Unprompted review
Reply from WeCovr
Dear Susan,
Thank you for your five-star review and for your kind words regarding Jo’s professionalism.
We are so pleased to hear that you found the initial conversation and information helpful. We understand that choosing the right health insurance is an important decision, and we encourage all our clients to take the time they need to review the details thoroughly.
Jo will be delighted to hear your feedback, and she looks forward to speaking with you again very soon to answer any further questions you may have.
Best regards,
The WeCovr Team
Easy and efficient
Finding the right health insurance can be complicated and expensive. Joannah took the burden away with her efficiency and made the whole process quick and easy. I'll definitely be using Joannah's services again in future.
17 October 2025
Unprompted review
Reply from WeCovr
Dear Naomi,
Thank you so much for your five-star review and for your kind words.
We completely agree that navigating health insurance can often feel like a complicated and costly burden. Our goal at WeCovr is to simplify that process, so we are delighted to hear that Jo’s efficiency made everything quick and easy for you.
It is wonderful to know that you intend to use Jo’s services again in the future. Building long-term relationships with our clients is incredibly important to us, and we look forward to assisting you whenever you need us.
Best regards,
The WeCovr Team
I’m really happy with the service from We Covr
I’m really happy with the service from Joannah at Wecovr. She was prompt, friendly, and professional throughout, and managed to find me a plan that was much cheaper than my existing one. The whole process was straightforward and hassle-free – highly recommended!
1 October 2025
Unprompted review
Reply from WeCovr
This is another fantastic "switch and save" success story. Highlighting that the process was "hassle-free" is a brilliant counter to the common perception that changing insurance providers is a bureaucratic nightmare.
Here is a draft in British English for Trustpilot:
Proposed Response for Trustpilot
Dear Pauline,
Thank you so much for your five-star review!
We are absolutely delighted to hear that you are happy with the service you received from Joannah. It is always a highlight for our team when we can find a plan that offers excellent cover while being significantly cheaper than an existing policy.
At WeCovr, we strive to make the transition between providers as straightforward and hassle-free as possible, so it is wonderful to know the process worked so well for you. I will be sure to pass your kind words and recommendation along to Joannah!
Best regards,
The WeCovr Team
Helpful, efficient & no question too small
Jo has been super helpful, friendly & efficient throughout the process, especially when there were delays from my end. She has been patient, informative & wonderfully communicative throughout.
11 September 2025
Unprompted review
Reply from WeCovr
Dear Deborah,
Thank you so much for your five-star review and for your kind words regarding Jo’s support.
We are delighted to hear that you found the process helpful and efficient. We completely understand that life can get in the way and delays often happen; our goal is always to provide a patient and supportive service, no matter how long the process takes or how many questions you might have.
"No question too small" is a mantra we truly believe in at WeCovr, as we want every client to feel fully informed. I will be sure to share your lovely feedback with Jo - she will be so pleased to hear it!
Best regards,
The WeCovr Team
Trustworthy broker
I highly recommend Jo Baker in case you need help with insurance. She really cares about her clients!
29 August 2025
Unprompted review
Reply from WeCovr
Dear AA,
Thank you so much for your five-star review and for your high recommendation.
Trust is the foundation of everything we do at WeCovr, so it is wonderful to see that highlighted in your headline. We are delighted that you felt Jo's genuine care and commitment to her clients—she truly does go above and beyond to ensure everyone gets the best possible support.
I will be sure to share your kind words with Jo. Thank you again for choosing us!
Best regards,
The WeCovr Team
Joannah was exemplary in her endeavours…
Joannah was exemplary in her endeavours to help me. No hard sell, just hard work. Many thanks for your efforts on my behalf.
Strange that trustpilot thinks my name is Sheila and I am in Holland.
J. Potter
31 July 2025
Unprompted review
Reply from WeCovr
Dear J. Potter,
Thank you so much for your five-star review and for your kind words regarding Joannah’s "exemplary endeavours" on your behalf.
We absolutely love your summary—"No hard sell, just hard work" perfectly encapsulates the ethos we strive for at WeCovr. We believe that providing the right cover requires diligence and dedication, rather than pressure, so it is wonderful to know that Joannah’s efforts hit the mark for you.
Regarding the name and location discrepancy, we are sorry for the confusion caused by the platform’s settings! We are glad you pointed it out so we could address you correctly.
Thank you again for your trust and for taking the time to share your experience.
Best regards,
The WeCovr Team
Joannah is a superb medical insurance…
Joannah is a superb medical insurance broker. She came back promptly with an excellent policy for me and clearly explained the details.
