welcomehome-uk.com Reviews 71

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Boutique agency very warm welcome and most importantly a very smooth check out. Very receptive and accommodating throughout the whole process. Nunzia, Mauro and Manuel we dealt with were very profes... See more

Rated 5 out of 5 stars

I had a fantastic experience with Welcome At Home! Their professionalism, expertise, and attention to detail stood out. I want to say a big thank you to Nunzia, and the entire team for going above and... See more

Rated 5 out of 5 stars

I would like to say an huge thank you to all the W@H team. They’re professional and attentive, also proactive to sorted out every issues that we had since we moved into the flat. Terrific service!... See more

Rated 5 out of 5 stars

London, September 2019 We have been using WelcomeAtHome (W@H) several years ago in London but a few weeks back I had again maybe the best experience in my life booking with W@H an apartment in Londo... See more


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4.9

Excellent

TrustScore 5 out of 5

71 reviews

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Rated 5 out of 5 stars

Boutique agency very warm welcome and…

Boutique agency very warm welcome and most importantly a very smooth check out. Very receptive and accommodating throughout the whole process. Nunzia, Mauro and Manuel we dealt with were very professional, helpful and kind. Always keen to help and resolve if any issues arose. Very correct with the deposit and fair, which is bot often in London, usually they try all to reap you off, not with them. They even took time to research the market for the best prices to fix some accidents. I could not recommend them more and if eventually we move back to London this will be the first agency i will contact for options. It was a pleasure to work with them they are people oriented and comfort 🤍✨

Thank you guys

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Great team

Nunzia and Manuel are a great and very efficient team, they are really good in managing my property, solving and anticipating problems, I am very happy to have them on my side!

4 April 2025
Unprompted review
Rated 5 out of 5 stars

The best in UK!!!

A really warm and friendly agency! Very helpful and efficient! The best I’ve come cross in the uk! Highly recommended 🙌👏👍

11 January 2025
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with…

I had a fantastic experience with Welcome At Home! Their professionalism, expertise, and attention to detail stood out. I want to say a big thank you to Nunzia, and the entire team for going above and beyond to make everything smooth and easy. Their knowledge and support made the whole process a breeze and took any stress away. I highly recommend Welcome At Home to anyone looking for trustworthy and top-notch service for looking for a new home.

4 March 2025
Unprompted review
Rated 5 out of 5 stars

After just finishing my stay in London

After just finishing my stay in London, I can’t thank Welcome Home enough for their impeccable professionalism. Their name truly stands for hospitality: from the very first contact, I felt heard and supported in all my needs. I had previously dealt with another agency, which turned out to be presumptuous and inattentive to details, leaving me with more doubts than answers.
With Welcome Home, it was a completely different experience: a competent, friendly, and always available team that ensured my stay was pleasant and stress-free. Every aspect of my stay was handled with great care, making me feel at home even while far away. I highly recommend their services to anyone looking for a reliable and people-oriented agency. Thank you again for making this experience unforgettable!

7 December 2024
Unprompted review
Rated 5 out of 5 stars

Top Rental Agent in London

Spent two years with them, fantastic, responsible and reliable agent. Always try their best to solve the issues. Good bridging between tenants and landlords. Always handle things properly with respect and patience (Thanks a lot, Nunzia and Mauro). Definitely recommended without reservation!

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Top Agency in London

We worked with Welcome Home on several architectural project. In collaboration with Manuel Detogni we managed to deliver high quality design and finishes for their properties in London. Manuel is very focused on the detail both in terms of design and property management. Highly recommended agency for whoever is looking either to buy or rent in London West Central.

3 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent relationship with the owner…

Excellent relationship with the owner of the Agency also for his professional qualities, being an architect. Also, with all his collaborators. All management activities are carried out with care and timeliness. Unlike other agencies I have not had any problems with tenants. All problems are solved in the best way for both the owner and the tenant. Speaking Italian I have always resolved with clarity every situation of a procedural, regulatory and fiscal nature.

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Welcome Home really recommend!

I’ve instructed Welcome Home for my property for sale in Notting Hill Gate and after a couple of months I’ve got an offer who I’ve agreed on it.
They are very proactive and responsive.
Highly recommended agency!

22 October 2023
Unprompted review
Rated 5 out of 5 stars

Such a great experience!

I have been living in the property in Belgravia London for a few months now and I am very happy with it. It is exactly what I was looking for and it is in a great location. I would definitely recommend Nunzia of Welcome Home to anyone looking to rent a property.

15 April 2023
Unprompted review
Rated 5 out of 5 stars

Good Customer Service

I rented a flat from Welcome Home a year ago and recently I moved out as my circumstances changed. I am very pleased with the customer service I have experienced. I appreciate that all maintenance issues were dealt with in a timely way and the moving out process was very smooth and well coordinated.

11 June 2022
Unprompted review
Rated 5 out of 5 stars

highly recommend

Brand new apartments, cozy and clean. Flats are in strategic locations from which getting around the city becomes quick and easy. Amazing staff always ready to help you and make you comfortable.
I highly recommend Welcome Home!

6 June 2022
Unprompted review
Rated 5 out of 5 stars

Nunzia and her team were very…

Nunzia and her team were very supportive all throughout my tenancy. They promptly replied when I had queries and intervened whenever there was an issue. Overall a very good experience and I would recommend them.

4 February 2022
Unprompted review
Rated 5 out of 5 stars

I rented a flat through Nunzia.

I rented a flat through Nunzia.
She was always available and kind, especially in the last period during my moving, she helped me a lot both personally and in relation to the work she did very well.
Whenever house-related problems arose, Nunzia was always ready to help me and my roommates.
I advise anyone to take home or flat through her, so that you can always be sure that she is there at any time, very professional and friendly. Thanks also to Manuel, he helps us in any occasion.
Excellent real estates agents and also personally. Wonderful experience with us and especially with Nunzia !

17 November 2021
Unprompted review
Rated 5 out of 5 stars

Very satisfied

A letting agency that won't ...let you down! Excellent customer service, very responsive whenever a problem arises and managed professionally. Will use it again.

5 November 2021

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