Wellesley Reviews 1,011

Polite and informative, lots of patience.
Thank you

What can I say? Wellesley ladies have always been most helpful - and, almost as importantly - they answer phone calls very swiftly.

I am happy with the service I received today. Well done.

Very helpful member of staff. Patient and understanding. Thank you.

vey helpful in accessing my account and how to obtain a certain piece of information

A quick and efficient helpful response. They do not play a tape saying how important your call is followed by excuses for not answering, it was a breath of fresh air and good old fashioned service.

Contacted by free phone number for help to extend current investment. Extremely helpful and courteous. Thank you so much. Excellent service.

Five years ago I invested in seven p2p platforms. Three have now in administration, another 3 have imposed restrictions on withdrawals and/ or cut returns. Today, Wellesley repaid in full with interest promoted from the outset. The only platform to do so. Thank you Wellesley. Keep up the good work. In p2p world, trust is hard won but easily lost.

i was having problems loging into my account and i have to say that the lady who was dealing with me over the phone was amazing and very patient with me and could not have treated me better and i would like to thank her for this

Always happy to help you.Great customer service always nice to speak to.

I spoke to Yas on the 27th May, about various queries I had, I must comment that she was very helpfull and pleasant, nothing was to much trouble, you are
Extremely fortunate to have her on your team, a good role model,

Being over 70 years of age I sometimes struggle on the telephone and web sites,
Your staff are very knowledgeable and extremely helpful
They must rate as one of the best customer services I have dealt with
Well done

Had a 5 year Mini Bond product . It matured last week , Wellesley paid me every penny back that i expected , they also gave me an initial1.5% cash back that i did not expect . I can only review my own experience with Wellesley , but in my case they deserve a 5 star review .

Well, to be honest, I did not explain what I wanted very well, and the lady at Wellesley helped me immensely in that regard, and was able to explain my queries in a very professional way, for which I am very grateful.

Roger Goldsmith

Got myself in a pickle as result of being unsure of password the 3 strikes and you're out security worked fine. But during the currant COVID-19 lockdown I could not get unblocked with the first phone call to help centre so I was advised to sent an e-mail and almost by reply was messaged back and still was in a pickle I was invited to phoned again and was sorted out. Great result. Note to self must get to grips with modern technology

I needed help with login and it was done right away