wedoskin.ca Reviews 

699
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 663 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, very reasonable prices, and the impressive selection of high quality skincare products available on the website. Consumers also appreciate the responsive customer support team and the wonderful surprise of receiving generous free samples with their daily online orders. However, some reviewers were not happy with notable delivery delays and extended shipping times experienced during major promotional sales events throughout the year. A few other people also felt that customer service could improve its communication when resolving frustrating issues regarding missing items or incorrect product deliveries.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting a great variety of high quality skincare and... See more

Delivery service

Customers expressed great satisfaction with the delivery service, frequently highlighting fast shipping and... See more

Order

Customers consistently note positive experiences with order processes, highlighting quick delivery times and... See more

Price

Reviewers highlight positive aspects of price, noting that the costs are very reasonable and noticeably... See more

Customer service

Consumers find customer service to be positive, highlighting that the support team is excellent, quick to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time purchasing, and everything was very easy. Found all products, great prices and very quick delivery with tracking details from Calgary to Ontario! Free delivery plus a follow up email to... See more

Rated 5 out of 5 stars

I had problems earlier on with my deliveries and the team subsequently cancelled my order so I was not expecting any good service after that. I gave it another try this time and I’m pleased to say I g... See more

Rated 5 out of 5 stars

I’ve ordered from wedoskin previously and was very pleased with the delivery service and products. I had the same positive experience this time. No Issues. The Alumier sheer sunscreen is my go to sun... See more

Rated 5 out of 5 stars

When I wanted to add something new to my skin care routine, I immediately thought of Yonka Lotion that I used years ago. Then I went looking for a Canadian company and discovered wedoskin. It was less... See more


Company details

  1. Health and beauty shop
  2. also in
  3. Facial spa
  4. Skin care clinic

Written by the company

At wedoskin, we are proud to be Canadian-owned and operated, and one of the fastest-growing medical-grade skincare retailers in Canada. Our mission is to empower you to achieve radiant, healthy skin with a carefully curated selection of professional, clinic-trusted products. We carry an extensive range of medical-grade skincare brands including AlumierMD, Omnilux LED therapy, Colorescience sun protection, EltaMD skincare, BABOR luxury treatments, GM COLLIN advanced formulations, Yon-Ka Paris botanicals, Valmont anti-aging solutions, and many more. Each product is handpicked to deliver visible results, whether your focus is on anti-aging, acne care, sun protection, or restoring skin health. With Canada-wide shipping, seamless ordering, and a 100 day returns policy, wedoskin makes it easy to shop for premium skincare from the comfort of your home. Our dedication to quality and transparency ensures you receive only authentic products backed by science and trusted by professionals worldwide. From targeted serums and medical-grade sunscreens to luxurious moisturizers and advanced at-home devices, wedoskin is your trusted partner in self-care. Thousands of Canadians already rely on us as their go-to destination for results-driven skincare. Experience the wedoskin difference today — premium, medical-grade skincare delivered to your door, coast to coast.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

699 reviews

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Asks customers to review

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Replied to 48% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(699)

634 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I order every time wedoskin does sales…

I order every time wedoskin does sales because they are the best prices out there & often include free gift with purchase. I also love that you get cashback for future purchases. Shipping is also always quick!

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Great price for this product

Great price for this product. Shipping was insanely fast and efficient. I will absolutely be a returning customer now that I have found this place.

9 September 2026
Unprompted review
Rated 4 out of 5 stars

Great

WeDoSkin provides top-tier service! Delivery is always fast, they offer great sales, and customer service is excellent and quick to respond. The products are high quality, and every order has been a great experience Highly recommended.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Delivery time & products

This is my second time purchasing off Wedoskin. The first time I purchased, it took a little while for my products to arrive (about 2.5 weeks) however the products I ordered went out of stock. I was super stressed that I was scammed lol! But the support team was so kind and consistently reaching out and giving me updates.
This time my order arrived in less than a week! I was so shocked when I saw it on my doorstep!
Both times I have purchased AlumierMD products, and omg my skin feels incredible! I will forever buy my skin care products from Wedoskin ❤️

2 September 2026
Unprompted review
Rated 1 out of 5 stars

Awful

Awful! I’d give them a 0/5 if I could.
I recently placed an order with them. I never received a confirmation email. Mind you, The money immediately came out of my bank account. I reached out after 4 days to follow up. They couldn’t locate my order for 30 minutes. Finally they found it and told me it just hadn’t been shipped out yet. I expressed my frustration with this at the time. The next morning my order was cancelled. They tried blaming me and my “ attitude” regarding their slow shipping.
MEANWHILE, they were SOLD OUT and they had no idea. So my order was automatically cancelled.
I will never order from them again. They are awful to deal with. Also Highly suspicious!!!!!

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Great products 😃

My order only took a short time to arrive. It was easy to set up an account. The website is very user friendly and gives a detailed description of each product and what it can do for you. The Sensicalm cleanser and hydradew face cream I purchased are amazing products which work very well for me and make my skin feel clean and soft. I also like how customer service reached out right away to make sure that I am happy with my purchase. Well I definitely am very happy and will be continuing to buy them.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Service is always incredible

Service is always incredible! Shipping is fast every time I ordered! My last order was slightly delayed and they were extremely responsive and even game me a little gift in my order! Love ordering from here, customer service is top tier!

27 August 2026
Unprompted review
Rated 4 out of 5 stars

Great service

Great service. Regular communications were appreciated. The driver did not have the right address but the problem was corrected quickly and efficiently

22 August 2026
Unprompted review
Rated 5 out of 5 stars

First time using this website to shop…

First time using this website to shop for medical grade skincare conveniently from home. Fast shipping, arrived earlier than predicted. Best prices found anywhere. Great communication and service. Would be happy to shop here again.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Always impressed

To my disappointment, a product I have been using for years is being discontinued. I asked staff members at wedoskin for some alternative options. They went above and beyond, giving me several suggestions and then even responding with more options after a follow-up email from me. I am always so impressed with how responsive, knowledgable and just plain nice everyone is at Wedoskin. Thank you as always. Kellie

12 August 2026
Unprompted review

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