While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
London's Ultimate Wedding DJs Unrivalled Experience - Providing the music soundtrack to weddings for over fifteen years. Captivating Music - Meticulously compiled from the first song until the last, from your music brief and ideas. Exquisite Equipment - Contemporary and stylish top of the range, branded sound and lighting systems.
7 Bell Yard, WC2A 2JR, London, United Kingdom
3.6
3 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you so much Lotte for all your hard work in sorting our the most amazing DJ for our wedding at The Ned.
The tune selection with the sax player was spot on!
Also, your recommendation on the upgraded lighting and mirror booth and dance floor added the most amazing wow factor!!!
Would 100% recommend.
The DJ that The Wedding DJ Company supplied for our wedding at Claridge’s was amazing.
From the start, everything felt easy and organised. The DJ really listened to what we wanted and got the vibe straight away. The first dance mix was perfect and meant a lot to us.
Once the party started, the dance floor stayed full. He judged the room brilliantly and kept the energy up without being over the top. No cheesy moments — just great music and smooth mixing.
So many guests commented on how good the music was. It genuinely made the night.
We’d highly recommend The Wedding DJ Company if you want a proper party and a DJ who knows what they’re doing.
Reply from Wedding DJ Company
Thank you Jerry for your kind words. We always do our best to match the best available DJ to the music brief. The music is by far one of the most integral parts of a great party for sure!!
It saddens me to write this review, but I feel compelled to inform other brides of my experience with Wedding DJ Company (WDJC).
Please note: I asked to have a phone call with this company which was declined. I also enquired if the company would compensate us for the issue encountered which was also declined. Therefore, any response from the company to this review now is only an attempt to save public face and not an effort to meaningfully engage with us on the issue below.
We hired WDJC based on a recommendation from someone I trust. All was going well until the night before my wedding. I was received a text at 8:00pm about additional songs to play and logistics with the band. These items were previously covered and I had connected WDJC to the Band directly months ahead to coordinate. While these messages were not ideal so close to the event, they were fine and I responded promptly.
The real issue was what happened next. I received a text which was intended for the DJ, but was instead sent to me. A company representative referred to me as a bridezilla. This was disappointing treatment from WDJC and I was incredibly hurt by this message the night before my wedding.
The day after the wedding, the same individual contacted me about payment. This is when I asked for a call to discuss the incident above. The request for a call was declined and I was told that referring to customers as bridezillas is "common industry shorthand". I was then made to feel that I should not have been offended because the message was not meant for me. I find it hard to believe that a company that specialises in weddings could not see that it is an issue to call a paying customer a bridezilla, directly or indirectly.
When the topic of a discount was brought up to compensate us for this poor experience, we were met with no understanding and instead had the contract terms and conditions thrown in our face.
Ultimately, when couples invest a significant amount of money on milestone events, you expect companies to act with complete professionalism and care. Wedding DJ Company is not a company I can recommend based on my experience. If you are looking for a company who will cherish your business and treat you with empathy and respect, look elsewhere.
Reply from Wedding DJ Company
We’re sorry to read your feedback and that you feel this way.
To clarify, at no point were you referred to as a “bridezilla.” The communication referenced has been inaccurately characterised here as a direct label, which it was not.
The DJ service was delivered in full, the evening ran smoothly, and as reflected in the event images and feedback from the DJ on the night, the dance floor was packed throughout with you and your guests enjoying the party. No concerns were raised with us before, during, or immediately after the event.
In line with the agreed booking terms, the final balance had been due one month prior to the event date and was only requested following the wedding once it remained outstanding. The matter raised in your review was first brought to us at that stage. A request was then made for a reduction of the agreed balance, which we were not in a position to accommodate.
Having reviewed your feedback, we remain confident in the service delivered and our handling of the booking and the one star review given upon our refusal to waive the balance due.
We take all feedback seriously and have reflected on how we communicate, however we do not accept the characterisation of events as described.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
