Liked the topics for new parents and that the book is personalized for the baby and parents. My suggestion for someone purchasing this as a gift to the baby and parents. Not to make them pay for a sub... See more
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Review summary
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I almost closed out the order because of all the ads for additional offers. I like things up front & to the point. If you had theses ads up front I may have purchased additional items. I also didn’t l... See more
Company replied
Could use some clarification as to whether or not you still have to pay monthly for the app if you purchase the physical copy of the baby book or not. I'm still unclear if I have the app included or n... See more
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Did not like the additional add ons at the end with the easily missed decline. Accidentally tapping on any of the options directly charges without confirmation. Not a good business practice or custome... See more
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Company details
About Welcome Baby
Written by the company
The first personalized baby book for your memories & milestones.
One-of-a-kind book.
What makes it unique?- Personalized with your baby’s name, your names on the cover, and a custom dedication page
- Beautiful colors, illustrations, and space for pictures to capture what matters most
- Journaling pages to record memories, milestones, and everyday moments
- Growth and development trackers tailored to your baby’s age and stage
- Engaging activities, games, and bonding tips to strengthen the parent-baby connection
- Practical parenting guidance personalized to your family’s needs
Contact info
United States
- hello@welcome.baby
- welcome.baby
4.0
Great
579 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Welcome Baby
Dear Rebecca,
We love hearing that tailoring your little one's story to fit your unique parenting journey has been such a smooth process! Enjoy capturing those magical milestones together, and remember we're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Mark,
We're thrilled that creating your personalized baby book was such a smooth experience! Capturing those magical early milestones is truly special. We hope you continue making beautiful memories, and we're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
This is my first great grandchild and I…
This is my first great grandchild and I am so excited. I am blessed to have him. I love him so much and I thank God everyday for all my blessings!
31 March 2026
Reply from Welcome Baby
Dear joannedavenport,
What a beautiful milestone to celebrate a new generation in your family! We're so glad our personalized book is helping you capture these precious early memories and magical moments. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
The book was easy to customize just how…
The book was easy to customize just how we wanted it to be!
31 March 2026
Reply from Welcome Baby
Dear abbydarrow,
We love knowing you enjoyed making the baby book uniquely yours! Tailoring a story to perfectly capture your family's early milestones is what it's all about. Wishing you endless joy with these memories, and we're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
EASY TO USE & PERSONALIZE
EASY TO USE, PERUSE AND ORDER ALL YOUR PERSONALIZED CHOICES! HIGHLY RECOMMEND!
31 March 2026
Reply from Welcome Baby
Dear Melissa Black,
We love hearing how simple it was to design and finalize your little one's milestone book! We hope capturing these magical parenting moments brings you joy for years to come. We're always available at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Easy ordering process
30 March 2026
Reply from Welcome Baby
Dear Michael DeSantis,
We're thrilled that setting up your personalized baby book was such a smooth and simple experience. Capturing those magical parenting milestones should be joyful right from the start. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Scam subscription service
I ordered a baby book for first baby memories i paid for the book like £50 i didnt no they entered me in to a subscription service i never used the service or the book as i lost my baby so i have been charged 24.59 a month for 7 months i didnt even no how to cancle this subscription. i ordered a book i paid for the book i received the book i didnt join a subscription service absolute scam avoid !!!!
30 March 2026
Unprompted review
Reply from Welcome Baby
Dear David Sellen,
Thank you, we understand your concern during this difficult time. We'd like to kindly remind that subscription terms are clearly stated and agreed to before purchase. Please send your account email and order number to help@welcome.baby so we can review your case.
Sincerely,
Welcome Baby Team
Love how you can personalize the book
Love how you can personalize the book.
More clear technology instructions would be helpful. I didn’t grow up with computers and I’m probably not the only grandparent aka *Lovey* that needs technology assistance.
28 March 2026
Reply from Welcome Baby
Dear Kathy Holt,
We're so happy you are enjoying building a custom storybook for your grandchild. Navigating the digital setup can sometimes be tricky, so we're always available at help@welcome.baby if you ever need a guiding hand. Enjoy capturing those magical memories together!
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Maria alemany,
We're thrilled you're enjoying the wide variety of sections available to customize your little one's story! Capturing those early milestones makes for such a magical keepsake. We're always at help@welcome.baby if you ever need anything along the way.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Jacqueline Nolan,
Thank you, we understand your concern. We'd like to kindly remind that optional features and their costs are clearly outlined and agreed to before purchase. Please email help@welcome.baby with your account email and order number so we can look into your case.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear pochispurple,
We're delighted you found the personalization steps and guidance so helpful! Capturing those early milestones should be a breeze as you create a beautiful story of your parenting journey. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Why did I get sign up for a monthly subscription
Added me to some subscription and just charge my credit card. I never signed up for any subscription.
22 March 2026
Reply from Welcome Baby
Dear KATHERINE,
We're thrilled that building your personalized baby book felt so effortless. We want the setup to be smooth so you can dive right into capturing those magical milestones together. If you ever need a hand, we're always at help@welcome.baby.
Sincerely,
Welcome Baby Team
A great book for a new time first baby.
24 March 2026
Reply from Welcome Baby
Dear nancyclarkharris,
We're so glad this personalized story is bringing joy to your new parenting journey. Capturing those early milestones is truly magical, and we hope you create many wonderful memories together. We're always at help@welcome.baby if you ever need anything!
Sincerely,
Welcome Baby Team
Easy to follow instructions
Easy to follow instructions. Too many optional and gifts however
23 March 2026
Reply from Welcome Baby
Dear kevin,
We are so glad you found the steps to create your personalized baby book simple to navigate! Wishing you a magical parenting journey as you capture these special milestones. Remember, we're always at help@welcome.baby if you ever need anything along the way.
Sincerely,
Welcome Baby Team
Easy to create
23 March 2026
Reply from Welcome Baby
Dear deezigns,
We're thrilled that designing your personalized baby book was a smooth and simple process. Have a magical time capturing all those special parenting milestones and memories! Remember, we're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
I am confused as I didn’t want an e book
23 March 2026
Reply from Welcome Baby
Dear Maddie,
We understand your confusion about receiving an e-book. We are actively working on improvements to ensure our offerings are much clearer. Please email help@welcome.baby and include your account email and, if possible, the order number so we can help.
Sincerely,
Welcome Baby Team
Lovely website
Lovely website, simple to get through. Can’t wait for my kids to receive it!
22 March 2026
Reply from Welcome Baby
Dear Gabriele Jerousek,
We are thrilled you found the creation process so smooth and easy to navigate! We hope the personalized book brings endless joy and magical memories to your little ones. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Very smooth
22 March 2026
Unprompted review
Reply from Welcome Baby
Dear Chiqui,
We're thrilled that creating your personalized baby book was an effortless experience! Documenting your magical milestones should always be a breeze. Enjoy capturing those special memories, and remember we're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Zelda Fourie,
We're thrilled that personalizing your baby book was a breeze and that the memories inside make it such a meaningful present. Enjoy capturing those magical moments together, and remember we're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
it depends how the service will be
19 March 2026
Reply from Welcome Baby
Dear sylvie.ratte,
We love that you've chosen us to help capture your family's happiest milestones. We're committed to providing a wonderful experience as you build your personalized story, and our team is always at help@welcome.baby if you ever need anything along the way.
Sincerely,
Welcome Baby Team
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