Banner for wed2b - Derby

wed2b - Derby Reviews 49

TrustScore 4.5 out of 5

4.6

Unit 11, The Boulevard, Liversage street, DE1 2LH Derby, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

From the moment I walked in I felt looked after. Growing up watching programmes like say yes to the dress, I was worried that the reality would be much less enjoyable but I was wrong. Luckily we chose... See more

Company replied

Rated 5 out of 5 stars

The first visit to any wed 2 be store, we were instantly greeted , both ladies we dealt with were super helpful , friendly and accommodating. Molly who helped us find the dress was really lovely , she... See more

Company replied

Rated 5 out of 5 stars

Absolutely incredible – couldn’t be happier! I got my wedding dress from wed2b and honestly can’t recommend them enough. The whole experience was fantastic from start to finish. The s... See more

Company replied

Rated 5 out of 5 stars

What can I say about this shop….. the experience was amazing from start to finish. I felt so special and Teresa who guided us knew exactly what would suit and I only tried on 2 dresses and bought the... See more

Company replied


Company details

  1. #3 of 12 best companies in Bridal shop
  2. #14 of 27 best companies in Boutique
  3. #4 of 22 best companies in Wedding Shop

Written by the company

At WED2B Derby, we want to make sure that each bride who visits us has the best possible experience while looking for her perfect dress. We have hundreds of wedding and bridesmaids' dresses for you to try in our beautifully spacious Derby store, as well as comfortable changing rooms with an area for friends and family to sit and offer their opinions. Our friendly staff are always on hand with helpful tips and advice. Our Derby Store Manager and her team look forward to helping you find your dream wedding dress.

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

  • Unit 11, The Boulevard, Liversage street, DE1 2LH, Derby, United Kingdom

  • 01332 977004
Promotion box for wed2b - Derby

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.6

Excellent

TrustScore 4.5 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I said yes to a dress

The assistant i had was Teresa she was lovely and very helpful nothing was to much for her very friendly and listened to what I wanted

2 April 2026
wed2b - Derby logo

Reply from wed2b - Derby

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

A big thank you to Lauren at the Derby branch!

I visited Wed2b Derby on my own just to ask a few questions & have a look around. I was warmly welcomed on arrival & without any pressure at all l decided to try on a few dresses. Lauren at the Derby branch was amazing, she put me at ease very quickly & before long she was suggesting dresses I hadn’t thought about which was great.
Between us we found the dress for me & yes it took a while to decide but this is an important decision & Lauren was with me every step of the way, which I am so grateful for. Thank you Lauren, I love my dress & will think of you on my special day!

22 March 2026
wed2b - Derby logo

Reply from wed2b - Derby

Thank you so much Liz, your review is wonderful and we’re so pleased that our Derby team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Lovely experience at wed2b

Lovely experience at wed2b in derby last month. Lauren & Teresa were amazing, nothing was to much trouble, they had a great knowledge of dresses and took my preferences into consideration and found the perfect dress! It was such a relaxed enjoyable experience with my daughter and mum included in the whole process! Absolutely brilliant experience, highly recommended :) EDITED May 2026 : after attending my alterations appointment, I have been given the wrong underskirt when

19 February 2026
wed2b - Derby logo

Reply from wed2b - Derby

Thank you so much for your wonderful recommendation, we’re so pleased that our Derby team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Had the most fantastic experience…

Had the most fantastic experience with the team today .I am a mature bride and wondered if I would look OK in a wedding dress but Teresa made my decision so easy.
A very big THANK YOU 😊

21 March 2026
wed2b - Derby logo

Reply from wed2b - Derby

Congratulations on finding your perfect look, we are so thrilled for you! Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

All the staff were lovely and very…

All the staff were lovely and very professional
Teresa helped me find the perfect dress and was so knowledgable and lovely throughout my visit :)

22 February 2026
Unprompted review
wed2b - Derby logo

Reply from wed2b - Derby

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Derby team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

I honestly could not of asked for a…

I honestly could not of asked for a better person to help me say yes to the dress than Teresa at the Derby Branch. She put in all her effort to make the morning so special. She listened to everything I said and found the ONE. I can honestly say I would recommend the branch to anyone and especially to her. I left Wed2B so happy and delighted and the whole team made my experience one of a kind, so well done to you all but especially Teresa. Thank you xx

14 March 2026
wed2b - Derby logo

Reply from wed2b - Derby

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Great experience

Teresa was wonderful, very friendly and knowledgable. Very relaxed atmosphere not pushy at all ! Highly recommend.

16 March 2026
wed2b - Derby logo

Reply from wed2b - Derby

Thank you so much for your wonderful recommendation. Teresa and our Derby team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

Came in today to try on some dresses…

Came in today to try on some dresses for my up and coming wedding. Bryony the assistant was amazing and helped me find my perfect dress.

16 March 2026
wed2b - Derby logo

Reply from wed2b - Derby

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

From Shopper to Bride in 90 Minutes

From walking into the shop with my three friends, we felt at ease. We were directed to the changing rooms and given an idea what to expect. The assistant selected three dresses at first for me, I had no idea what I wanted and only told her my size. I tried them all on and really liked the first dress. However, the assistant showed me another similar dress but with a little more sparkle. That was it, that was the one I wanted. I looked amazing in it. I felt like a bride!

5 March 2026
wed2b - Derby logo

Reply from wed2b - Derby

Thank you for sharing this incredible review with us, we are so pleased to hear that you and your friends had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b

Rated 5 out of 5 stars

Lauren helped me to pick my wedding…

Lauren helped me to pick my wedding dress. She was excellent and very helpful, providing different styles based on my preferences. Would defiantly recommend to others.

