The nutrition resources and guidance from counselors are invaluable. They made it easy to get my meds and their responsiveness is timely. The app has changed from what I was use to and I find it m... See more
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Review summary
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I like still having in-person meeting close to home. I wish WW would be fix the app inconsistencies. Sleep tracking data from my fitbit still does not transfer accurately to the WW app sleep data. Act... See more
Company replied
In all fairness, the team has been excellent! I have just become more familiar with the software and communicating with all of you. I am not super savvy with my computer. I'm happy to say I'm getting... See more
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Company details
Powered by science. Proven by people.
Written by the company
- Weight Watchers is the #1 doctor-recommended weight-loss program.*
- Since 1963, we've empowered millions of members to lose weight^—and we know what works. That’s why we have everything you need to build lasting habits for better health. As the global leader in science-backed weight management, we offer holistic, personalized support to help members reach and sustain their goals. Our proven approach combines expert guidance, compassionate Coaching, sustainable nutrition, a community who gets it, and access to weight-loss medication.** So whether you’re tracking macros, taking a GLP-1, or navigating any life stage from postpartum to perimenopause, you belong at Weight Watchers.
- *Based on a 2023 survey by Cerner Enviza of 500 doctors who recommend weight loss programs to patients.
- ^Based on total WeightWatchers program sign-ups since 2001.
- **Medications require eligibility and prescription. All medical services are provided through our affiliated medical group, WeightWatchers Clinic
Contact info
United States
- weightwatchers.com
4.0
Great
3K reviews
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It was frustrating at the start but…
It was frustrating at the start but since then everything has been great. Very responsive.
15 May 2026
Reply from Weight Watchers
We're glad things improved and appreciate your positive feedback. Your responsiveness is important to us.
I’m just trying to get use to the app…
I’m just trying to get use to the app and how to use, my second week I didn’t lose anything stayed the same
15 May 2026
Reply from Weight Watchers
We appreciate your feedback as you learn the app. We understand that progress can fluctuate.
The nutrition resources, workouts and guidance…
The nutrition resources and guidance from counselors are invaluable. They made it easy to get my meds and their responsiveness is timely.
The app has changed from what I was use to and I find it more difficult to log food, and delete/update items when I need to, so I just gave up on that part.
The fitness options help me stay on track and challenge me to push myself.
I'm seeing results from my efforts which makes me happy and eager to continue this journey!
15 May 2026
Unprompted review
Reply from Weight Watchers
We're so glad to hear our nutrition resources and counselors have been invaluable and that you're seeing results! We appreciate your feedback regarding the app's food logging, and we're always working to improve the user experience. Thank you for sharing your positive experience with us.
Dislike monthly fee that I cannot stop…
Dislike monthly fee that I cannot stop since I apparently agreed to a one year contract which I did not realize.
15 May 2026
Reply from Weight Watchers
We are sorry for the frustration caused by your membership terms. When you enrolled, you accepted a long-term commitment plan to secure a reduced monthly rate; according to our terms and conditions, these memberships can only be ended once the agreed-upon period is over. We disclose our pricing and commitment details during sign-up for full transparency. To remain fair to all members, we must uphold these policies and apologize for any inconvenience.
THREE MONTHS LATER STILL TRYING TO…
THREE MONTHS LATER STILL TRYING TO CANCEL SUBSCRIPTION
15 May 2026
Unprompted review
Reply from Weight Watchers
We appreciate your feedback and regret that your experience has not been optimal. We'll look into how to improve our services.
Reply from Weight Watchers
We're happy to hear that your experience was fast and easy. Thank you for your positive feedback; we appreciate it.
It is the best weight loss App I have…
It is the best weight loss App I have ever used! I love how simple it is and how helpful too, as it really keeps me on track.
14 May 2026
Reply from Weight Watchers
We're so glad to hear our app is the best you've used for weight loss! It's wonderful that it keeps you on track.
Dietitian issues
Mostly good but did have a bad experience with the dietitian. First appt was cancelled because they weren't feeling good (no issues with that). Rescheduled and they never showed up (lots of issues with that). Disappointed that they don't respect my time when they threaten to charge $99 if I miss or am more than 7 minutes late to an appointment. I am otherwise satisfied with the service so far.
14 May 2026
Reply from Weight Watchers
Thank you for sharing your feedback. We are concerned to hear about your experience with the dietitian's missed appointment, especially given our policy. We are addressing this internally to prevent future occurrences.
The advice and guidance and support of…
The advice and guidance and support of the clinic advisors has been very helpful. I’ve been successfully using the weight watchers diets and have lost significant weight.
7 May 2026
Reply from Weight Watchers
We're so glad to hear that our advisors' support has been very helpful! It's wonderful that you've successfully lost significant weight. Thank you for your feedback!
So far everything is great
So far everything is great. My team is pleasant and attentive.
14 May 2026
Reply from Weight Watchers
We're glad to hear everything is great and our team is pleasant and attentive.
Reply from Weight Watchers
Thank you so much! Your feedback are truly appreciated!
Reply from Weight Watchers
We're glad logging weight and ordering is easy!
Frustrating refill experience switching…
Frustrating refill experience switching to CenterWell. I don’t have any pills right now while I wait for my new Rx. I have no visibility!
7 May 2026
Reply from Weight Watchers
We understand your frustration with the refill process. We're actively working to improve our systems for a smoother transition.
Team is so helpful in my journey- quick…
Team is so helpful in my journey- quick to answer questions and offer support!
14 May 2026
Reply from Weight Watchers
We're so glad our team is helpful on your journey, answering questions and offering support. Thank you for your feedback.
Reply from Weight Watchers
We're happy to hear you find our app easier to use now. We appreciate your feedback!
Response time is rather slow
Response time is rather slow. It also took a very long time to get my medication started.
14 May 2026
Reply from Weight Watchers
We apologize for the slow response and delay in medication. We are addressing these concerns.
Doesn’t seem effective
App highly inaccurate and fair amount of considerations not factored into tailoring solutions. It’s more of a one size fits most solution, which is not conducive to success, for me anyway.
14 May 2026
Reply from Weight Watchers
Thank you for your feedback. We understand your concerns about the app's accuracy and the tailored solutions. We are always working to improve.
Reply from Weight Watchers
We appreciate your feedback. Please feel free to contact your assigned Care team for additional support!
The support I have on the Med Plus…
The support I have on the Med Plus program is wonderful. My communication with a care team is excellent. I don't feel like I'm doing this alone.
7 May 2026
Reply from Weight Watchers
We're so happy to hear you feel supported on the Med Plus program! It's wonderful to know our care team makes you feel less alone.
I have to sign into 2 different apps /…
I have to sign into 2 different apps / sign in every time I get a message, the weight doesn't share over the two and the reminder I got was from the pharmacy not WW. All and all could be a better less confusing experience.
13 May 2026
Reply from Weight Watchers
We appreciate you sharing your experience. We understand your frustration with the app sign-in process and the weight tracking. We are always working to improve our services.
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