WeFix London Reviews 208

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and expertise, often highlighting their ability to explain issues clearly and provide helpful advice. The service is frequently described as excellent, with many people appreciating the efficiency, prompt response times, and high quality of work. Consumers also note the reliability and the stress-free experience provided by the company. However, some customers were dissatisfied with the pricing, mentioning unexpectedly high hourly rates, additional fees, or feeling that the cost was excessive for the work performed. A few other people also felt that the initial quotes were unclear or that they were charged for services that were not fully resolved.

What people talk about most

Service

Customers had positive experiences with service, often praising the quick and efficient work of the... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Price

Reviewers highlight ambiguous aspects of price, with some finding costs reasonable, while others express... See more

Response time

Users describe positive interactions with response times. Many customers praise the prompt and quick replies... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently praise the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great job by Sam today! Swapped in a new dishwasher, swapped in a new tap, and very helpfully was able to address low pressure issues and quickly & locally source additional parts to improve that. Als... See more

Company replied

Rated 5 out of 5 stars

Toilet not flushing done what I could do then realised I need help contacted a few plumbers charging me so much before they even looked then I was recommended Wefix London there’s lots of we fix s... See more

Company replied

Rated 5 out of 5 stars

Two appointments needed. The first was at a weekend and short notice. Very simple straight forward. Fault quickly identified. Front door hinges needed replacement. Before first appointme... See more

Company replied

Rated 5 out of 5 stars

James came out and did both gas and electric work that was required for my vulnerable relative. James was fantastic, brilliant with my relative and brilliant with his trades. Great job done. Used Wefi... See more

Company replied


Company details

  1. #58 of 99 best companies in Plumber
  2. #12 of 21 best companies in Carpenter
  3. #8 of 23 best companies in Drainage Service
  4. #19 of 38 best companies in Electrician
  5. #42 of 61 best companies in Gas engineer
  6. #8 of 25 best companies in Roofing service

Written by the company

WeFix London is your trusted partner for comprehensive home and commercial repair services. Specializing in all trades, we offer expert solutions in plumbing, heating, electrical work, carpentry, roofing, and drainage. Our skilled team of professionals is committed to delivering high-quality workmanship and exceptional customer service for every project, big or small. Whether you need a leaky toilet fixed, a new heating system installed, or roofing repairs, we handle it all with efficiency and care. At WeFix London, we prioritize your satisfaction and strive to exceed your expectations with every service. Trust us to keep your property safe, functional, and in top condition!


Contact info

4.8

Excellent

TrustScore 5 out of 5

208 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

He was very helpful and efficient

He was very helpful and efficient. Fast service. I really recommend him!

19 April 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Serena,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Mark Lavender did an excellent job

Mark Lavender did an excellent job, fast, professional and courteous.

18 April 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Simon,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Excellent

Rob arrived quickly and was knowledgeable and helpful. He found and solved the problem efficiently, explained the problems to us as he went along and left everything tidy. Highly recommended.

13 April 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Donna,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

The service was exceptional

The service was exceptional. I reported an issue via live chat and Sam the engineer was dispatched within the hour to attend and resolve it. The process was seamless and hassle-free.

17 April 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

We called Wefix after receiving a very…

We called Wefix after receiving a very high water bill. Mark turned up within the hour, checked the meter for leaks and fixed a leaky cistern. A very stress free experience, very friendly , and a reasonable price. We would definitely use Wefix again. Thanks

17 April 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Chris was excellent!

Chris was excellent, really professional helpful and completed several tasks in a short space of time. Went above and beyond to make sure I was happy with the result and provided a great service overall. Whole experience with wefix was really seamless and easy and they made the whole process so simple! Highly recommend

16 April 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Sonam,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Excellent service

Great job by Sam today! Swapped in a new dishwasher, swapped in a new tap, and very helpfully was able to address low pressure issues and quickly & locally source additional parts to improve that. Also was able to put together a proposal for further hard water solutions and preventative works that we’ll be following up on. All around excellent job!

16 April 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Alan,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Thanks, Sam Bromley!

Sam Bromley fixed us up a treat. Cleared, and fixed the crack in the pipe while also helping to identify exactly which drain leads were - really useful. Professional, polite and on time.

Thanks, Sam!

16 April 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Angus,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Helpful

Helpful, constructive, polite.

16 April 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Lauren,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Thank you WEFIX

Thank you WEFIX - Ben S. came yesterday to fix a drainpipe and drain problem we had at our property. He was professional, hardworking, polite and friendly and did an excellent job. Highly recommend!

14 April 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Marilyn,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Great service

Great service from Ben, Josh, Mark, and Sam. Came right away, within 30 minutes, of the call regarding the emergency leak on the roof, and then came the next few days to sort out the problem.

14 April 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Marc,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Arrived on time

Arrived on time, very professional and hard working man, explain things properly

14 April 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Rita,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Super service

Super service, rob clearly explained and solved issue with all clear options. Extreme fast!

13 April 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Selim,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Excellent service and workmanship

Excellent service and workmanship. Alex was very friendly, polite and did a great job. Thank you.

30 March 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Toilet Sorted

Toilet not flushing done what I could do then realised I need help contacted a few plumbers charging me so much before they even looked then I was recommended Wefix London there’s lots of we fix so check it first .
Great on the phone explaining everything sent someone in 30 mins told me what’s was wrong got the part and sorted within hour all working now paid by card all done and sorted .
Rob Griffith well done made me feel comfortable and I did not feel like I was going to be ripped off.
Will use again.
Thanks Ron G and wefix

9 April 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Mark,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Sam Bromley

Sam Bromley came and fixed a very awkward job for us in my new flat. It is now immaculate and working perfectly. Very efficient and nice guy.

10 April 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Beth,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Another outstanding project completed…

Another outstanding project completed by WeFix! Previously we’ve had excellent experiences with WeFix on an extensive gas boiler and radiator project (Google reviewed) as well as a smaller roof repair. This time we had the pleasure of working with expert electrician Andy on the installation of an induction hob. It was a very difficult job requiring a new line to be run from ground level to second floor. Andy explained everything thoroughly and was meticulous in his work. We had to open the wall in two places (which no home owner wants to do!) and it was thanks to his skill that it wasn’t more. We give Andy and WeFix our highest rating! Everyone we’ve dealt with there has been honest, experienced, hard-working, professional and personable. Extra points for the phenomenal WeFix online chat where you can quickly and easily arrange an appointment. These guys are the best!!

10 April 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Susan,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Chris was professional and very…

Chris was professional and very knowledgeable. High quality work conducted. Thanks!

11 April 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Dr TST,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Very nice work man

Very nice work man. Explained what would need to do. Carried out work then explained again want done.
Clean tidy and very respectful of my home.

11 April 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Deborah,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Professional, Clean and fast response

Very happy with the quick response, excellent expertise, and genuinely friendly service. They even brought protective shoe covers to keep the floors clean, which was a nice touch.

Chris worked very neatly and left everything spotless after finishing. While it may be a bit more expensive, it was absolutely worth it, especially after several other companies had been unable to provide a solution.

10 April 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Romario,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

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