I guess it's to be expected when you buy products like Herman Miller chairs because they come at a premium, but I genuinely can't fault Wellworking. Price was as good as it's ever going to be, deliver... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Online, I booked a 30 minute personal viewing of desk chairs at the Pershore branch. I gave requirements at this time - chair height, lumbar support, mesh back, price range - and when I arrived, the s... See more
Company replied
Easy to order, all specifications clarly listed. Delivery was quick and on time. Unfortunately there was an issue with the product which arose a few days after first use; called Wellworking an... See more
Company replied
Wonderful seamless process, very good customer service, and great communication. Fats reliable shipping and friendly courier. Totally in love with my new chair. I am convinced there is no better (... See more
Company replied
Company details
- Office Furniture Shop
- Home Furniture Shop
- Living room shop
- Office equipment supplier
- Office supplies shop
- Office supply wholesaler
Written by the company
Wellworking – helping you work well, wherever work is. Established in 1999, Wellworking is a trusted UK supplier of high-quality commercial office and home office furniture, committed to enhancing comfort, productivity and workplace wellbeing. Our mission is simple: to help people work better, wherever they are. We offer a carefully selected range of office chairs, desks, furniture, designer accessories and storage solutions from leading global designer brands. Always competitively priced, our furniture combines style with function to support your working life, whether you’re furnishing a corporate workspace or setting up a home office. With offices in London, Scotland and the Midlands, we deliver across the UK using our own expert team, ensuring reliable delivery, professional installation, and award-winning customer service every step of the way. As a Certified B Corporation®, Wellworking is dedicated to responsible business practices. Sustainability shapes every part of what we do, from the materials we select to the brands we work with. In line with our values, we created the Re-Lived® range, giving pre-loved, ex-display and factory returned furniture a second life. Our experienced engineers inspect, clean and restore each item to high standards, offering you a more affordable and eco-conscious way to furnish your workspace. All Re-Lived® furniture is in stock and comes with a 2-year warranty, free delivery, and VAT included in the price. Featuring premium pieces from Herman Miller, HAG, Knoll, RH, Muuto, HAY and more, it’s the perfect choice for those who want quality, style, and sustainability in one. We also offer a furniture rental service with short- and long-term options, ideal for flexible or short-term office spaces, staging for offices and homes, remote teams, hybrid working, temporary home offices, or trialling furniture before buying. Our rental range includes office chairs and desks from trusted names such as Herman Miller, all delivered and set up by our in-house team. You’ll have full support for the duration of your rental, making the experience hassle-free from start to finish. For businesses, our commercial projects team provides tailored office furniture solutions, from small office fit-outs to multi-site installations. We work with companies of all sizes to design inspiring, productive workspaces, supported by our team of ergonomic experts who can carry out workplace assessments to improve employee wellbeing. As an Authorised MillerKnoll dealer, we supply iconic pieces from Herman Miller, Knoll, Vitra, HÅG, RH, Muuto, HAY, and CBS, offering timeless design and performance that is built to last. Our commitment to service and quality has earned us a loyal client base and industry accolades, including the prestigious Furniture Provider of the Year award at the Mixology Awards and a 5 star rating from our customers on Reviews.io and Trustpilot.
Outstanding Customer Service
Helping You Work Well
We are committed to making sure all our customers have the best experience when ordering their furniture from Wellworking. Our advisors are available to offer advice on which product is best and help with the ordering process. Our own delivery drivers will deliver across Mainland UK. They can assemble your product, take away the packaging and demonstrate its features before leaving. We want to make sure your chair, desk, accessory or other piece of fumiture enhances your work or home life, as at Wellworking, we are 'Everything about working well'!
Contact info
Unit 7, Western Avenue Business Park, Mansfield Road, W3 0BZ, London, United Kingdom
- 02031100610
- info@wellworking.co.uk
- wellworking.com
4.9
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Expensive but well worth it.
Very helpful on the phone, easy to contact, good technical advice prior to purchase, easy ordering process, speedy delivery, friendly and respectful delivery driver. Expensive chair but very comfortable and certainly worth the spend. Definitely recommend
20 February 2022
Reply from Wellworking
We really appreciate the recommendation for Wellworking. We were glad to have been able to help you make your choice of chair and that the process was a smooth one. Thank you for the five star rating.
A smooth transaction
My office chair was delivered exactly on the date promised upon ordering. The process was smooth with good communication.
19 February 2022
Reply from Wellworking
We really appreciate you taking the time to share about your positive experience of ordering an office chair from Wellworking. Thank you for giving us a five star rating.
Everything I could reasonably expect
Wellworking is one of the few vendors in the UK that stock the Vitra Eames EA118 chair, so this in itself is a recommendation. When I ordered the chair, Wellworking gave me an exact delivery date. However, owing to matters beyond Wellworking's control, the chair could not be delivered until a few days later. Nonetheless, Wellworking kept me informed. The actual delivery was made precisely at the mutually pre-arranged time and was done most considerately given the difficulty in accessing the building. Finally, Wellworking proved to have an excellent after-sales service which helped me to figure out the finer points of how to adjust the chair for optimal comfort.
15 February 2022
Reply from Wellworking
We're really pleased your experience of ordering a Vitra Eames EA118 chair from Wellworking was a positive experience. We were glad to be able to help you and we really appreciate the five star rating.
