Only been using it for a couple of days but based purely on taste alone, it's a definite 5* from me. I've only had it in coffee so far but absolutely no noticeable taste or aftertaste, mixes and disso... See more
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Review summary
Created with AI, based on recent reviews
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I have been a subscriber to Wellgard for some years and value their excellent products. Here’s the best part: for users of a certain age (ie “seniors”), who, maybe like me, get themselves in a techie... See more
Company replied
Deliver was quick and I love the collegen products I buy here. Was really happy to see there was a free gift of magnesium when buying 3 tubs. This didn’t turn up in my package but I messaged customer... See more
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Wasn’t sure at first as I have only been using it for two weeks, but have noticed improvements to my nails, less aches and pains, and seem to have more energy! Can only put it down to wellgard collage... See more
Company replied
Company details
- #80 of 276 best companies in Vitamin & Supplements Shop
Written by the company
In 2016, we set out to create a radical brand of supplements. For too long, the supplements industry had been defined by exaggerated promises and ridiculously high markups. After gathering a team of health and nutrition experts from UK, Europe and further afield, we set out together to challenge the industry. From day one, we knew we had to take on an autonomous approach. Working from the ground up, we built an online-only, direct to customer model, which allows us to offer clinically proven supplements at accessible prices. Staying true to our philosophy of "Clinically Proven Formulas. Maximum Results." has been a recipe for success. Today 100,000+ customers trust our products because they know what our products can do for them.
Contact info
Bayagan Group Ltd, Unit 5B, Brighton Trade Park Crowhurst Road, BN1 8AQ, Brighton, United Kingdom
- 01273604035
- support@wellgard.co.uk
- wellgard.co.uk
Wellgard. Feel Better. Live Better.
4.7
Excellent
1k reviews
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This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Have only just ordered so haven’t…
Have only just ordered so haven’t started using it yet but delivery was quick.
24 June 2026
Reply from Wellgard
Hello Sue,
Thank you for your feedback.
We’re glad to hear your order arrived quickly. We hope the product meets your expectations once you’ve had a chance to start using it.
If you have any questions or need any help in the meantime, feel free to get in touch at Support@wellgard.co.uk or 01273 604035.
Many thanks,
Wellgard 💙
Reply from Wellgard
Hello Kelly,
Thank you for your great feedback.
We’re glad to hear you found ordering easy, delivery quick, and that you’re happy with the product. We really appreciate you taking the time to share your experience.
Many thanks,
Wellgard 💛
The web site is very good and delivery…
The web site is very good and delivery times very good
12 June 2026
Reply from Wellgard
Hello John,
Thank you so much for your kind feedback and the 5-star review.
We’re really pleased to hear that you found our website easy to use and that our delivery times met your expectations. We work hard to make the whole experience as smooth and reliable as possible, so it’s great to know that came through for you.
Many thanks,
Wellgard 💙
first time i used y.our company…
first time i used your company .delivery was swifted.i like the product and buy it again.
22 June 2026
Reply from Wellgard
Hello Bijaye,
Thank you for your 5-star review. We're so pleased to hear that this was your first experience with our company and that you were happy with the swift delivery.
It's wonderful to know that you like the product and that you would purchase it again. We truly appreciate your support.
Many thanks,
Wellgard 💙
Never ordered anything nothing came…
Never ordered anything nothing came they took money out of bank without consent had to get the bank to dispute it.
22 June 2026
Reply from Wellgard
Hello Shaun,
Thank you for your review.
According to our records, you signed up to a 3-month subscription on 22nd March and your order was successfully delivered.
We can also see that your second subscription payment was processed on 22nd June, which included a free gift of our ACV as part of our subscribe & save offer (free gift with every 2nd, 4th and 6th purchase) and was also successfully delivered on the 23rd of June at 12:55pm.
We have no record of you contacting our support team regarding your subscription or any delivery concerns prior to leaving this review.
If you believe there has been an issue or would like us to look into this further, please contact us directly at support@wellgard.co.uk or call 01273 604035 and our team will be happy to assist.
