WeFix London Reviews 208

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and expertise, often highlighting their ability to explain issues clearly and provide helpful advice. The service is frequently described as excellent, with many people appreciating the efficiency, prompt response times, and high quality of work. Consumers also note the reliability and the stress-free experience provided by the company. However, some customers were dissatisfied with the pricing, mentioning unexpectedly high hourly rates, additional fees, or feeling that the cost was excessive for the work performed. A few other people also felt that the initial quotes were unclear or that they were charged for services that were not fully resolved.

What people talk about most

Service

Customers had positive experiences with service, often praising the quick and efficient work of the... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Price

Reviewers highlight ambiguous aspects of price, with some finding costs reasonable, while others express... See more

Response time

Users describe positive interactions with response times. Many customers praise the prompt and quick replies... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently praise the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great job by Sam today! Swapped in a new dishwasher, swapped in a new tap, and very helpfully was able to address low pressure issues and quickly & locally source additional parts to improve that. Als... See more

Company replied

Rated 5 out of 5 stars

Toilet not flushing done what I could do then realised I need help contacted a few plumbers charging me so much before they even looked then I was recommended Wefix London there’s lots of we fix s... See more

Company replied

Rated 5 out of 5 stars

Two appointments needed. The first was at a weekend and short notice. Very simple straight forward. Fault quickly identified. Front door hinges needed replacement. Before first appointme... See more

Company replied

Rated 5 out of 5 stars

James came out and did both gas and electric work that was required for my vulnerable relative. James was fantastic, brilliant with my relative and brilliant with his trades. Great job done. Used Wefi... See more

Company replied


Company details

  1. #58 of 99 best companies in Plumber
  2. #12 of 21 best companies in Carpenter
  3. #8 of 23 best companies in Drainage Service
  4. #19 of 38 best companies in Electrician
  5. #42 of 61 best companies in Gas engineer
  6. #8 of 25 best companies in Roofing service

Written by the company

WeFix London is your trusted partner for comprehensive home and commercial repair services. Specializing in all trades, we offer expert solutions in plumbing, heating, electrical work, carpentry, roofing, and drainage. Our skilled team of professionals is committed to delivering high-quality workmanship and exceptional customer service for every project, big or small. Whether you need a leaky toilet fixed, a new heating system installed, or roofing repairs, we handle it all with efficiency and care. At WeFix London, we prioritize your satisfaction and strive to exceed your expectations with every service. Trust us to keep your property safe, functional, and in top condition!


Contact info

4.8

Excellent

TrustScore 5 out of 5

208 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing craftsmanship

Amazing craftsmanship, would definitely be using again !

26 February 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Great experience as always!

23 February 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Faye,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Wefix is excellent

Wefix is excellent! They were very quick and easy to communicate with. Stev was absolutely fantastic and ensured everything was thoroughly checked!

23 February 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Hasan,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Ben was not only quick to find the…

Ben was not only quick to find the issue but also quick in fixing it. Very easy experience.

21 February 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Troy,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Tony was amazing

Tony was amazing, he knows so much about our problem and was able to solve it right away. He was expert in fixing our issue and was really reliable. I’d recommend him to others.

20 February 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Nasim,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Ben amazing cleared this blockage like…

Ben amazing cleared this blockage like a champ and I can take a dump now without the toilet water kissing my bum

19 February 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

What a service !

What a service !! We have hot water again. Thank you Wefix London for your swift response and tidy work.
Wouldn’t hesitate to recommend your services to friends and family.
Tony was a smashing guy prompt and efficient.

16 February 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Daniel,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Steve revamped my bathroom

Steve revamped my bathroom and did an outstanding job. Very thorough and particular attention to detail. Always willing to offer advice and options for me too. Overall, really pleased with the outcome and will continue to use WeFix London.

18 February 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Ian,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Glad we chose WeFix

Competent, pleasant, thorough, trustworthy and explained everything clearly. Would definitely recommend.

18 February 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Kate,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

I came across from Pimlico and it is…

I came across from Pimlico and it is fair to say WeFix is even better than in the heyday of Pimlico under family ownership. Great service. Tony F took his time and spent 90mins on a proper boiler service (British Gas just do inspections and plod in their flue gas tester). I came across from Pimlico and it is fair to say WeFix is even better than in the heyday of Pimlico under family ownership. Prices not so high when you look at charges from other independents. And quality is better.

18 February 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

So impressed by the ease of using WeFix…

So impressed by the ease of using WeFix London. The team are so friendly and skilled, we have recommended to all neighbours! Thank you again.

10 February 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Connie,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Great

Great! Thank you!

17 February 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Kate,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Fixed all of my issues in 1 go!

Sam B. came over and did a fantastic job, he helped me solve 3 issues I had in one go and was able to explain to me what he was doing so that I could understand. He was very friendly and approachable, overall I’m very pleased with the service!

17 February 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Danielle,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Was left without power in my kitchen…

Was left without power in my kitchen which with a family, isn’t ideal. Found WeFix to be very responsive, caring and service very good. Chris who came was really thorough, fixed the problem and gave good advice to fix it for good. Impressed with the service on a weekend - top guy

15 February 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Paul,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Engineer Callum completed an excellent…

Engineer Callum completed an excellent and fast job. He was respectful of property, clean and tidy

12 February 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Ed,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Callum was FANTASTIC

Callum was FANTASTIC! Super transparent and walked me thru exactly what was needed to complete my works!
A really refreshing change!
If I could give Callum 50 stars I would!

12 February 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Sophie,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Excellent service Chris!

Excellent, cheerful and, above all, professional service. Chris was a delight.

10 February 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Stephen,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Expert services provided with great care and attention.

Alex from We Fix London came within an hour of my calling for a quote to fit a safety rail at the top of our loft entry. He was professional, knowledgeable and very courteous, talking through different options for how the rail should be fitted and I was able to choose the option that was best for me. He worked with great care, consulting me as needed so I was completely assured and confident in his work. I would recommend and use his services again. Many thanks!

10 February 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Excellent job!

Sam did an excellent job. He explained everything with the repairs to my kitchen tap. He put a new one in. He was friendly and left everything clean and tidy. Thanks for being clear and explaining everything.

I think that you pay for what you get. Although a bit expensive it was a fantastic job! I have had other trades people that have taken too long to fix things or have had to come back again. Would highly recommend. Thank you so much. Ele 😊

10 February 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear EC,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Fast response to call for help and …

Fast response to call for help and very professional and pro active plumber made a good repair within an hour of us calling

2 February 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Simon,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

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