25 July 2025
Unprompted review
Reply from WeCovr
Dear Anita,
Thank you so much for your five-star review!
We are delighted to hear that you found Joannah to be a "superb" medical insurance broker. Providing a prompt service and ensuring our clients have a clear understanding of their policy details are our top priorities at WeCovr.
It is wonderful to know that she found an excellent policy that met your needs so effectively. I will be sure to pass your kind words on to Joannah!
Best regards,
The WeCovr Team
Joannah Baker Above and Beyond
Joannah Baker has worked her socks off in the last few days to assist all aspects of my Private Medical Insurance renewal in order to gain the best possible service provider, the best coverage for me, and minimizing the monthly cost. Excellent service from a lovely lady. Many thanks.
22 July 2025
Unprompted review
Reply from WeCovr
Dear Mr. Astbury,
Thank you so much for your five-star review and for your very kind words regarding Joannah.
We are delighted to hear that she "worked her socks off" to ensure your Private Medical Insurance renewal was as seamless and cost-effective as possible. Our goal at WeCovr is to act as a long-term partner for our clients, constantly reviewing the market to ensure you maintain the best possible coverage while minimising your monthly costs.
It is wonderful to know that you felt so well supported throughout the process. I will be sure to share your lovely feedback with Joannah personally!
Best regards,
The WeCovr Team
Joannah was brilliant
Joannah was brilliant, she found us the best health insurance coverage for the best price, she was patient and flexible. She followed up with us and found ways to get us the best discounts.
Thank you Jo
23 May 2025
Unprompted review
Reply from WeCovr
Dear Mahmoud,
Thank you so much for your five-star review!
We are delighted to hear that Joannah provided such "brilliant" support. We know that finding the right balance between comprehensive health insurance coverage and a competitive price is a top priority for our clients, so it is wonderful to know she secured the best discounts for you.
At WeCovr, we take great pride in being patient and flexible, as we understand that these decisions take time. I will be sure to share your kind words regarding her follow-up and dedication with Joannah personally. Thank you for choosing us!
Best regards,
The WeCovr Team
Excellent Professional Support
Excellent Professional support
I had the pleasure of working with Joannah Baker. She was professional, very responsive, and always easy to contact. She answered all my questions clearly and promptly.
22 May 2025
Unprompted review
Reply from WeCovr
Dear Vibs,
Thank you so much for your five-star review and for your kind words regarding Joannah.
We are delighted to hear that you experienced such excellent professional support. At WeCovr, we know that health insurance can be a complex subject, which is why we place such a high priority on being responsive and easy to contact.
Providing clear and prompt answers to all your questions is exactly what we strive for, and it is wonderful to know that Joannah hit the mark for you. I will be sure to share your lovely feedback with her!
Best regards,
The WeCovr Team
Finding a suitable policy
Joanna was tireless in her efforts to secure the best policy for us, comparing lots of options and making sure we understood the cover in all the options.
She encouraged me to ask questions and contacted the companies to find the answers.
She was very thorough, never pushy, always phoned when she said she would and we were very satisfied with the outcome.
15 May 2025
Unprompted review
Reply from WeCovr
Dear David,
Thank you so much for your five-star review and for your kind words regarding Joannah’s efforts.
We are delighted to hear that you found her approach so thorough and supportive. At WeCovr, we believe that "tireless" research is essential to ensure our clients get the best possible policy. Joannah takes great pride in comparing a wide range of options and acting as a dedicated bridge between our clients and insurance providers to get the exact answers they need.
It is wonderful to know that you felt encouraged to ask questions and that our "never pushy" philosophy helped you reach a satisfying outcome. I will be sure to share your lovely feedback with Joannah!
Best regards,
The WeCovr Team
Joannah was extremely patient and…
Joannah was extremely patient and supportive in explaining and interpretating insurance jargon and terminology I didn't understand.
So grateful for the excellent customer service I received from Joannah on behalf of WeCovr.
Many thanks
Dean
29 April 2025
Unprompted review
Reply from WeCovr
Dear Dean,
Thank you so much for your five-star review and for your kind words regarding Joannah’s support.
We are delighted to hear that you found her patience and expertise so helpful. Insurance jargon and terminology can often feel like a different language, and our goal at WeCovr is to act as a clear translator so that our clients feel fully in control of their choices.
Providing excellent customer service and ensuring our clients are "grateful" for the outcome is exactly what we strive for. I will be sure to share your lovely feedback with Joannah—she will be so pleased to hear it!
Best regards,
The WeCovr Team
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