7 March 2026
wed2b - Derby logo

Reply from wed2b - Derby

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 4 out of 5 stars

Derby store experience

Derby store. Dress is absolutely beautiful and good quality. The staff were lovely and I was lucky the store was empty so had the place to ourselves (definitely go on a weekday). Really good selection of dresses and were true to life from the website. Website with the mini video clips of the dresses on the models of different body shapes was also really helpful.

The only reason I did not give the full 5* was the shady upselling of random things like coathangers, different storage bags for veil / underskirt / dress and dress storage box that were just not needed. It was just all included on the final bill and I was too embarrassed to start asking to take stuff off when everything was already packaged up ready to go. If I had been more prepared for this then it wouldn’t have been an issue as I could’ve said I didn’t want them beforehand - so hopefully this review will help other brides to avoid a not so nice surprise.

9 February 2026
Unprompted review
wed2b - Derby logo

Reply from wed2b - Derby

Your kind words mean so much to us! Thank you so much for taking the time to leave us this review and share your feedback Charlotte. We are pleased you have found a dress you love in store and for your feedback regarding our store team, though very sorry to hear some elements of your experience were not as we'd hope for. If you wish to discuss your visit in more detail, please do reach out to customercare@wed2b.com where we will be here to support you. Kind regards, wed2b

Rated 5 out of 5 stars

Absolutely amazing staff

Absolutely amazing staff, nothing to much trouble and have so much time for you, I visited both derby and Shirley stores and both were amazing, would highly recommend, Thank you for making choosing my dress a magical experience

20 February 2026
wed2b - Derby logo

Reply from wed2b - Derby

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

I found my dream dress

I went to the Derby store this morning to have a look after finding lots of lovely dresses on the website.
I was greeted warmly by Lauren who listened to what I wanted and brought dresses to me based on this. There was no rush and I tried on 5 dresses. I loved the first dress so much and finally decided it was the one!
My mum got teary so knew it was my dress. I bought it there and then. No pushy sales and felt very relaxed throughout. So happy and will recommend to everyone.

24 February 2026
wed2b - Derby logo

Reply from wed2b - Derby

Thank you for sharing this incredible review with us. We are so pleased to hear that you and your family had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b

Rated 5 out of 5 stars

Thank you Bryony

Went into wed2b with absolutely no expectations or plans of buying the dress. Hadn’t tried on any before and was so incredibly nervous I didn’t want to do any of it. We had bryony look after us and she was the most attentive and understanding person. There was no pressure, just wanted to see what I liked the look of. 3rd dress in, I found the dress and it was exactly what I didn’t think I wanted. But it felt right. Thank you to the whole team and particularly Bryony. So massively appreciated. So put at ease and felt so beautiful

22 February 2026
wed2b - Derby logo

Reply from wed2b - Derby

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

5 stars all round 🌟

I visited the Derby store on Saturday and my gosh what an experiance! This was my first wedding dress shop I walked into and I left the same day with my dream dress 🥹 Brenda was my bridal consultant and what a dream she was! I didn’t even have to browse any of the dresses first I told her what ideas I had in my head and she pulled out the most remarkable dresses, 8 dresses later and I found MY dress! I can’t thank Brenda and the team enough for their effort and time they put into my first experiance in a bridal shop. Thank you thank you! I will be sure to tag my you guys in my pictures on the big day in August 🥰🤍

7 February 2026
wed2b - Derby logo

Reply from wed2b - Derby

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Had a beautiful experience...

Had a beautiful experience with my Bridal Consultant Lauren. She was absolutely incredible in knowing what I wanted and helped me pick my dream dress with the 3rd dress. She listened to everything I said and helped me with everything.

7 February 2026
wed2b - Derby logo

Reply from wed2b - Derby

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Wedding dress shopping

I came to the Wed2b Derby store a couple weeks ago with never having tried a wedding dress on before, I was quite nervous and didn't know what to expect. Lauren was amazing! Straight away, she made me feel at ease and explained the whole experience to me. She was very attentive and kind towards myself and my mum. She had little inspo to go off from myself, but she worked amazingly to help me find my dress. Would highly recommend coming to this store for the service from staff and the experience. Due us going on a Saturday, it was very busy, but all staff acknowledge us and were very apologetic for the wait time.

17 January 2026
wed2b - Derby logo

Reply from wed2b - Derby

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

I have had the best experience in Wed2b…

I have had the best experience in Wed2b Derby. I had Teresa assisting me with trying on dresses, she was extremely helpful and she listened to everything I wanted and knew exactly what was on the shop floor which was to what I wanted. She left me with a smile on my face; she was very complimenting of me in any dress and she knew when I didn’t feel comfortable in one. She did her best to find something I was happy with. The best experience in a bridal shop, I would highly recommend.

29 January 2026
Unprompted review
wed2b - Derby logo

Reply from wed2b - Derby

Thank you so much for your wonderful recommendation. Teresa and our Derby team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

I cannot thank the girls enough for…

I cannot thank the girls enough for making my experience the best, especially with it being my first time trying on wedding dresses. I could not have asked for a better team to support me. Each member of the team made me feel comfortable, at ease and most importantly beautiful. They felt every emotion with me and for that I am forever thankful. I could not recommend enough.

25 January 2026
wed2b - Derby logo

Reply from wed2b - Derby

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Perfect wedding dress shopping experience!

Lauren was so helpful and patient with me! She really took time to listen to what I liked and disliked, but also pushed me to try different styles. She helped to find me the perfect dress which I walked away with in under 2 hours!

17 January 2026
wed2b - Derby logo

Reply from wed2b - Derby

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, Lauren will be so excited to read this 😊 Best wishes, wed2b

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look