Many thanks,
Wellgard
Well... pretty good overall.
Well, makes for a better coffee in the morning. Does what it says on the tin, has a subscription. Not the cheapest, not the most expensive. Seems reasonable value - the price of keeping my body functioning I guess. Delivery was pretty quick, so that's a plus. I don't need free gummies as a gift, I don't eat sweets, so that's a negative - would rather have a bottle of the vinegar or the like, for the functionality.
22 June 2026
Reply from Wellgard
Hello Geoffrey,
Thank you for taking the time to leave such an honest and detailed review. We're pleased to hear that you're enjoying the product, finding it good value, and that your delivery arrived quickly.
We also really appreciate your feedback regarding the complimentary gummies. We understand that they may not be suitable for everyone. We'll be sure to share your comments with our team as we continue to improve our customer experience.
Thank you again for your support and for being a subscriber with us.
Many thanks,
Wellgard 💛
Poor ordering experience on website using phone
I wanted to order 2 products for my wife, I used my phone for convenience but it cost me more. The website is designed to promote repeat subscriptions when I only wanted a single purchase of each item. I was so confused I ended up with 2 bottles of each and had to go back to find the single purchase button (not subscription), so adding and deleting from basket went on. trying to finalise the purchase was bombarded with offers that I did not want or need, making the whole experience long and difficult. Use a laptop with a bigger screen or take your time to slowly go through the website.
14 June 2026
Reply from Wellgard
Hello Permjote,
Thank you for taking the time to share your feedback. We are sorry to hear that your ordering experience on mobile did not meet expectations.
We appreciate your comments regarding navigation, subscription prompts, and the checkout process. This is not the experience we aim to provide, and your feedback has been noted as it helps us identify areas where the website usability can be improved.
We are continuously working to make the ordering process clearer and more straightforward for all customers. If you require any assistance with your order, please feel free to contact our support team, who will be happy to help.
Many thanks,
Wellgard
First class service re delivery…
First class service re delivery timescale and very acceptable pricing.
22 June 2026
Reply from Wellgard
Hello Pauline,
Thank you for your positive feedback. We are pleased to hear that you were satisfied with our delivery timescales and pricing.
Many thanks,
Wellgard 💛
Reply from Wellgard
Hello Robert,
Thank you for your feedback. We’re pleased to hear you were satisfied with the quick delivery and fair pricing.
We really appreciate your support!
Many thanks,
Wellgard 💙
Good affordable products
10 June 2026
Reply from Wellgard
Hello Sharon,
Thank you for your positive 5-star review. We are pleased to hear that you are satisfied with our affordable products and appreciate your feedback.
Many thanks,
Wellgard 💛
Fantastic company, products and customer service.
I have been using this company for many years now. I have tried other brands and discovered there is no comparison. The products work, I use the Wellgard Gold Standard Pure Collagen powder, the Apple Cider Gummies and the Ginger and Turmeric Gummies and both myself and my husband have never felt better.
Ordering is easy and the delivery is fast, there is no waiting around. I would also like to mention their customer service, I contacted them recently asking if they deliver in other countries and their response was quick and very informative. Excellent customer service which is also a bonus.
I would recommend you at least give them a try, you have nothing to lose.
23 June 2026
Unprompted review
Reply from Wellgard
Hello Jacqueline,
We're so happy to hear that you've been a loyal Wellgard customer for so many years and that both you and your husband are enjoying the benefits of our Collagen, Apple Cider Vinegar Gummies, and Turmeric Gummies.
It means so much to us that you trust our products, and we're especially grateful for your kind words about our customer service. Providing helpful support alongside high-quality products is something we pride ourselves on, so it's wonderful to know this made a positive difference to your experience.
Thank you for your continued support and for recommending Wellgard to others.
Many thanks,
Wellgard 💙
Reply from Wellgard
Hello Anne,
Thank you so much for your fantastic 5-star review!
We're delighted to hear that you were pleased with both our fast delivery and the quality of our product. Your kind words and support mean so much to us.
We hope you continue to enjoy your Wellgard products!
