Only been using it for a couple of days but based purely on taste alone, it's a definite 5* from me. I've only had it in coffee so far but absolutely no noticeable taste or aftertaste, mixes and disso... See more
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Review summary
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I have been a subscriber to Wellgard for some years and value their excellent products. Here’s the best part: for users of a certain age (ie “seniors”), who, maybe like me, get themselves in a techie... See more
Company replied
Deliver was quick and I love the collegen products I buy here. Was really happy to see there was a free gift of magnesium when buying 3 tubs. This didn’t turn up in my package but I messaged customer... See more
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Wasn’t sure at first as I have only been using it for two weeks, but have noticed improvements to my nails, less aches and pains, and seem to have more energy! Can only put it down to wellgard collage... See more
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Company details
- #80 of 276 best companies in Vitamin & Supplements Shop
Written by the company
In 2016, we set out to create a radical brand of supplements. For too long, the supplements industry had been defined by exaggerated promises and ridiculously high markups. After gathering a team of health and nutrition experts from UK, Europe and further afield, we set out together to challenge the industry. From day one, we knew we had to take on an autonomous approach. Working from the ground up, we built an online-only, direct to customer model, which allows us to offer clinically proven supplements at accessible prices. Staying true to our philosophy of "Clinically Proven Formulas. Maximum Results." has been a recipe for success. Today 100,000+ customers trust our products because they know what our products can do for them.
Contact info
Bayagan Group Ltd, Unit 5B, Brighton Trade Park Crowhurst Road, BN1 8AQ, Brighton, United Kingdom
- 01273604035
- support@wellgard.co.uk
- wellgard.co.uk
Wellgard. Feel Better. Live Better.
4.7
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Wellgard
Hello Dawn,
Thank you for your wonderful 5-star review! We're delighted to hear that you've had a great experience with our customer service and that you're happy with our products.
Your support means a great deal to us, and we look forward to helping you again in the future!
Many thanks,
Wellgard 💙
Excellent Customer service and…
Excellent Customer service and excellent product. I had a problem with the delivery via UPS, I contacted customer service and my parcel was resent with very fast delivery via a different courier. Communication was amazing and the product deserves 5 stars also!
I was given extra of the product I chosen (collagen) and some gummy’s to try due to the inconvenience and non delivery from the first courier. I would definitely recommend this company and I will be placing another order.
Alice has amazing customer service skills and she was so kind and caring, ensuring my order was completed and delivered for me, going above and beyond. Thank you again.
17 July 2026
Unprompted review
Reply from Wellgard
Hello Jules,
Thank you so much for taking the time to share your wonderful 5-star review! We're sorry to hear about the initial delivery issue with UPS, but we're delighted that our Customer Service team was able to resolve it quickly by arranging a replacement with a different courier.
It's fantastic to hear that you were happy with the communication, your Collagen, and the extra treats we included. We'll also be sure to pass your kind words on to Alice, she'll be thrilled to know her care, kindness, and dedication made such a positive difference to your experience.
Thank you so much for your recommendation!
Many thanks,
Wellgard 💛
Reply from Wellgard
Hello John,
Thank you for your fantastic 5-star review! We're thrilled to hear that you've had another great experience with us and that our product continues to be the best fit for you. It's wonderful to know we've earned your trust for repeat orders.
We truly appreciate your continued support.
Many thanks,
Wellgard 💙
Deliver next day easy to set up repeats…
Deliver next day easy to set up repeats all very quick and text to tell me process great
13 July 2026
Reply from Wellgard
Hello Suzy,
We’re so happy to hear that you enjoyed our fast next-day delivery, easy subscription setup, and helpful updates throughout the process.
We really appreciate your feedback and are glad we could make your experience quick and convenient.
Many thanks,
Wellgard 💙
Reply from Wellgard
Hello Pawel,
Thank you for your lovely 5-star review! We’re so pleased to hear that you received your order quickly and that you’re happy with your Collagen.
Many thanks,
Wellgard 💛
Very good product and I am always very…
Very good product and I am always very excited about the extra gift I get. Thank you
30 June 2026
Reply from Wellgard
Hello Mariam,
We’re delighted to hear that you’re enjoying our product and that the extra gifts are adding a little extra excitement to your experience.
Your support means a lot to us, and we look forward to continuing to provide products and surprises you love.
Many thanks,
Wellgard 💙
Reply from Wellgard
Hello Neir,
We really appreciate your recommendation and your continued support.
We're so happy to hear that you've had such a positive experience with us. It's wonderful to know that your orders arrive on time and that we continue to have the products you need.
Many thanks,
Wellgard 💛
It's not cheap but I Love the taste
It's not cheap but I Love the taste, ordered the six pack which was delivered within 48 hrs what's not to like.
10 July 2026
Reply from Wellgard
Hello David,
We're so pleased to hear that you love the taste and that your order arrived within 48 hours. It's great to know you had such a positive experience with us.
We really appreciate your support!
Many thanks,
Wellgard 💙
Ashwagandha Gummies - too much sugar!
This review is for the Ashwagandha gummies.
These are stated to ‘contribute to normal psychological function & reduction in tiredness.
As a diabetic I should have read the ingredients before purchasing as they are absolutely loaded with sugar. The first 2 ingredients are Glucose & Sucrose!
The ingredients on the bottle I received differs from that on the website as mine also includes cranberry juice as well as apple juice, so even more sugar.
They do taste sweet which is probably why many people enjoy the flavour of these products.
I expect the claim that these gummies reduce tiredness is due to this high sugar content, but it doesn’t last long and for diabetics like me it’s quite serious, which is not something that you expect from a ‘health’ product.
