When I wanted to add something new to my skin care routine, I immediately thought of Yonka Lotion that I used years ago. Then I went looking for a Canadian company and discovered wedoskin. It was less... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
To my disappointment, a product I have been using for years is being discontinued. I asked staff members at wedoskin for some alternative options. They went above and beyond, giving me several suggest... See more
My experience with the product has been second to none. Shipping updates were given frequently and true. I haven't tried the product yet but I have read through all of the reading material and see t... See more
I’m very unhappy. I ordered a 60ml size of product and received a 15ml sample size. There is no live chat so I had to fill out a form, have no idea on response. My order # is 1315496 Wedoskin contact... See more
Company details
Written by the company
At wedoskin, we are proud to be Canadian-owned and operated, and one of the fastest-growing medical-grade skincare retailers in Canada. Our mission is to empower you to achieve radiant, healthy skin with a carefully curated selection of professional, clinic-trusted products. We carry an extensive range of medical-grade skincare brands including AlumierMD, Omnilux LED therapy, Colorescience sun protection, EltaMD skincare, BABOR luxury treatments, GM COLLIN advanced formulations, Yon-Ka Paris botanicals, Valmont anti-aging solutions, and many more. Each product is handpicked to deliver visible results, whether your focus is on anti-aging, acne care, sun protection, or restoring skin health. With Canada-wide shipping, seamless ordering, and a 100 day returns policy, wedoskin makes it easy to shop for premium skincare from the comfort of your home. Our dedication to quality and transparency ensures you receive only authentic products backed by science and trusted by professionals worldwide. From targeted serums and medical-grade sunscreens to luxurious moisturizers and advanced at-home devices, wedoskin is your trusted partner in self-care. Thousands of Canadians already rely on us as their go-to destination for results-driven skincare. Experience the wedoskin difference today — premium, medical-grade skincare delivered to your door, coast to coast.
Contact info
628 12 Avenue SW, T2R 0H6, CALGARY, Canada
- 6043306364
- help@wedoskin.ca
- wedoskin.ca
4.5
Excellent
618 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 62% of negative reviews
Typically replies within 1 week
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Don't recommend
Don't recommend
Slow to ship and respond, and they refused to correct for an error they made.
13 April 2026
Great company with great products
Wedoskin has the best selection of medical grade products . I received my product promptly with excellent communication from the company. They even reached out to make sure that I had received my product as they were informed it had been delivered . Not to mention they do have great sales and promotions. They will definitely be my go to for all things skincare :)
1 May 2026
Unprompted review
High Quality Product
Amazing product, so high quality. Efficient, professional and friendly communication.
19 April 2026
Unprompted review
poor customer service
poor customer service. I reached out twice immediately after my order was placed and did not hear back.
8 April 2026
Reply from wedoskin.ca
We’re sorry to hear about your experience. We’ve checked our records and don’t see any messages from you, but we take customer support very seriously and pride ourselves on being responsive and helpful.
According to our system, your order was successfully delivered. If there’s anything you still need help with, we’d be more than happy to assist—please feel free to reach out again so we can make this right.
Easy to shop website with great prices…
Easy to shop website with great prices and free shipping! My order was processed very quickly and I had it within a few days! Thanks so much. I will shop with you again!
9 April 2026
The price was right- $50 discount
The price was right- $50 discount
Quick delivery as well
The product is excellent- works well
26 April 2026
Unprompted review
Had to hunt for my items on-line and Wedoskin had them all!
Wedoskin had the items I wanted in stock at a competitve price, on-line ordering was quick and efficient, and delivery was fast. I received personalized service from the team when one item had to be back-ordered because I purchased multiple quantities. Outstanding customer service experience!
20 April 2026
Unprompted review
The delivery took almost a month for 2…
The delivery took almost a month for 2 little products and they came separately. I could find it elsewhere same price and it would have come sooner
9 April 2026
Reply from wedoskin.ca
Adriana,
Thanks for your feedback. The items in your order were marked as backordered at the time of purchase, which can affect delivery timing.
That said, your order was delivered within the stated shipping timeframe (SLA) provided at checkout. To minimize delays, we also split the shipment and covered the additional cost on our end so you could receive items as soon as they became available.
We understand waiting can be frustrating, but we aim to be transparent about timelines so customers can choose the shipping option that best suits their needs. We recommend you chose express shipping if you require product within the next few days.
Great packaging and timing and the…
Great packaging and timing and the products are great
6 April 2026
Great product
7 April 2026
Great Service
Great Service! Quick delivery and great communication. I will be using them again.
7 April 2026
2 wks delivery is not good in this day…
2 wks delivery is not good in this day and age.
13 April 2026
Really happy with my experience
Really happy with my experience! The customer service was great—super friendly and quick to respond. My order arrives and everything was nicely packaged.
23 April 2026
Unprompted review
Worst shipping experience I’ve ever…
Worst shipping experience I’ve ever had! It took 18 days for my order to arrive in Montreal. While I understand there may have been delays due to the Easter promotion, this still feels excessive. On top of that, I didn’t receive the assorted sample as promised, even though my order exceeded 250$. Overall, I’m very disappointed with my first experience ordering from this company.
23 April 2026
Unprompted review
Reply from wedoskin.ca
Hi there,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
We’d absolutely like to help make this right, but since this review is anonymous, we don’t have a way to locate your order. Please reach out to our support team with your order number so we can look into the missing sample and assist you directly.
Regarding shipping, delivery times can vary depending on the items ordered and their availability with our suppliers. In some cases, products may be on backorder, which can extend fulfillment timelines.
We understand the frustration and are here to help—please get in touch so we can resolve this for you.
The LED mask is perfect and I was able…
The LED mask is perfect and I was able to get it at a more affordable price too!
17 April 2026
Unprompted review
I had such a great experience ordering…
I had such a great experience ordering the AlumierMD bright and shine solution. From start to finish, everything was seamless. The delivery was incredibly fast, which was a pleasant surprise, and they kept me updated every step of the way- from the moment I placed my order right through to when it arrived at my door. What really stood out was the added value. I received a free sample with my parcel which was such a thoughtful touch and getting 10% off coupon in my first order mage the experience even better. It’s rare to find a company that is this honest, efficient and customer-focused. Highly recommended-amazing service and a product experience that truly goes above and beyond
21 April 2026
Unprompted review
Great site for skin care!
This is my second time buying from here. First was for something I couldn’t find in my area and got a great welcome discount. This time I got face cream I wanted that also had a good discount. Shipping is fast, high quality items and great pricing. Will continue to use this site!!
22 April 2026
Unprompted review
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