WelcomeTaxi Reviews 

276
TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

We requested an English speaking driver for 8 hours in Belgium in June, 2026, to take us thru Brussels and go to outlying areas. Unfortunately, our driver spoke virtually no English (a word here or t... See more

Rated 5 out of 5 stars

We used Weclome Taxi for our travel during a recent trip to Italy. We were traveling with a large group of 10 so it was economical for us to pool our money for private transportation. Our driver was... See more

Company replied

Rated 5 out of 5 stars

My experience was very comfortable from start to finish. The communication was also seamless throughout. The driver arrived on time, was courteous and attentive, and spoke English. He also shared inte... See more

Company replied

Rated 5 out of 5 stars

Fast and efficient respond and service. So far we only booked two private taxi services in Europe, one in Rotterdam and one in Nice. In both locations we needed a pick-up from airport and visiting... See more

Company replied

Company details

  1. Taxi service

Information provided by various external sources

WelcomeTaxi provides professional ground transportation with foreign language speaking drivers at lowest rates in different cities of the world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

276 reviews

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4.5

All reviews

(276)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

We booked a transfer from Toledo to Seville

We booked a transfer from Toledo to Seville on Easter Sunday. Booking thru the company was very easy and our driver contacted me in advance to ensure we had the pick up coordinated. Our driver was very courteous and kind, and enjoyable to speak to. What a terrific experience and service.

21 April 2025
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Reply from WelcomeTaxi

Thank you very much for your feedback! Hope, we will see you again soon!

Rated 5 out of 5 stars

Kuala Lumpur to Marina Island terminal…

Kuala Lumpur to Marina Island terminal (Pangkor Laut Island Jetty). 3 hour trip, reasonably priced, driver messaged on WhatsApp well in advance to introduce himself and confirm, again the evening before. Arrived early and we set off bang on time. Smooth journey, good quality vehicle, exactly what we paid for. Good customer service when booking online (follow-up), would definitely use again 🙌

11 April 2025
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Reply from WelcomeTaxi

Dear Jules, thank you very much for your review! Hope, we'll meet you on board again very soon!

Rated 5 out of 5 stars

Nippy cars

Nippy cars, Penzance-Taxi arrived early, really helpful driver(James) who also found my phone in the vehicle and left it in the office for me.
Totally recommend😊

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Welcome Taxi was a very reasonably priced option for our touring needs. Communication and planning pre-trip was very effective. Manfred, our driver, was punctual, very friendly, knowledgeable and spoke English very well. He accommodated our requests and side trips and recommended stops along the way. This is a service I would definitely use again.

19 March 2025
Unprompted review
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Reply from WelcomeTaxi

Hello Karen!
Thank you for your time and dedication in writing this review, we really appreciate it. Hopefully, we'll meet you on board again very soon!
Nicolas

Rated 5 out of 5 stars

Excellent Transfer Service

some feedback on our transfer services, highlighting key strengths:

Punctuality: Consistently timely pickups and drop-offs build customer trust.
Safety: Well-maintained vehicles and experienced drivers ensure passenger safety.
Affordability: Competitive pricing without compromising quality enhances accessibility.
Flexibility: A range of transfer options meets diverse customer needs.
Customer Support: Responsive service teams effectively address inquiries and issues.
User-Friendly Booking: An easy-to-navigate website/app streamlines the booking process.

These strengths position us as a reliable choice, and focusing on them will further enhance customer satisfaction.

Thank you for your commitment to excellence.

8 February 2025
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Reply from WelcomeTaxi

Dear Customer, thank you very much for your detailed feedback! Hope to see you on board again!

Rated 5 out of 5 stars

Good experience with Welcome Taxi


good communication with the company a well as the driver. On time pickup going (01 29/25 and coming (01/18/25) from the airport in Lima Peru. Friendly competent driver. Felt quite safe .

30 January 2025
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Reply from WelcomeTaxi

Thank you very much Marvin! Your time and dedication in writing this feedback highly appreciated. Hopefully, we will meet you on board again!

Rated 5 out of 5 stars

A great hike on Mt. Kilimanjaro

Our driver Nickson/Abdul was knowledgeable and friendly. He communicated well before the trip and was on time for the tour. He was a great driver and shared information about Tanzania and Mt. Kilimanjaro. He also arranged for a wonderful guide who helped us hike up to a waterfall at the base of Kilimanjaro. Our only suggestion would be to provide bottled water for clients. Thank you for a wonderful experience and teaching us to sing!

12 January 2025
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Reply from WelcomeTaxi

Thank you! We highly appreciate your time and dedication in writing this review. Hopefully, we'll meet you on board again!

