We requested an English speaking driver for 8 hours in Belgium in June, 2026, to take us thru Brussels and go to outlying areas. Unfortunately, our driver spoke virtually no English (a word here or t... See more
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We used Weclome Taxi for our travel during a recent trip to Italy. We were traveling with a large group of 10 so it was economical for us to pool our money for private transportation. Our driver was... See more
Company replied
My experience was very comfortable from start to finish. The communication was also seamless throughout. The driver arrived on time, was courteous and attentive, and spoke English. He also shared inte... See more
Company replied
Fast and efficient respond and service. So far we only booked two private taxi services in Europe, one in Rotterdam and one in Nice. In both locations we needed a pick-up from airport and visiting... See more
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Company details
Information provided by various external sources
WelcomeTaxi provides professional ground transportation with foreign language speaking drivers at lowest rates in different cities of the world.
Contact info
High Road 120A, East Finchley, N2 9ED, London, United Kingdom
- +44 20 3514 1116
- office@welcome.taxi
- welcome.taxi
4.5
Excellent
276 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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I had booked several trips for me and…
I had booked several trips for me and my family during our recent visit to Russia for the World Cup tournament. The drivers were in contact with me prior to pick up and came on time. They were very helpful and professional. All
Of them spoke English. Special mention is due for Marat at St. Petersburg and Alexei at Moscow.The website is not very useful to book the trips but once I got a link emailed to me by Nicolas the CEO, it was very easy. Throughout the process Nicolas was very helpful. Highly recommend this company even though might be slightly more expensive. Great service 5 stars.
22 July 2018
Unprompted review
Reply from WelcomeTaxi
Dear Raman,
Thank you very much for your review. I am looking forward to be serving you again in the future.
Nicolas Khramov
CEO
Very easy to deal with and very helpful…
Very easy to deal with and very helpful service, will definitely use again when I next arrange travel in Russia
16 July 2018
Unprompted review
Reply from WelcomeTaxi
Dear Louise,
Thank you very much for your review! Looking forward to partner successfully with your company in the future, too!
Nicolas Khramov
CEO
Highly Professional Taxi Service
We are a group of 7 who travelled in Russia in mid Jun for 14 days. We used Welcome Taxi service for the transport between airports/train stations and hotels. We were all very satified with the service provided by the company and the English speaking drivers. Welcome Taxi is professional in a way such that when they wrongly sent a 3-passenger car to pick us at St. Petersburg train station and took remedy action quickly to rectify. Probably, it was the driver took a wrong order.
4 July 2018
Unprompted review
Reply from WelcomeTaxi
Dear Wing Wah Chan,
Thank you very much for your review. I am looking forward to serve you again in Saint Petersburg, Moscow or any other city where we work.
Nicolas Khramov
CEO
Very good experience
Very good experience. Got Welcome Taxi from Almaty, flight was delayed an hour but driver was still waiting there at 3am with sign for me. Perfect English and got to hotel safe. I will be definitely using this service again next time.
30 June 2018
Unprompted review
Reply from WelcomeTaxi
Dear Sean,
Thank you very much for your review. We look forward to be serving you again.
Nicolas Khramov
CEO
Good service
Driver have arrived punctually and the car was comfortable !
29 June 2018
Unprompted review
Reply from WelcomeTaxi
Dear Pablo,
Thank you very much for your review!
Nicolas Khramov
CEO
Reply from WelcomeTaxi
Thank you for your feedback, Nigel!
Nicolas Khramov
CEO
On time and very nice driver
On time and very nice driver, highly recommend.
23 June 2018
Unprompted review
Reply from WelcomeTaxi
Thank you one more time for the feedback you provided!
Nicolas Khramov
CEO
Excellent customer service
Excellent customer service, thanks Nicolas.
Our driver was good, we needed the service 2 hours later after our arrival to the airport and the driver was on time. However, he was a bit rude because we couldn’t find him in the terminal. If you are a foreigner and don’t know the city and the language it’s understandable that you can get lost.
Overall the service was good.
22 June 2018
Unprompted review
Reply from WelcomeTaxi
Dear Maira,
Thank you very much for feedback. I am very sorry about the impression your driver made. May I kindly ask you to give me your exact travel date and booking number or ID, in order to let me understand who was the driver in question?
