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wed2b - Belfast Reviews 54

TrustScore 4.5 out of 5

4.6

Ground Floor Laganview House, 93-95 Ann Street, BT1 4QG Belfast, GB


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See what reviewers are saying

Rated 5 out of 5 stars

tricia helped me with my dresses today and she was lovely, she made me feel comfortable and i felt heard with what i was looking for. all who was involved in my visit was wonderful and joyous to be ar... See more

Company replied

Rated 5 out of 5 stars

Tina helped me pick out some beautiful bridal dresses on different occasions. The dresses were lovely but what made the experience exceptional was Tina. I hope that all brides get to have an exper... See more

Company replied

Rated 5 out of 5 stars

Tina my bridal consultant was amazing!! Couldn’t have faulted her she was so engaging and committed to her task at hand. We flew from Newcastle England to try on wedding dresses in Belfast and she put... See more

Company replied

Rated 5 out of 5 stars

Tricia and Tina were so incredibly friendly and professional! They really listened to me and my concerns and totally accommodated my indecisiveness! They also looked after my mum and my maid of honou... See more

Company replied


Company details

  1. #3 of 11 best companies in Bridal shop
  2. #13 of 28 best companies in Boutique
  3. #5 of 19 best companies in Wedding Shop

Written by the company

At WED2B Belfast, we want to make sure that each bride who visits us has the best possible experience while looking for her perfect dress. We have hundreds of wedding and bridesmaids' dresses for you to try in our beautifully spacious Belfast store, as well as comfortable changing rooms with an area for friends and family to sit and offer their opinions. Our friendly staff are always on hand with helpful tips and advice. Our Belfast Store Manager and her team look forward to helping you find your dream wedding dress.

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

  • Ground Floor Laganview House, 93-95 Ann Street, BT1 4QG, Belfast, United Kingdom

  • 028 9344 3256
Promotion box for wed2b - Belfast

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.6

Excellent

TrustScore 4.5 out of 5

54 reviews

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Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

tricia helped me with my dresses today…

tricia helped me with my dresses today and she was lovely, she made me feel comfortable and i felt heard with what i was looking for. all who was involved in my visit was wonderful and joyous to be around!

19 May 2026
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Reply from wed2b - Belfast

Thank you so much Gracy, your recommendation is wonderful and we’re so pleased that our Belfast team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

My experience was fantastic all made…tina

My experience was fantastic all made good my tina she was fantastic went above and beyond I cant thank her enough xx

6 May 2026
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Reply from wed2b - Belfast

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Whole experience was so good

The whole experience was fab!! The space, the selection but most importantly AMY !!! what a fab gal, so knowledgeable….without her I wouldn’t have found my dream dress ! Thank you Amy !!

3 May 2026
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Reply from wed2b - Belfast

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Belfast team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Great Bridal store!

Our consultant Amy was so helpful and lovely!

Walked away with my dress, everything was so smooth and relaxing.

2 May 2026
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Reply from wed2b - Belfast

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

was absolutely amazing experience staff…

was absolutely amazing experience staff were so hopeful and know exactly what i am looking for helped me find the perfect wedding dress. 👰 August here we come

2 May 2026
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Reply from wed2b - Belfast

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Belfast team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Tina is the best!

Tina helped me pick out some beautiful bridal dresses on different occasions. The dresses were lovely but what made the experience exceptional was Tina.

I hope that all brides get to have an experience like mine whether buying a wedding dress or something small, Tina is a great member of the team and I am truly thankful for her!

30 April 2026
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Reply from wed2b - Belfast

Thank you so much for your wonderful recommendation. Tina and our Belfast team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

We had the most amazing experience with…

We had the most amazing experience with Trisha! I was so nervous about trying on dresses, but she instantly put us at ease and made everything feel so special.

Her knowledge is incredible — she somehow picked the one, a dress I NEVER would have chosen myself (I would have said “not a chance!”), and yet it’s the one I said yes to!

