Welbeing Reviews 137

The lifeline unit arrived promptly and was easy to install. The staff were helpful on the phone and checked it was working smoothly.
However we were referred for a 24 hour response keysafe installation which happened 4 days later and the engineer was rude and unhelpful and would only give 30 minutes notice “as he was busy and had a full schedule “

Very easy to buy and set up. I hope that I will not need to use it!

Very helpful and knowledgeable with all the queries I have put to the sales office

Installation complete and demonstration really nicely explained. Thanks to Aaron for all his kind words if support as well as his friendly manner and excellent work.

Thanks to Aaron and the Welbeing team for setting up my mother's emergency line. Aaron was courteous and professional with a friendly and humorous manner, he explained the system and was able to answer my questions. Thanks Aaron.

I had a system installed for my Mother today following a referral from St Richards Hospital. I was very impressed with the speed of the installation from the referral. The engineer who arranged to meet me was Aaron Marshall, he was very professional and punctual. He worked his obviously busy schedule around my own time commitments. Installation went smoothly, everything was explained well and the actual system installed seemed perfect. They provided a bracelet which detects falls and has a built-in call button. Several tests were done where I actually spoke with the operators which gave me reassurance that my Mother would be safe at home after leaving the hospital. They also installed a fire alarm which is linked up to the system. Thanks to Aaron and the team for the peace of mind.

Aaron,
Aaron was extremely efficient and was obviously very good at his job not only the installing but also full explanation of procedure etc.He was also very pleasant and polite throughout, in all, a pleasure to meet.

Great service from Aaron the engineer who came out to install call box and fit fire alarms in the house for my Grandad, he gave a great service with detailed descriptions of everything I needed to know and overall was a great help. Highly recommended

Very pleased. Aaron has done a very good job

Had a lovely man called arron come and fit a alarm for my wife very friendly and funny made me and her both feel at ease answered all questions we had. If I could give more than five stars to him I would.

To whom it may concern, Aaron Marshall The engineer came to service my broken equipment which due to him being highly skilled he quickly established it was a phone line fault from sky which he called and arranged for it to be fixed. he then came back again to test the equipment and while here plugged in my new phones and fixed my internet. Thanking you for his success which has restored my faith and helped me make the decision to stay with your company.

In conclusion this gentleman is a credit to your company!
Thank you.

Aaron fitted a key safe careline and smoke detector for us today. He was efficient, professional and extremely personable.
He left the space tidier than he found it, by tidying away all my broadband and phone trailing wires. He explained everything so clearly, I can only highly recommend him and his company.

Aaron was considerably more effective than his predecessors.

What with having 1 of my bad days! Jim rung to install my lifeline and as soon as he arrived cheered me up no end. What a professional! Explained everything very clearly and did a really good job..Recommended to my neighbour straight away! Thank You Jimx

AARON CAME ROUND ON 8TH APRIL AND INSTALLED PENDANTS AND SMOKE DETECTORS AT MY PARENTS. HE'S A VERY LOVELY MAN HE WAS VERY KIND TO MY MOTHER. HE CAME 10 MINUTES EARLIER THAN THE APPOINTMENT TIME WHICH WAS MUCH APPRECIATED AS WE WERE GOING STRAIGHT TO THE HOSPITAL TO VISIT MY DAD AFTERWARDS. IT WAS INSTALLED VERY QUICKLY WITHIN FIVE DAYS AND THAT INCLUDED THE WEEKEND. IT WAS VERY MUCH APPRECIATED AS IT MEANT MY DAD COULD COME HOME FROM HOSPITAL AND I COULD RELAX KNOWING MY PARENTS WERE SAFE AT HOME. HELP WAS THERE AT THE PUSH OF A BUTTON.
MICHELLE

I was surprised and delighted at how quick and easy the installation was and what a pleasant young man dealt with it with minimum inconvenience to ourselves. Thank you Aaron.

Mr. Aaron Marshall was very efficient and pleasant. The work was completed quickly and cleanly and was very satisfactory. Thank you Aaron.
Norman & Shirley Tate, Flat 14, The Hamlet. Bognor Regis.

Aaron ,the engineer came today and checked the fire alarms and replaced faulty alarms .very professional and very helpful, many thanks to Aaron for his great support and work .

Very positive experience. Jim, who set up my parents lifeline, was caring, friendly, professional and fitted the unit quickly and efficiently. He explained clearly how to use the equipment. Thank you Jim!

Aaron, our engineer was possibly the most courteous man I’ve met, he was professional, his communication was 1st class and nothing was too much trouble, I will certainly be recommending welbeing to all my friends, and hope Aaron is their installer.