Outstanding service and best selection…
Outstanding service and best selection of products.
14 February 2022
Reply from Wellworking
That's wonderful to hear! Thank you for the five star rating and kind words.
Great service and fantastic deal
Great service and fantastic deal on this much hyped chair.
The chair is as good as the reviews.
The service from Wellworking was spot on - needed to change delivery and not a problem.
14 February 2022
Reply from Wellworking
We're really glad you had a positive experience ordering your chair from Wellworking and that your chair has lived up to expectations. Thank you for the five star rating.
Extremely happy with this 5stars office…
Extremely happy with this 5stars office chair. Quick delivery.
14 February 2022
Reply from Wellworking
It's good to hear you're happy with the Wellworking service. We really appreciate the five star rating.
Great choice and amazing service for…
Great choice and amazing service for Herman Miller chairs.
12 February 2022
Reply from Wellworking
Thank you for taking the time to review Wellworking and rate us five stars, we really appreciate it.
Excellent service
Friendly service with very good prices. Quick delivery, highly recommended. Will use them again.
12 February 2022
Reply from Wellworking
It's good to hear you found us competitively priced and that you would recommend us to others. Thank you for the five star rating.
Order arrived in less than 24 hrs
Order arrived less than 24 hrs after ordering & within 1 hour time slot given. Sayl chair unfortunately didn't suit me so is being returned but collection has been arranged - very straightforward and easy to do.
11 February 2022
Reply from Wellworking
We're sorry the Herman Miller Sayl didn't work out for you but hope you've found something better instead. Thank you for the five star review.
Fantastic service
Fantastic service, delivery within 24 hours of order. Chair came assembled, ready to go. Would rate Wellworking as one of the best online services.
11 February 2022
Reply from Wellworking
Thank you very much for those kind words about Wellworking. We really appreciate the five star rating and are pleased you had a good experience ordering from us.
Good experience
Had some issues with the order which were quickly sorted out by their sales team. Easy to deal with.
11 February 2022
Reply from Wellworking
We're glad we were able to sort out your issues and that you found us easy to deal with. We really appreciate you sharing your experience of ordering from Wellworking.
Excellent and very efficient service.
11 February 2022
Reply from Wellworking
That's great to hear! Thank you taking the time to rate Wellworking five stars.
Pleasantly Surprised!
I was looking for a while for a Herman Miller Aaron Chair but it is impossible to find a company that offers finance until I've noticed that Wellworking provide that service.
Website was user friendly, the whole experience including submitting request for finance was painless and prompt.
After the finance was approved, I had an email from their team notifying me about the delivery schedule with a 2 hour window which is great and there weren't any hiccups. I did, however, ended changing the chair for a bigger one and a different colour, again the process was swift, no hassle, no aggravation. I've never really experienced anything like this before.
If I could give a 6 star rating I would, definitely will recommend to others.
Thanks again to everyone in Wellworking!
9 February 2022
Unprompted review
Reply from Wellworking
Thank you very much for taking the time to write such kind words about your experience of ordering from Wellworking. We were very happy to help you get the right Herman Miller Aeron chair and are pleased you would recommend us to others.
Reply from Wellworking
We're pleased to hear you were happy with the Wellworking service. Thank you for the five star rating.
Reply from Wellworking
Thank you, that's great to hear! We really appreciate the five star rating for Wellworking.
Wellworking are the best
Wellworking are an extraordinary company; their expertise, their products and their customer service cannot be faulted.
After talking to their sales team to get advice, I ordered the Herman Miller Verus 'create your own' chair in October last year. The Wellworking website makes it clear that there is a wait for delivery. The chair was originally due to be delivered shortly before Christmas, but there was a delay at the manufacturers. The delays continued through January.
At every point, Wellworking staff - namely Tasha - went above and beyond the call of duty in providing me with regular updates and doing their best to communicate with the manufacturer.
The chair has arrived today and it is perfect.
I would give Wellworking ten stars if I could!
2 February 2022
Unprompted review
Reply from Wellworking
Thank you so much for this glowing endorsement of Wellworking. We really appreciate you taking the time to share your experience of ordering a Herman Miller Verus chair from us. We're also grateful for your understanding following the manufacturing delays. Thank you for the five star rating.
Reply from Wellworking
Thank you for taking the time to rate Wellworking five stars. We're glad to hear you're a happy customer!
Excellent fast service
Excellent fast service. Could not make the suggested delivery date, (which was three days from the order date) but was given a new convenient date shortly afterwards. A reassuring Wellworking van turned up (so nice to have it delivered by the company I bought it from) with a very helpful driver who brought the chair in and removed the minimal packaging. He asked me to check the chair, which was perfect, and showed me how to adjust it. I was delighted by the service.
31 January 2022
Reply from Wellworking
Thank you for the very kind words about the Wellworking service. We're glad you like your chair and that everything went smoothly.
Delivered with care
Delivered with care, took time to setup wheels and place in room. Amazing chair (HM Mirra 2)
31 January 2022
Reply from Wellworking
We're pleased you like your Herman Miller Mirra 2 from Wellworking. Thank you for taking the time to rate us five stars.
Could not fault
Best price I could find online, delivery within 2 days and Gary the delivery driver was fantastic. Could not fault at all
31 January 2022
Reply from Wellworking
That's great to hear. We're glad you found Wellworking competitively priced and that everything went smoothly for you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.