So grateful for all her time and effort. I can’t wait to come back with my bridal crew for bridesmaid dresses — wouldn’t go anywhere else! 💍✨

26 April 2026
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Reply from wed2b - Belfast

Thank you so much Mary-Rose, your recommendation is wonderful and we’re so pleased that Trisha and our Belfast team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 2 out of 5 stars

attended a few weeks ago to try on some…

attended a few weeks ago to try on some wedding dresses and did actually end up buying the dress. Loved the dresses but not the experience!

The woman assigned to assist me was professional, polite, and helpful – I believe her name was Rahaf. Sadly, the store manager – I think her name was Paula – was a different story entirely. She was utterly overbearing and constantly interfering with what the younger girls on the floor were doing. On more than one occasion, she approached me, delivering little comments that implied the girl helping me wasn’t competent enough and might have missed something but that couldn’t be further from the truth.

She was also unbelievably pushy, trying to force me into buying a dress and practically warning me I shouldn’t try on any more or I’d get ‘dress blind’. I’d only tried on three dresses by then, hardly enough to get 'dress blind', but she acted as if I’d tried on a dozen.

Paula also argued passionately over an additional 'wunderskirt' that she insisted on adding to the bill. We stood our ground and refused, enduring a long lecture about how we shouldn’t listen to the bridal seamstresses if they say I don't need one because ‘they don’t know’. I knew I could find one cheaper online if I decided I wanted it, and after researching, I discovered that the underskirt she was pushing was completely the wrong type for the dress I bought! Her insistence was completely inappropriate and infuriating.

At the beginning, I made it clear I wanted my bridesmaid to try on a couple of dresses but this was obviously ignored. After I had finally chosen my dress, we were made to re-queue, despite it being only for one person to try on a maximum of two or three dresses and we were already in the changing room! Paula’s reaction was to lecture us again, blaming the wed2be systems and outright saying she’d run the store very differently if she had her way. That was unprofessional and unnecessary.

While we endured the 1.5-hour wait, another customer came in and her and her husband became annoyed about the wait, and there was some confrontation. To her credit, Paula managed to de-escalate the situation before things got ugly. However, that de-escalation only resulted in the lady being taken for her fitting before us, which was painfully obvious from where we sat.

This entire experience was tainted by her overbearing attitude, her pushiness, and her complete lack of professionalism.

4 April 2026
Unprompted review
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Reply from wed2b - Belfast

Your feedback is so important to us – thank you for sharing this Rachel! If this matter has not already been raised with our customer care team, we would be happy to review this further. Please do reach out to customercare@wed2b.com Kind regards, wed2b

Rated 4 out of 5 stars

Thank you Tina for your superb professionalism.

I had a very positive experience thanks to the superb assistance of Tina. Tina worked tirelessly to find me the right dress and nothing was too much trouble. Had I not met Tina, I don’t think I would have had as positive an experience.

18 April 2026
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Reply from wed2b - Belfast

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

From the minute I arrived i has Tina's…

From the minute I arrived i has Tina's full attention. We spoke and she got a feel of what I was looking from a dress and im delighted to say that on my 2nd dress I said yes the the dress.. I could not fault anything about my experience Tina was top class

16 April 2026
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Reply from wed2b - Belfast

Thank you so much for your wonderful recommendation. Tina and our Belfast team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

I had amazing experience with Tricia &…

I had amazing experience with Tricia & Paula, nothing was too much trouble and they really helped me in getting my beautiful wedding dress that day! I would definitely recommend to anyone looking to buy a wedding dress!

9 April 2026
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Reply from wed2b - Belfast

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Tina my bridal consultant was amazing!

Tina my bridal consultant was amazing!! Couldn’t have faulted her she was so engaging and committed to her task at hand. We flew from Newcastle England to try on wedding dresses in Belfast and she put her all into helping me find my perfect dress. She listened and was attentive and couldn’t have found my dream dress without her!!

11 April 2026
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Reply from wed2b - Belfast

Thank you so much for your wonderful recommendation. Tina and our Belfast team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

Kristina was so welcoming and made my…

Kristina was so welcoming and made my experience an absolute pleasure! She helped me say yes to my dress and made me feel so at ease! I would definitely recommend wed2b Belfast to all of my friends!