Many thanks,
Wellgard 💛
I have been using Wellgard for just…
I have been using Wellgard for just over a month. My hair is becoming bulky and sronger than before. My skin is becoming more smoother and finer. This collagen powder doesn’t have an after taste and blends well in my tea. I am no longer feeling tired like before. Ordering directly from supplier is cost effective and they deliver within a few days of ordering.
19 June 2026
Reply from Wellgard
Hello Glorious,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you've noticed such positive results after using our Collagen for just over a month. It's fantastic to know your hair feels stronger, your skin is smoother, and that you're feeling less tired. We're also pleased to hear you're enjoying how easily it blends into your tea with no aftertaste.
Thank you for your kind comments about our delivery service and ordering directly from us. We truly appreciate your support!
Many thanks,
Wellgard 💙
Reply from Wellgard
Hello Nikki,
Thank you so much for your 5-star review!
We're delighted to hear that you were happy with our quick delivery and great service. Your kind words and support mean a lot to us, and we're so pleased you had a positive experience.
Many thanks,
Wellgard 💛
Collagen
Quick, courteous response to my query before making my second purchase & quick delivery, excellent service.
I have been taking this product for six months now and the difference in my joint pain and movement is unbelievable, I’ve gone from taking extra strong pain relief medication to taking nothing other than the collagen in my coffee first thing in the morning it wasn’t until the other day my husband said “that stuff does nothing for you “ and thinking about it I realised that it actually does, it’s marvellous I shall continue taking it forever (forever is a long time hopefully 🤞)
Thank you
18 June 2026
Reply from Wellgard
Hello Julia,
Thank you so much for your wonderful 5-star review. We're delighted to hear that you received a quick and courteous response to your query and that your order arrived promptly.
It's especially rewarding to hear about your experience with our collagen over the past six months. Knowing that you've noticed such a significant improvement in your joint pain and mobility means a great deal to us. Your story is incredibly valuable, and we're so pleased that the product has become an important part of your daily routine.
Thank you for sharing your experience.
Many thanks,
Wellgard 💛
Great customer support i made an order…
Great customer support i made an order error which was quickly an efficiently sorted out
8 June 2026
Reply from Wellgard
Hello John,
Thank you so much for your 5-star review. We’re pleased to hear that our customer support team was able to quickly and efficiently resolve the issue with your order.
Providing excellent customer service is very important to us, and it’s great to know that we could help make the process as smooth as possible. Thank you for your support, and we hope you enjoy your order.
Many thanks,
Wellgard 💙
I am very happy with wellgard I can…
I am very happy with wellgard I can feel the difference and energy I have thank you so much
8 June 2026
Reply from Wellgard
Hello Kim,
Thank you so much for your wonderful 5-star review. We’re delighted to hear that you’re happy and that you can already feel the difference in your energy levels.
Your feedback means a lot to us, and we’re so pleased that our products are supporting your wellbeing. Thank you again for choosing Wellgard and for taking the time to share your experience.
Many thanks,
Wellgard 💛
Reply from Wellgard
Hello Toni,
Thank you for your 5-star review!
We're delighted to hear that you were happy with the fast delivery and that everything was perfect. We really appreciate your support and hope you continue to enjoy your order. If you ever need any assistance, our team is always here to help.
Many thanks,
Wellgard 💙
Really good supplements
Really good supplements. I'm on monjaro and to stop the sulphur gas, I take the gut star and the multi vit. They actually really work. About £37 a month well spent.
26 May 2026
Reply from Wellgard
Hello Anthony,
Thank you so much for taking the time to leave your feedback. We’re really pleased to hear that Gut Star and MyJourney have made a positive difference for you, especially alongside Mounjaro.
It’s great to know you’re finding them helpful in managing your symptoms and that you feel they’re good value for money. We really appreciate your support and kind words, and we’re always here if you need anything further.
Many thanks,
Wellgard 💛
Reply from Wellgard
Hello Gordon,
Thank you for your 5-star review! We really appreciate your feedback and are glad to hear you had a great experience. If you ever need anything in the future, we’re here to help.
Many thanks,
Wellgard 💛
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