wed2b - Surbiton Reviews 

I had such a lovely experience visiting the Surbiton shop. The staff were friendly, helpful and just absolutely amazing, I would definitely recommend this shop to anyone getting married!!!

I finally said yes to the dress after trying on so many different styles. I could t recommend Wed2Be Surbiton enough the ladies are truly amazing at their job and really are ever so friendly. I had the lovely Idman and she was a super star and so passionate and patient with me and my complete indecisiveness. All the staff are amazing and I would 100% recommend them

Sophia was amazing from start to finish, she made me feel comfortable and was able to work out quite quickly what suited me best even though I had no clue!
I felt so special having found my dress with thanks to Sophia! Fab experience and price wise really reasonable x

Such a lovely experience trying on wedding dresses made even better by the staff. Josie couldn’t have been more helpful, finding dresses with my preferred style and suggesting different accessories I could try on with it. I went in just to look and found my dress on the first visit! Highly recommend!

I visited the Surbiton store for my bridesmaid dresses and the ladies were so lovely and helpful! I then went to the Norwich store for my flower girl dresses and the ladies in there were absolutely exceptional! So friendly and nothing was too much trouble! I phoned customer service 2 times overall and each time they were very reassuring. Lovely experience using Wed2B overall.

Lovely girls with lots of patience with pessimistic brides (like me).
I went there to buy a dress, not only try on dresses, but I was still reluctant I’ll find something because it was my first time in a bridal shop.
They did a great job, and I found what I was looking for.
Special thanks to Josie

I had the most amazing experience yesterday, I had Sofia helping me and she was incredible, so calming, kind and knew what she was talking about. She wasn’t pushy at all and I didn’t feel rushed or forced to buy anything I didn’t want.
I ended up trying on dresses of every shape and fell in love with a shape I never thought I would, I felt so beautiful and Sofia was really complimentary and really boosted my confidence and self esteem. Thank you so much for helping me but my dream wedding dress, I can’t wait to see my fiancés face when he sees me walking down the aisle 🩵

I went to the Surbiton branch and the experience was good in many ways. Help selecting dresses, styles etc. The wait was very long as there were only 2 staff. The dress I selected came up small and I was tempted to go elsewhere, the saleswomen convinced me it could be altered and gave me the numbers of their recommended alters. The woman I went to stated that it was going to be extremely difficult to make it fit and very expensive. In the end she is so good that I do have a dress that fits! At a large cost. Just a small warning that it is a hard sell for you to leave with a dress and they can be very convincing. Make sure it fits! As a small detail, to be charged for the box and hanger seems greedy too! I would go to a proper wedding boutique if you can afford to.

As a bride, I honestly did not have a good experience.

The first time I visited, everything went well. I was able to try on different dresses, and I left because I needed some time to think and make my decision.

However, when I came back for my second appointment, I was not allowed to try on the dresses I had previously liked. I was repeatedly told that I had already tried them on before. Instead, I felt pushed toward choosing another dress, and there was a lot of pressure on me to buy it immediately.

I did not appreciate feeling rushed into such an important decision. Choosing a wedding dress should be a special and enjoyable experience, and unfortunately, that was not the experience I had.

I needed to order a new sized dress for one of my bridesmaids that recently fell pregnant and Wed2b were so accommodating and helpful during this process. Every staff member that I have spoken to has been friendly and so willing to help, wonderful customer service both in store and on the phone.

The ladies are lovely and friendly, very helpful. I went in with no idea and they worked hard to find my perfect dress. After trying on 5 dresses we found the perfect one that as soon as it was on I felt overwhelmed. We found the perfect accessories as well. Was a lovely experience

I came in to try on a range of dresses, and my bridal consultant was absolutely lovely. She made me feel at ease from the start and really helped me explore styles I might not have considered otherwise. Her guidance was thoughtful and never pushy & you could tell she genuinely cared about helping me find the right dress.

Although I haven’t made a final decision yet as I’d like a bit more time, Josie left a truly positive impression on me.

Zoe made my experience unforgettable at Wed2be! She made me feel so calm and talked me through the different styles but she also made me feel really special in every gown and included my mum and niece in the experience. I walked away with my dream dress and couldn’t be happier! The manager at the front desk was also so helpful and kind. Would 100% recommend this shop and the dresses were amazing quality!

Zoe made my experience so calm and stress free, I started to feel overwhelmed by the experience and she broke it down to thinking about what I liked about each dress. She made me feel so comfortable and matched my vibe

From the moment I walked in the girls were warm and welcoming. I was very upfront about what I was looking for based on the website and they started looking around for those dresses. I tried on a few and gave some feedback, along with feedback from past dresses at different bridal shops. Leila was incredible with the notes I gave and pulled a dress I hadn’t listed. Lo and behold I said yes to that dress and it was well within my budget (unlike other shops where they find a great dress that’s *just* outside). Thank you to the team for the beautiful dress 🤍

It was really great experience and Leyla (i hope that’s her correct spelling, if not i’m sorry) she managed to give me the right dress from start, she’s brilliant and knows her job!

Amazing! After ‘chasing the dress’ in a smaller size. We went from Brighton to surbiton store. Zoe was amazing and I said yes to the dress.

Vanessa was amazing (the whole team was)

I cannot emphasise enough how welcoming, patient and lovely Vanessa was and how comfortable she made the whole experience for me! All of the ladies in the shop were so lovely and enthusiastic. I’m so so glad I came in and even more glad I left with THE dress! Thank you all so much!

Josie made my experience feel comfortable and special.

I had my dress fitting yesterday and as soon as I walked in the whole period of time I felt so at ease. Everyone was informative, it was a busy Saturday. I was last to be seen by zoe and she was just amazing from the consultation to the fittings. She listened to me, I highly recommend her if your needing someone to put you at ease at a stressful time. Thank you zoe & team. ❤️