Rated 5 out of 5 stars

Very reliable company

Very reliable company and Nicolas is very approachable and helpful. Do not choose any other company

29 December 2024
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Reply from WelcomeTaxi

Thank you very much for your feedback Suhail!

Rated 5 out of 5 stars

Alex was amazing

Alex was amazing! He was attentive and ensured our rides were as smooth as possible. He assisted us with our luggage and helped with our grocery stop.

14 December 2024
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Reply from WelcomeTaxi

Thanks a lot for your feedback! Hope to see you on board again!

Rated 5 out of 5 stars

We booked online to travel from our…

We booked online to travel from our hotel to the reindeer park in Espoo while visiting Finland. Our driver arrived early and got us to our location early as well. He checked in with us about the pickup time and let us know we could make adjustments if needed. He was friendly and shared some information about the country. We would highly recommend using this service.

8 December 2024
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Reply from WelcomeTaxi

Thank you very much for your feedback! Hopefully, we will meet you onboard again!

Rated 5 out of 5 stars

Excellent and comfortable service

My experience was very comfortable from start to finish. The communication was also seamless throughout. The driver arrived on time, was courteous and attentive, and spoke English. He also shared interesting information about Rio and the sights we passed along the way. The car was spacious and clean. We made a brief 10-minute stop at a pleasant and secure shopping center near the highway, where we could buy water and stretch our legs. I would highly recommend their services."

9 December 2024
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Reply from WelcomeTaxi

Dear Paris,

Thank you very much for your time and dedication in writing this feedback, we really appreciate it. Hopefully, we will manage to serve you also in the future, not necessarily in Finland but in any other of nearly 100 countries where we are working.

--
Best regards,
Nicolas

Rated 1 out of 5 stars

Horrendous taxi experience

Taxi didn’t tell us they couldn’t come into Goa airport so we had to walk over half a mile. My husband has just had spinal surgery so was in agony
Driver called Roy
On second trip to cruise port he had an argument in street with local taxi drivers so late leaving
Was on phone all the time
Drove recklessly
Got lost so late at cruise port
And then asked for a tip
Never use them.

5 December 2024
Unprompted review
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Reply from WelcomeTaxi

Hello John!

I am very sorry about your negative experience in Goa. However, I believe your placed this review here by mistake, since we are not yet operating in Goa and therefore we cannot have nothing in common with a taxi driver in question. I guess, that you ordered your transfer in a company with similar name: perhaps, it could be Welcome Pickups or somebody else but in any case it wasn't WelcomeTaxi.

We would appreciate if you move your review to an appropriate company here at Trustpilot. Thank you!

Rated 5 out of 5 stars

Highly Recommend Welcome Taxi

Our trip across Jordan with our private driver, organized by a Welcome Taxi company, was absolutely seamless and enjoyable. Our driver picked us up in Amman and guided us through Aqaba, Wadi Rum, Petra, the Dead Sea, and back to the airport. He ensured every detail was covered—providing water, fresh fruits, a child seat, and plenty of thoughtful suggestions like arriving at Wadi Rum in time for the stunning sunset. His punctuality, safe driving, and engaging conversations gave us insights into Jordan’s culture and history, making the journey both comfortable and enriching. Welcome Taxi company also deserves praise: their manager (Nicolas) was always available, patient, and professional, even when I, as a client, took days to respond. He gently reminded me about pending decisions and ultimately delivered an excellent, stress-free experience tailored to our needs. If you want a truly hassle-free and memorable trip to Jordan, this team is the way to go!

3 December 2024
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Reply from WelcomeTaxi

Hello Olesia! Thank you very much for your time and dedication in writing this feedback. Hopefully, we will meet you again, since we are working not only in Jordan but in nearly 100 other countries of the world. See you soon, I hope!

Rated 5 out of 5 stars

Very Good

Very Good. The driver is the best

30 November 2024
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Reply from WelcomeTaxi

Thank you very much for your feedback! Hopefully, will meet you again!

Rated 5 out of 5 stars

Wonderful experience!

Wonderful driver. Professional and friendly and on time. Beautiful vehicle. Comfortable, clean and spacious. Thank you!

28 November 2024
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Reply from WelcomeTaxi

Hi Alana!
Thanks a lot for your feedback and highest rate. Hopefully, we'll meet you on board again!

Rated 5 out of 5 stars

Friendly accommodating driver

On time pickup of our group spread across two locations, good communication through WhatsApp, got us where we were going ahead of schedule

14 November 2024
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Reply from WelcomeTaxi

Thank you very much for your feedback! Hopefully, we'll see you onboard again!

Rated 5 out of 5 stars

Great pickup service and ride

Great pickup service and ride. Thanks Sergay!

3 November 2024
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Reply from WelcomeTaxi

Hello Delaney! Thank you very much for your feedback! Hopefully, we'll see you on board again.

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