Please write me directly at nk@welcome.taxi
Sincerely yours,
Nicolas Khramov
CEO
Reply from WelcomeTaxi
Thank you very much for your feedback, Javier!
Nicolas Khramov
CEO
Fantastic experience in St Petersburg
Fantastic experience in St Petersburg. We ordered a Welcome Taxi for a transfer to the airport at 3:15 am. Our driver was 10 minutes early and spoke perfect English. We will definitely use them again.
18 June 2018
Unprompted review
Reply from WelcomeTaxi
Dear Scott,
Thank you very much for the time you spent for reviewing our services. Hope to see you again among our passengers in Saint Petersburg, Moscow or in any other city where we are are working.
Nicolas Khramov
CEO
Excellent Service
My driver Viktor Akimenko did an excellent job for me several times this business trip as I flew into and out of Moscow. I highly recommend him as a driver and the service from Welcome Taxi.
16 June 2018
Unprompted review
Reply from WelcomeTaxi
Thank you very much for your feedback! We will try to maintain our standards as high as possible.
Nicolas Khramov
CEO
Easy online booking
Easy online booking - good communications and excellent drivers for both of our rides.
11 June 2018
Unprompted review
Reply from WelcomeTaxi
Dear Thomas,
Thank you very much for your feedback! We'll try to maintain the same high level and hope to see you again among our passengers.
Best regards,
Nicolas Khramov
CEO
Excellent drivers and service
Excellent drivers and service.
My recommendations!
31 May 2018
Unprompted review
Reply from WelcomeTaxi
Dear Zoran,
Thanks a lot for your review! We'll try to maintain the same high level.
Hope to see you on board again.
Nicolas Khramov
CEO
Reply from WelcomeTaxi
Dear Pujianto,
Thank you very much for your feedback!
Nicolas Khramov
CEO
Despite that you do not offerer various…
Despite that you do not offerer various choices for card payments, like AmEx or Diners, you do have great drivers, like Tiberius for example who does speak so many foreign languages.
30 May 2018
Unprompted review
Reply from WelcomeTaxi
Dear Marius,
Thank you very much for your review. I will pass your words to your driver, Tiberio.
As for credit card payments, you can prepay your job online via 2Checkout.com, our payment facilitator. They accept different card types (including American Express and Diners Club), as well as Paypal. For this, you have to choose "Prepayment by credit card online" option as your payment method while completing booking form on our website.
Hope to see you again among our passengers!
Best regards,
Nicolas Khramov
CEO
Helpful to have transfer arranged
Email communication was straightforward- paid deposit online & then cash on site
Driver was there with that (so glad he's here!) sign with name on
Spoke a little English & transfer was great.
Glad I found this firm
30 May 2018
Unprompted review
Reply from WelcomeTaxi
Dear Susan,
Thank you very much for your review. Hope to see you again among our passengers in any city where we are working.
Best regards,
Nicolas Khramov
CEO
When arriving at the airport of Kiev…
When arriving at the airport of Kiev the taxi driver did not appear. Paid in advance 7.89 euros.
29 May 2018
Unprompted review
Reply from WelcomeTaxi
Dear Juan Jose,
I am very sorry about it. Now we are waiting for explanation from our Kiev partner. Meanwhile, we refunded to you your prepayment. Please accept our most sincere apologies.
Best regards,
Nicolas Khramov
CEO
Booking experience very good my contact…
Booking experience very good my contact answered all of my questions regarding our journey and the meeting points at Kiev airport. Will definitively use them again on future similar trips.
24 May 2018
Unprompted review
Reply from WelcomeTaxi
Dear Dennis,
Thank you very much for your review. We'll try to do our best both in Kiev and in any other city and country where we work. Hope to see you on-board again very soon!
Best regards,
Nicolas Khramov
CEO
Reply from WelcomeTaxi
Dear Martin,
Thank you very much for your feedback. Hope to see you again among our passengers!
Best regards,
Nicolas Khramov
CEO
Reply from WelcomeTaxi
Dear Daniel,
Thank you very much for your feedback. We'll do our best to always keep the promisses!
Best regards,
Nicolas Khramov
CEO
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