Ad leads you believe you get a hardback book to begin with but after inputing all your info you see it's a paperback. Then you go to pay and you can now pay extra if you want the hardback book, plus m... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
With this experience I believe the hardcover option should have offered first. I did not like the extra offers, I think it was a bit overwhelming. Everything else was great.
Company replied
All the extra items they want you to buy after you have made your choice is a bit redundant. The one exception was the baby planners. Otherwise, it was frustrating not to be able to go straight to my... See more
Company replied
Too many add ons prompts at the end in order to get to finalize the purchase. Charges keep popping up one at a time instead of all together at the end so you can clarify what it is you real... See more
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Company details
About Welcome Baby
Written by the company
The first personalized baby book for your memories & milestones.
One-of-a-kind book.
What makes it unique?- Personalized with your baby’s name, your names on the cover, and a custom dedication page
- Beautiful colors, illustrations, and space for pictures to capture what matters most
- Journaling pages to record memories, milestones, and everyday moments
- Growth and development trackers tailored to your baby’s age and stage
- Engaging activities, games, and bonding tips to strengthen the parent-baby connection
- Practical parenting guidance personalized to your family’s needs
Contact info
United States
- hello@welcome.baby
- welcome.baby
4.0
Great
480 reviews
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Reply from Welcome Baby
Dear pochispurple,
We are glad you found our great question and instructions helpful! Welcome Baby is actively working on improvements to prevent any scam, chargeback, legal, or injury issues. Please email help@welcome.baby with your account email and, if possible, the order number for support.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear KATHERINE,
We are glad you found our process easy to complete! Welcome Baby is actively working on improvements to keep our platform safe from any scam, chargeback, or legal injury. Should you ever need assistance, please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
A great book for a new time first baby.
24 March 2026
Reply from Welcome Baby
Dear nancyclarkharris,
We are thrilled it is a great book for a first baby! We are actively working on improvements to ensure safety from injury, legal, scam, or chargeback issues. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Easy to follow instructions
Easy to follow instructions. Too many optional and gifts however
23 March 2026
Reply from Welcome Baby
Dear kevin,
Glad the instructions were easy, but we note your concern about having too many optional gifts. Welcome Baby is actively working on improvements to simplify this and prevent any scam, chargeback, legal, or injury concerns. Please email help@welcome.baby with your account email and order number if possible.
Sincerely,
Welcome Baby Team
Easy to create
23 March 2026
Reply from Welcome Baby
Dear deezigns,
We are glad you found it easy to create! To prevent any future scam, chargeback, legal, or injury issues, Welcome Baby is actively working on improvements. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
I am confused as I didn’t want an e book
23 March 2026
Reply from Welcome Baby
Dear Maddie,
We understand your confusion about receiving an e-book. We are actively working on improvements to ensure our offerings are much clearer. Please email help@welcome.baby and include your account email and, if possible, the order number so we can help.
Sincerely,
Welcome Baby Team
Lovely website
Lovely website, simple to get through. Can’t wait for my kids to receive it!
22 March 2026
Reply from Welcome Baby
Dear Gabriele Jerousek,
Glad our website was simple to get through! We are actively working on improvements to prevent any scam, chargeback, legal, or injury issues. If you need anything before your kids receive it, email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
Very smooth
22 March 2026
Unprompted review
Reply from Welcome Baby
Dear Chiqui,
We are so glad your Welcome Baby experience went incredibly smooth. We are actively working on improvements to ensure our service is completely safe from any injury, scam, legal, or chargeback issues. If you ever need support, please email help@welcome.baby and include your account email and the order number.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Zelda Fourie,
We are thrilled it was easy to order wonderful contents for your special gift! Welcome Baby is actively working on improvements to protect our customers and prevent scam, injury, chargeback, and legal issues. For any future assistance, please email help@welcome.baby and include your account email and order number.
Sincerely,
Welcome Baby Team
it depends how the service will be
19 March 2026
Reply from Welcome Baby
Dear sylvie.ratte,
We understand your satisfaction depends on how our service will be. Welcome Baby is actively working on improvements to prevent any scam, chargeback, injury, or legal issues. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
The book should automatically be a hard…
The book should automatically be a hard cover, not an $20.00 upgrade.
17 March 2026
Reply from Welcome Baby
Dear Joan Pirner,
We hear that the book should automatically be a hard cover and are actively working on improvements. To help Welcome Baby prevent scam, chargeback, legal, or injury risks, please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear delgadillofamily,
We are glad you loved picking the items to log in your book! Welcome Baby is actively working on improvements. To help us prevent any scam, injury, legal, or chargeback issues, please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Well I just got started
Well I just got started. So I haven't really had any experience. But it sounds awesome. So I'll update me review later after getting started. Thanks
17 March 2026
Reply from Welcome Baby
Dear momsonsw,
Glad Welcome Baby sounds awesome and you will update your review later! We're actively working on improvements to prevent scam, legal, and chargeback risks from causing injury. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
The thought that went through to put…
The thought that went through to put this together was well thought out, I think it’s beautiful.
13 March 2026
Reply from Welcome Baby
Dear clara,
We are so glad you find Welcome Baby products well thought out and beautiful. We're actively working on improvements to ensure safety and prevent any scam, chargeback, legal, or injury concerns. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear crich,
Getting too many offers is frustrating, but rest assured it is no scam. To prevent any chargeback, legal, or injury concerns, Welcome Baby is actively working on improvements. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Easy for granny in 70's to do.
12 March 2026
Reply from Welcome Baby
Dear diannatodd,
We're glad Welcome Baby was easy for a granny in her 70s! We are actively working on improvements to keep our site safe from chargeback, legal, injury, and scam risks. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Loved the options given for the…
Loved the options given for the content. Did not like all the add on offers after this was completed
11 March 2026
Reply from Welcome Baby
Dear jandoo,
Glad you loved the content options! We hear your feedback about the add on offers and are actively working on improvements. For help with this, or any scam, chargeback, legal, or injury issues, please email help@welcome.baby with your account email and order number if possible.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear jamiernewell,
We’re thrilled your experience was quick and easy! We are constantly working on improvements to ensure the best service. If you ever need assistance, please email help@welcome.baby with your account email and order number so we can support you.
Sincerely,
Welcome Baby Team
I just wanted to order this book to…
I just wanted to order this book to give to my new granddaughter when she is grown up.
7 March 2026
Reply from Welcome Baby
Dear Laura D. Lawhon,
We are honored to be part of such a special gift for your granddaughter! We strive to keep improving our products for you. If you ever need assistance, please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
This wonderful baby girl is coming on…
This wonderful baby girl is coming on her Mom's birthday and also I just lost my beautiful daughter @ 46 years to cancer.This book is the greatest gift I can give to my precious Emersyn Grace.I am one proud Nana
4 March 2026
Reply from Welcome Baby
Dear Donna W.Loving,
We are deeply honored to help a proud Nana welcome precious Emersyn Grace. We're actively working on improvements to ensure the best experience. Please email help@welcome.baby with your account email and order number if you need assistance.
Sincerely,
Welcome Baby Team
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