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wed2b - Chelmsford Reviews 108

TrustScore 5 out of 5

4.8

Unit D, The Army & Navy, Parkway, CM2 7GY Chelmsford, GB


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See what reviewers are saying

Rated 5 out of 5 stars

All staff were so friendly & accommodating. Nothing was too much trouble and they made an experience I wasn’t looking forward to as hate shopping for clothes in general, let alone a wedding dress, muc... See more

Company replied

Rated 4 out of 5 stars

Friendly staff, lovely dresses at a reasonable price. Only thing that made my experience less enjoyable was the fact that they charge a lot of money for the boxes, bags and hangers to store your dres... See more

Company replied

Rated 5 out of 5 stars

My bridal party and myself were welcomed with open arms. From walking through the door to saying yes to the dress and leaving it was the most amazing experience. I honestly cannot thank the staff enou... See more

Company replied

Rated 5 out of 5 stars

I dealt with Amy at the Chelmsford branch and as soon as we walked through the door we were greeted with a warm welcome. Made to feel very comfortable whist try on dresses and all the girls offered th... See more

Company replied


Company details

  1. #3 of 12 best companies in Bridal shop
  2. #14 of 26 best companies in Boutique
  3. #4 of 21 best companies in Wedding Shop

Written by the company

At WED2B Essex (Chelmsford), we want to make sure that each bride who visits us has the best possible experience while looking for her perfect dress. We have hundreds of wedding and bridesmaids' dresses for you to try in our beautifully spacious Essex (Chelmsford) store, as well as comfortable changing rooms with an area for friends and family to sit and offer their opinions. Our friendly staff are always on hand with helpful tips and advice. Our Essex (Chelmsford) Store Manager and her team look forward to helping you find your dream wedding dress

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

  • Unit D, The Army & Navy, Parkway, CM2 7GY, Chelmsford, United Kingdom

  • 01245 206127
Promotion box for wed2b - Chelmsford

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.8

Excellent

TrustScore 5 out of 5

108 reviews

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This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great experience

All staff were so friendly & accommodating. Nothing was too much trouble and they made an experience I wasn’t looking forward to as hate shopping for clothes in general, let alone a wedding dress, much easier and stress free.

23 May 2026
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Reply from wed2b - Chelmsford

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, WED2B

Rated 5 out of 5 stars

This shop was amazing

This shop was amazing. So much choice, large, bright and clean.
The staff were so friendly from the moment we stepped through the door. Ruby helped me pick my perfect dress, she was patient and gave really good advice.
Would recommend this shop to all brides to be. Thank you all

23 May 2026
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Reply from wed2b - Chelmsford

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Alisha was great

Alisha was great, no phaffing but great service

23 May 2026
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Reply from wed2b - Chelmsford

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Wonderful

Tilly was absolutely amazing. Such a lovely and bubbly girl. Made me and my family feel so welcome. X

9 May 2026
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Reply from wed2b - Chelmsford

Thank you so much for your lovely feedback, Rosina! We're thrilled to hear that you had a positive experience. Our team is dedicated to providing a supportive and joyful atmosphere for every bride, and it sounds like we did just that for you. We wish you all the best on your wedding day!

Rated 5 out of 5 stars

The staff were very attentive and we…

The staff were very attentive and we had support to go through the styles which made the experience not as overwhelming as I was thinking it would be.

4 May 2026
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Reply from wed2b - Chelmsford

Thank you so much Chris, your recommendation is wonderful and we’re so pleased that our Chelmsford team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 4 out of 5 stars

Nice selection of dresses but..

Friendly staff, lovely dresses at a reasonable price. Only thing that made my experience less enjoyable was the fact that they charge a lot of money for the boxes, bags and hangers to store your dress & veil in. This came as a surprise as I was not asked and it was not mentioned to me at all which I found cheeky and unprofessional. wish I had checked the receipt properly before leaving the store.

10 May 2026
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Reply from wed2b - Chelmsford

Thank you for this feedback. We can confirm that all storage items and accessories are all chargeable items, and can be found on your receipt individually listed. Our Bridal Advisors have our brides' best intentions at heart, and this would have been offered to you once it was decided that this was your dream gown, to ensure that no harm can come to it and that your perfect look was complete - we know how special it must be to you. Please do reach out if you would like further support. Kind regards, wed2b

Rated 5 out of 5 stars

Finding my dream dress!

This was my first time in a bridal store to look for my dream dress. From the moment I walked in I felt important, as the lovely Ruby greeted myself, my sister and mum. Ruby informed me of everything I needed to know and was so warm and welcoming. When trying on dresses, Ruby went out of her way to make me feel special and important and most of beautiful in each dress I tried on. My maid of honour my sister, was also able to try on a few of their beautiful bridesmaid dresses which was lovely. Ruby helped me find my dream dress and I walked away feeling so excited and happy that I had found the one. Ruby told me that she had only been working at wed2b for a year and it was her favourite job she has ever worked, I can see why as she is made for the role, 10 of 10! Thank you for helping me find my beautiful dress I can’t wait to wear it on my wedding day, I am a very happy bride to be!

