welcometotheloveclub.com Reviews 

34
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Perfect size pareo, my go to summer item for the last 3 years. Even though i buy different pareos every year this is the one i end up picking to the beach. Stylish, effortless i have navy and black co... See more

Rated 1 out of 5 stars

Received what I believe is the wrong colour item. The one I ordered now says out of stock. So instead of just cancelling my order, I believe they sent something similar hoping I wouldn’t notice! Thei... See more

Rated 1 out of 5 stars

Scammers. Don’t buy, they haven’t responded to my emails, nor do they allow you to comment on their Instagram stories in case you warn others regarding the lack of communication, and not even send... See more

Rated 5 out of 5 stars

Excellent costumer service. Their costumer service is really flexible and kind. The clothes fited me even better than I was expecting. The kimsets are sooooooooo amazing! 🕺💗🔥 I'm looking forward... See more

Company replied

3.3

Average

TrustScore 3.5 out of 5

34 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically takes over 1 month to reply

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3.3

All reviews

(34)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect size pareo

Perfect size pareo, my go to summer item for the last 3 years. Even though i buy different pareos every year this is the one i end up picking to the beach. Stylish, effortless i have navy and black colors. Gorgeous!! i recommend

7 August 2026
Unprompted review
Rated 1 out of 5 stars

Never received

Ordered on the 13th of April, chased on the 28th of April and as at today (25th of June) still haven’t received my order or a refund.

13 April 2026
Unprompted review
Rated 1 out of 5 stars

Won’t respond to any issues

Received what I believe is the wrong colour item. The one I ordered now says out of stock. So instead of just cancelling my order, I believe they sent something similar hoping I wouldn’t notice! Their pareos are not cheap so it would be expected to get the one you ordered! The most frustrating part is that they won’t respond to any emails or Instagram messages. Terrible customer service and I really do regret purchasing from this company.

3 June 2026
Unprompted review
Rated 1 out of 5 stars

Don’t buy

Hello
I did an order on the 6th of June and no one has come back to me . I have sent few emails without any luck. I saw few comments on IG and loads of customers has experienced the same . I don’t recommend

6 June 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers.
Don’t buy, they haven’t responded to my emails, nor do they allow you to comment on their Instagram stories in case you warn others regarding the lack of communication, and not even sending deliveries.

It’s been weeks with my order and nothing, no response from the team. I am taking this to my bank today to claim for fraudulent charges

27 May 2026
Unprompted review
Rated 1 out of 5 stars

I would strongly advise against…

I would strongly advise against ordering from Welcome To The Love Club.

I ordered a pair of silver pants and, unfortunately, the size did not fit. What should have been a straightforward return process turned into months of frustration.

Communication was extremely slow, and most of the time I received no response at all. After several months of repeatedly following up, I finally managed to get the return approved and sent the item back. However, despite returning the pants, I still have not received my refund. At this point, I am without both the product and my money.

The company has stopped responding to my emails and messages altogether. As a result, I have now escalated the matter through the appropriate consumer protection and payment dispute channels.

The product itself may look appealing, but the customer service and return process have been a terrible experience. In my opinion, it is simply not worth the stress, uncertainty, and time spent trying to resolve a basic return and refund request.

Shop at your own risk.

20 February 2026
Unprompted review
Rated 1 out of 5 stars

Dreadful

Being honest, helpful and ‘constructive’ with my review. To all potential buyers. Just don’t buy from this company. The delivery times are a complete joke, placed my order with a 4-5 day delivery, didn’t arrive- chased after 4 weeks requesting a refund, told there was an hold up at customs, and that my order would be delivered within the week otherwise I would be refunded. It didn’t arrive and I wasn’t refunded. I’d actually completely forgotten about my purchase at this point and then it arrives 2 weeks later( that’s 6 weeks after placing my order). All could be forgiven had the quality not been atrocious. Cheap, nasty fabric claiming to be 💯 cotton. First and last purchase for me!! Do not be fooled by their instagram page.

4 May 2026
Unprompted review
Rated 1 out of 5 stars

fraudent company

fraudent company. they do not allow you to make a return. i have emailed multiple times and they do not respond.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely in love!

Everything fits perfectly and feels incredibly well made.
Beautiful designs, high-quality materials, and an overall wonderful shopping experience.

12 January 2026
Unprompted review
Rated 1 out of 5 stars

It's a scam

I requested a refund on December 8 and still haven’t received any response. I’ve already sent two follow-up emails with no reply whatsoever. Unfortunately, this feels like a scam.

31 December 2025
Unprompted review
welcometotheloveclub.com logo

Reply from welcometotheloveclub.com

We take allegations of this nature very seriously.
We have reviewed our records and we do not have any unresolved or pending refunds.If you believe there is an outstanding issue, please contact our support team directly by email so it can be reviewed.

Rated 5 out of 5 stars

Excellent!

Excellent costumer service. Their costumer service is really flexible and kind.
The clothes fited me even better than I was expecting. The kimsets are sooooooooo amazing! 🕺💗🔥
I'm looking forward to use it on the next sunset I'm going.

6 August 2025
Unprompted review
welcometotheloveclub.com logo

Reply from welcometotheloveclub.com

hank you! We’re so glad you love your WLC piece — it means a lot to us

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