31 March 2026
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Reply from wed2b - Belfast

Thank you so much Melissa, your recommendation is wonderful and we’re so pleased that our Belfast team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Fab knowledge and listening

At the time we were the only ones in the shop! Tried on 1 dress and from there we where able to say what I liked and didn’t like about it and within another 2 dresses we found the ONE!

30 March 2026
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Reply from wed2b - Belfast

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Belfast team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Tricia and Tina were incredible!

Tricia and Tina were so incredibly friendly and professional! They really listened to me and my concerns and totally accommodated my indecisiveness! They also looked after my mum and my maid of honour who joined me and made them feel so included! They totally made my experience so smooth! Absolutely would recommend them again and again!
Thank you so so much!!

6 April 2026
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Reply from wed2b - Belfast

Thank you so much Aoife, your recommendation is wonderful and we’re so pleased that our Belfast team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Tina and Beth made by experience

Tina and Beth made by experience. I was so nervous and self conscious about what size I would need or if I would look okay. They were both so sweet and genuine and really made the process so easy and fun actually. I found my dream dress and they will forever be apart of my wedding journey. Thank you for making me feel seen and beautiful

2 April 2026
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Reply from wed2b - Belfast

Thank you so much Ciara, your recommendation is wonderful and we’re so pleased that our Belfast team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 3 out of 5 stars

Amy and Paula were great.

Amy and Paula were great.
They were relaxed, helpful & patient.
I left with a dress which I would never have chosen but am very happy with - 5 stars to you girls!
Be careful when buying accessories - I left with a lot of stuff that I didn’t need - Wed2b do not refund - even within the 14 day rule - 3 stars to Wed2b for that!

21 March 2026
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Reply from wed2b - Belfast

We appreciate your kind words for our store team Gail! Your feedback is so important to us, thank you for sharing this. We do apologise for any disappointment regarding your purchased items, we can confirm all items at wed2b are chargebale and displayed as an itemised list at checkout for you to sign and confirm you are happy before leaving the store. If you would like to discuss your visit in more detail or if there is anything else at all, please do get in touch with us at customercare@wed2b.com and we will be happy to help. Best wishes, wed2b

Rated 5 out of 5 stars

Amy was brilliant 👏

Amy was brilliant 👏

29 March 2026
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Reply from wed2b - Belfast

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Worth a visit. You won’t regret it!

I had a great experience at Wed2B Belfast over the last few months. I first visited four months ago and was assisted by Amber, who was incredibly sweet and attentive while I tried on my first few options.
When I returned a few months later, Tina helped me out. She was brilliant—I ended up looking for something completely opposite to my original idea! Tina really listened to what I was after and picked out the perfect dress. I fell in love with it, but still wanted to think it over.
A few days later I called the helpline to check the stock at the Belfast store. The team there was fab and kept the dress aside for me until I could get in that same afternoon. As soon as I tried it on again, I knew it was the one.
Huge thanks to Amber, Tina and Tricia for all your help ladies. Thank you for being part of my journey in finding the perfect dress.

27 February 2026
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Reply from wed2b - Belfast

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 1 out of 5 stars

Poor experience! AVOID

The Belfast store had little stock available compared to their website, staff not very knowledgeable or helpful as to what would suit me. Unable to pin or clip larger dresses to see how it might look when altered. Manager was extremely rude to one of my bridesmaids when looking at dress options. Overall, awful experience. Visited another bridal shop shortly after and it was a night and day experience, found my dream dress with the help of a lady in the business 30+ years who listened to me, found what suited me best and is able to alter in-house. So glad we tried wed2be to witness what buying your wedding dress should NOT feel like!! AVOID

14 March 2026
Unprompted review
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Reply from wed2b - Belfast

We are so sorry to hear about your recent experience in our store. As a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. If this matter has not already been raised with our customer care team and you would like to discuss this further, please do reach out to customercare@wed2b.com Kind regards, wed2b

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