5 May 2026
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Reply from wed2b - Chelmsford

Thank you so much for your recommendation Bethany - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Amazing Staff

Love the atmosphere of all the staff, very welcoming and helpful
Alisha went above and beyond for my bridesmaids and flower girl. They all looked stunning
I previously visited anxiously to buy a wedding dress, was immediately put at ease and knew I would come back for the bridesmaid dresses
Amazing service….thank you xx

2 May 2026
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Reply from wed2b - Chelmsford

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Definitely the place to go to buy a wedding dress 😍

My bridal party and myself were welcomed with open arms. From walking through the door to saying yes to the dress and leaving it was the most amazing experience. I honestly cannot thank the staff enough and especially Alara who was outstanding in helping me try dresses on!!! So so happy!!! Thank you to everyone at Wed2b Chelmsford xxxx

2 May 2026
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Reply from wed2b - Chelmsford

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 4 out of 5 stars

Thank you Wed2be

Thank you Wed2be! From me coming just to try styles to unexpectedly finding my dream dress, your team was super professional and helpful. The actual trying on was very respectful and easy considering I am a bit anxious and self conscious it amazingly took that feeling away and left me feeling beautiful in my dress! The only mention would be clearly disclosing the additional items people have to pay for, it is a day to day process in your job, but brand new for every bride. A sit down at the end and going through the prices would be nicer but appreciate it is all needed. I am overall very happy with the options, staff, respect and coming home with my dream dress that day! No waiting.

1 May 2026
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Reply from wed2b - Chelmsford

Your feedback is so important to us – thank you for sharing this Ellie! Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Chelmsford team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Extremely helpful and friendly staff and service!

I went to a few bridal shops and Wed2b Chelmsford was by far the best. It was so professional, the staff all knew what they were talking about and gave advice on how dresses could be altered if necessary. The selection was huge and it was very clean and all the dresses were in bags so could not be touched/get marks on by everyone. All the staff were very friendly and seemed excited about helping me to find a dress but not pushy at all to make a sale. Ruby was the bridal assistant who helped me try on and was so friendly and made me feel completely comfortable with a process I was quite nervous about to start with. I explained what sort of dress I was after and she picked some out, as well as letting me pick some to try too. I ended up buying the first dress I tried on which was one she picked for me! Thank you Ruby! X

21 April 2026
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Reply from wed2b - Chelmsford

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Ruby was fantastic!

I’m not an overly girly girl, so I was very nervous to go wedding dress shopping. Ruby was fantastic. She helped me relax and made me laugh. She listened and wasn’t offended when I didn’t like something. The second dress she picked out was the one! Ruby then suggested I go away and think about it before committing to the dress. I felt absolutely no pressure, however came back an hour later and brought it! Every staff member there was lovely and made me feel really welcome. Thank you ☺️

19 April 2026
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Reply from wed2b - Chelmsford

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

My experience at wed2b was fantastic…

My experience at wed2b was fantastic Ruby, Alara and Ella were very helpful nothing was to much for them helped all the way through and I have found my dream dress

25 April 2026
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Reply from wed2b - Chelmsford

Congratulations on finding your perfect look Chanelle, we are so thrilled for you! Thank you for your lovely feedback, our Chelmsford team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Amazing ladies!

I dealt with Amy at the Chelmsford branch and as soon as we walked through the door we were greeted with a warm welcome. Made to feel very comfortable whist try on dresses and all the girls offered their professional but personal opinions and I said Yes to my dress! 🥰 lovely ladies there, couldn’t recommend these guys enough

24 April 2026
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Reply from wed2b - Chelmsford

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

I found my dress

I had the pleasure of having Amy help me today to find my dream wedding dress. She was amazing. I showed her my inspiration and what I’ve tried that I didn’t like, which she used to help find dresses that would suit me and I would like. She gave me her honest opinion on what looked good on me and I couldn’t ask for anything else. I would also like to say a big thank you to the whole team at the Chelmsford store as they all were so kind and lovely. The best hype ladies I could ask for. This was the best experience I had out of all the boutiques I went to.

25 April 2026
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Reply from wed2b - Chelmsford

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

The lovely young lady I had help me fit…

The lovely young lady I had help me fit the dress on was fantastic, she was very understanding about my size and made me feel comfortable, the dress I chose was the dress id already picked when I looked online, Tilly at Chelmsford asked if id like to try on a dress she chose which I did, but I went with the first dress but in a size smaller as Tilly said I could go down a size , which I was happy about

16 April 2026
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Reply from wed2b - Chelmsford

Thank you so much for your wonderful recommendation. Tilly and our Chelmsford team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

Today we had absolutely lovely…

Today we had absolutely lovely experience at wed2b with Ella, she was very lovely and very helpful and knew exactly what I wanted. End up going home with the perfect wedding dress of my dreams❤️

22 April 2026
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Reply from wed2b - Chelmsford

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Chelmsford team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Angel was my angel sent from god today !!!!

We had angel as our assistant at the Chelmsford store and I cannot tell you in words how fantastic this lady was she made me feel so comfortable after loosing my mum I really didn’t want to do the bridal shop experience but we all connected and I did say yes to the dress, we laughed we cried and I could not have done it with out her she was an angel sent from god for me today thankyou angel 👼

21 April 2026
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Reply from wed2b - Chelmsford

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

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