I seen this company online after I was looking for some hager gear and most other online retailers were more expensive or didn't have all the gear I needed. Gave these guys a chance as the prices were... See more
Company replied
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I bought a number of BG light switches and sockets from WED. Their range was extensive and the prices great. I left one switch off my original order by accident so ordered separately and contacted the... See more
Company replied
I recently purchased a fuse box from Wed Online, and I couldn't be more impressed with the experience! From start to finish, their team was incredibly helpful and professional. The online assis... See more
Company replied
The motor arrived à day after ordering well packaged and the motor was in perfect condition to look at . I've not tested it yet as I'm waiting for the inverter to drive it from another company .
Company replied
Company details
Written by the company
Wholesale Electrical Direct, WED Online, is home to thousands of handpicked, quality electrical supplies at very competitive prices. These include wiring accessories, lighting, fire and security products, heating, ventilation, tools, EV charging, switchgear and much more. We are also the proud online distributors of TEC electric motors, inverters and gearboxes. With over 20 years electrical wholesale experience, we understand what it takes to make our customers happy.
Contact info
5 South Charlotte Street, EH2 4AN, Edinburgh, United Kingdom
- canwehelp@wed-online.com
- wed-online.com
4.8
Excellent
65 reviews
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Reply from WED Online
Thanks very much for your 5 star review! We're so pleased you're happy.
Regards,
Jack.
Arrived promptly and as described.
24 February 2025
Reply from WED Online
Thanks for taking the time out to leave us a 5 start review. We really do appreciate it.
Best regards,
Jack
Recieved product very quickly
17 February 2025
Reply from WED Online
Thanks for the 5 start review. We're please you likes the service we provided.
Best regards,
Jack
Outstanding Service and Lightning-Fast Delivery
I recently purchased a fuse box from Wed Online, and I couldn't be more impressed with the experience! From start to finish, their team was incredibly helpful and professional.
The online assistance was amazing – they guided me through choosing the right product for my needs, making the process simple and stress-free. The follow-up support was equally impressive, as they made sure I had all the information I needed even after my purchase. It’s rare to find such dedicated and responsive service these days!
The product was shipped out quickly and arrived even sooner than I expected. I was also really pleased with the packaging – everything was super secure, and the fuse box arrived in perfect condition.
If you're looking for quality products and top-notch service, I highly recommend Wed Online. They truly go above and beyond for their customers, and I’ll definitely be shopping with them again!
14 February 2025
Unprompted review
Reply from WED Online
Wow, thank you so much for your amazing 5-star review! 😊 We are beyond thrilled to hear that you had such a positive experience with us. Your kind words truly mean the world to us, and we’re so grateful for your support. If there's anything else we can do for you, don't hesitate to reach out. Thanks again for being such an awesome customer!
Best regards,
Jack
Reply from WED Online
Many thanks for taking time out to leave us a 5 star review. It's very much appreciated. You know where we are if we can help you with anything else.
Best regards,
Jack
Very competitive pricing and fast…
Very competitive pricing and fast delivery, will definitely use WED again!
11 February 2025
Reply from WED Online
Thank you so much for the 5 star review! We look forward to help you with your requirements in the future.
Best regards,
Jack
Very good price for goods and delivery.
Very good price for goods and delivery.
All good. Thank you
10 February 2025
Reply from WED Online
Thanks for the great review! We're delighted you're happy.
Looking forward to helping you with any future requirement.
Best regards,
Jack
quick delivery
7 February 2025
Reply from WED Online
Thanks for taking the time to leave us a 5 star review! It's very much appreciated.
Best regards,
Jack
Great company to deal with!
12 December 2024
Reply from WED Online
Wow, thanks for the amazing review. We're so happy you enjoyed or service.
Best regards,
Jack
Reply from WED Online
Many thanks for the 5 star review. We're so pleased your experience with us was a good one.
Best regards,
Jack
Good price and really fast delivery
Good price and really fast delivery. I found them in a search for one product and ended up buying a few things due to the prices.
2 January 2025
Reply from WED Online
Thanks for taking the time out to leave us a 5 star review. We're happy your experience with us was a good one.
Best regards,
Jack
Great service
I bought a number of BG light switches and sockets from WED. Their range was extensive and the prices great. I left one switch off my original order by accident so ordered separately and contacted them to combine the orders for delivery. They did so immediately and refunded me the postage. Would highly recommend.
16 December 2024
Reply from WED Online
Thanks for the 5 star review! We're really pleased you were happy as we pride ourselves on great customer service.
Best regards,
Jack
Reply from WED Online
Thanks for taking the time to leave us a 5 star review. We're really happy the product and service was well received.
Best regards,
Jack
Great Customer Service
Great Customer Service, Placed large order just before 3pm on Friday and delivery arrived on Saturday.
13 December 2024
Reply from WED Online
Thanks for the 5 star review! We pride ourselves on great customer service.
Best regards,
Jack
Reply from WED Online
Thanks for the 5 star review! We're delighted we were able to provide you with a great service.
Best regards,
Jack
Reply from WED Online
Thanks for the 5 Star review Graham. We're so happy you were please with the service.
Best regards,
Jack
Item arrived "Smashed to Smithereens"
Item arrived "Smashed to Smithereens", there was no protection, not even the usual “Handle with care FRAGILE” written on it, and yet the postage cost was almost 50% of the items value. Emailed immediately; Not a single reply!
15 November 2024
Reply from WED Online
We're sorry you felt the need to leave us a 1 star review as we pride ourselves on our high levels of customer service. We haven't received an email at canwehelp@wed-online.com from you. We do make it easy to get in touch by clearly displaying our phone number and offering an online chat. If we had spoken to you, we would have been able to help.
All of our parcels are carefully wrapped by our experienced warehouse team. Unfortunately we use a 3rd party courier who we have no control over. The proof of delivery photo doesn’t show any damage on the parcel.
Once again, we’re sorry you’re disappointed.
Jack.
Helpful company
Online ordering was easy, pricing competitive and prompt shipping. Sales support was excellent. I would have no hesitation in buying from them again. Recommended.
18 November 2024
Reply from WED Online
Thanks for taking the time to leave such a great review. We look forward to helping you with your requirements again in the future.
Best regards,
Jack
Excellent service
15 November 2024
Reply from WED Online
Thanks for taking the time to leave us a 5 star review! We're so please you had an excellent experience with us.
Best regards,
Jack.
Reply from WED Online
Thanks for the positive review.
We may not show the 4 gang switch on the website but we can order anything like this in from the manufacturer. Please let us know if you need anything else to complete you re-fit. We pride ourselves on being able to help our customers.
Best regards,
Jack
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