As for the contributing to ‘normal psychological function’ I’m not quite sure what they were supposed to do exactly but I felt absolutely no different (other than on an unpleasant high from the sugar).
So unfortunately I’m extremely disappointed as money is very tight and I have wasted £16 on this useless and bad for my health product ☹️
I gave 2 stars as I received my product very quickly and the gummies have a pleasant taste.
29 June 2026
Reply from Wellgard
Hello Jane,
Thank you for taking the time to share your feedback. We're sorry to hear that our Ashwagandha Gummies weren't suitable for you.
Our gummies do contain sugars as part of the formulation, and the nutritional information and ingredients are listed on both the product packaging and our website.
We appreciate your feedback regarding the ingredients shown online.
The gummies currently being supplied are our Mixed Berry flavour, which includes cranberry juice, and we are in the process of updating our website to ensure the ingredient list accurately reflects the current formulation.
We're also sorry to hear that you didn't experience the benefits you were hoping for. As with any food supplement, individual experiences can vary, and supplements are not intended to provide immediate effects.
We appreciate you highlighting this issue, as it helps us improve the information we provide to our customers.
Many thanks,
Wellgard 💛
Very fast delivery and quality product
Very fast delivery, quality product and helpful discount code.
Cherryaid
10 July 2026
Reply from Wellgard
Hello Sanyry,
We're delighted to hear you were happy with the fast delivery, the quality of our Cherryaid, and that you were able to make use of a discount code.
We really appreciate your kind words and your support.
Many thanks,
Wellgard 💛
Really good healthy taste
Really good healthy taste. Great alternative to the alcohol I used to drink whilst cooking. I was recommended it as a sleep aid, though whether my improved sleep is down to Cherryaid or all the other factors I changed it is impossible to say.
On the downside you do gets loads of e-mails!
25 June 2026
Reply from Wellgard
Hello Philippa,
Thank you so much for your thoughtful 5-star review!
It's amazing to hear you're enjoying the taste and that it's been a great alternative while cooking. We also appreciate your balanced feedback regarding your sleep experience.
Thank you as well for mentioning our emails. We appreciate your feedback and will pass it on to the relevant team. If you'd ever like to receive fewer emails, you can update your preferences or unsubscribe at any time using the link at the bottom of our emails.
Thanks again for your support and for choosing Wellgard!
Many thanks,
Wellgard 💙
Reply from Wellgard
Hello Fiona,
We're so happy to hear that your order arrived quickly and that everything went smoothly with no issues at all. Your support means a lot to us.
Many thanks,
Wellgard 💛
Arrived quickly and well packaged
Arrived quickly and well packaged. However before starting I looked into possible effects with prescribed medication.As I take thyroxine, was concerned there could be risks for me. So sadly disappointed that I may not be able to start the collegen treatment.Unless someone could clarify for me.
9 July 2026
Reply from Wellgard
Hello Diana,
Thank you for your 4-star review!
We're pleased to hear that your order arrived quickly and was well packaged.
We appreciate you taking the time to look into how the product may work alongside your prescribed medication. For any questions or concerns regarding taking supplements alongside medication, we always recommend speaking with your doctor or healthcare professional, as they are best placed to provide advice based on your individual circumstances.
We would be happy to provide any product information we can, so please feel free to contact our customer service team via email to Support@wellgard.co.uk or give us a call on 01273 604035.
Thank you again for your feedback, and we hope we can continue to support you.
Many thanks,
Wellgard 💙
Reply from Wellgard
Hello Margaret,
Thank you for taking the time to leave us a 5 star review!
Many thanks,
Wellgard 💙
Everything is great
Everything is great. Your product, which I have used for 6 weeks, is working. The parcel you sent was great, and I am happy.thank you
8 July 2026
Reply from Wellgard
Hello Jonnie,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you're happy with your product and that you've had such a positive experience after using it for the past 6 weeks. It's also great to know you were pleased with your order and delivery.
We really appreciate your kind words and your support. Thank you for choosing us!
Many thanks,
Wellgard 💛
Fast delivery .ĺ
9 July 2026
Reply from Wellgard
Hello Ornon,
We're so pleased to hear you were happy with our fast delivery. We really appreciate your support!
Many thanks,
Wellgard 💙
Arrived the day after i’d placed my…
Arrived the day after i’d placed my order for a tub of collagen, first time i’ve purchased collagen from this company.
8 July 2026
Reply from Wellgard
Hello Suzette,
We're delighted to hear that your first order with us arrived the very next day. We hope you're enjoying your Collagen, and we're so pleased your first experience with Wellgard has been a positive one.
Many thanks,
Wellgard 💛
Wellgard Collogan Powder.
I think this company is excellent!! I’ve never ever had a parcel delivered so quick, also they sent me emails to say who would be delivering my parcel, and when. I’am very impressed and happy with my purchase Thankyou.
8 July 2026
Reply from Wellgard
Hello Sheryl,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you were impressed with our delivery service and communication. It's great to know your order arrived so quickly and that you felt well informed throughout the process.
We really appreciate your kind words and your support. Thank you for choosing Wellgard, and we hope you enjoy your Collagen Powder!
Many thanks,
Wellgard 💙
Well saw the advert and thought this…
Well saw the advert and thought this is what i cud do with so ordered it and no problem ordering so thanks
8 July 2026
Reply from Wellgard
Hello Patricia,
Thank you so much for your 5-star review!
We’re delighted to hear you found our advert helpful and that your ordering experience was smooth and hassle free.
We really appreciate your support!
Many thanks,
Wellgard 💛
Very helpful
4 June 2026
Reply from Wellgard
Hello Chloe,
Thank you for taking the time to leave us a 5-star review! We appreciate your support.
Many thanks,
Wellgard 💙
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