Wellworking Reviews 2,847

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and high-quality products. Many highlight the efficient and reliable delivery service, often noting the helpfulness and professionalism of the delivery staff. People are particularly satisfied with the ease of ordering and the overall positive interaction with the company. However, some customers experienced issues with delivery, such as items being left outside or incorrect products being sent. A few people also reported receiving faulty items or products that did not meet their expectations, despite the company's efforts to resolve these issues.

What people talk about most

Delivery service

People report positive experiences with delivery service. Customers frequently praise the speed and... See more

Product

Customers consistently note positive experiences with product. Many reviewers are delighted with the quality,... See more

Service

Consumers find service to be positive, highlighting excellent communication from start to finish, especially... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, efficiency, and... See more

Price

Reviewers mention positive feedback about price. Customers are delighted with the competitive and very good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I guess it's to be expected when you buy products like Herman Miller chairs because they come at a premium, but I genuinely can't fault Wellworking. Price was as good as it's ever going to be, deliver... See more

Company replied

Rated 5 out of 5 stars

Online, I booked a 30 minute personal viewing of desk chairs at the Pershore branch. I gave requirements at this time - chair height, lumbar support, mesh back, price range - and when I arrived, the s... See more

Company replied

Rated 5 out of 5 stars

Easy to order, all specifications clarly listed. Delivery was quick and on time. Unfortunately there was an issue with the product which arose a few days after first use; called Wellworking an... See more

Company replied

Rated 5 out of 5 stars

Wonderful seamless process, very good customer service, and great communication. Fats reliable shipping and friendly courier. Totally in love with my new chair. I am convinced there is no better (... See more

Company replied


Company details

  1. Office Furniture Shop
  2. Home Furniture Shop
  3. Living room shop
  4. Office equipment supplier
  5. Office supplies shop
  6. Office supply wholesaler

Written by the company

Wellworking – helping you work well, wherever work is. Established in 1999, Wellworking is a trusted UK supplier of high-quality commercial office and home office furniture, committed to enhancing comfort, productivity and workplace wellbeing. Our mission is simple: to help people work better, wherever they are. We offer a carefully selected range of office chairs, desks, furniture, designer accessories and storage solutions from leading global designer brands. Always competitively priced, our furniture combines style with function to support your working life, whether you’re furnishing a corporate workspace or setting up a home office. With offices in London, Scotland and the Midlands, we deliver across the UK using our own expert team, ensuring reliable delivery, professional installation, and award-winning customer service every step of the way. As a Certified B Corporation®, Wellworking is dedicated to responsible business practices. Sustainability shapes every part of what we do, from the materials we select to the brands we work with. In line with our values, we created the Re-Lived® range, giving pre-loved, ex-display and factory returned furniture a second life. Our experienced engineers inspect, clean and restore each item to high standards, offering you a more affordable and eco-conscious way to furnish your workspace. All Re-Lived® furniture is in stock and comes with a 2-year warranty, free delivery, and VAT included in the price. Featuring premium pieces from Herman Miller, HAG, Knoll, RH, Muuto, HAY and more, it’s the perfect choice for those who want quality, style, and sustainability in one. We also offer a furniture rental service with short- and long-term options, ideal for flexible or short-term office spaces, staging for offices and homes, remote teams, hybrid working, temporary home offices, or trialling furniture before buying. Our rental range includes office chairs and desks from trusted names such as Herman Miller, all delivered and set up by our in-house team. You’ll have full support for the duration of your rental, making the experience hassle-free from start to finish. For businesses, our commercial projects team provides tailored office furniture solutions, from small office fit-outs to multi-site installations. We work with companies of all sizes to design inspiring, productive workspaces, supported by our team of ergonomic experts who can carry out workplace assessments to improve employee wellbeing. As an Authorised MillerKnoll dealer, we supply iconic pieces from Herman Miller, Knoll, Vitra, HÅG, RH, Muuto, HAY, and CBS, offering timeless design and performance that is built to last. Our commitment to service and quality has earned us a loyal client base and industry accolades, including the prestigious Furniture Provider of the Year award at the Mixology Awards and a 5 star rating from our customers on Reviews.io and Trustpilot.

Outstanding Customer Service

Helping You Work Well

We are committed to making sure all our customers have the best experience when ordering their furniture from Wellworking. Our advisors are available to offer advice on which product is best and help with the ordering process. Our own delivery drivers will deliver across Mainland UK. They can assemble your product, take away the packaging and demonstrate its features before leaving. We want to make sure your chair, desk, accessory or other piece of fumiture enhances your work or home life, as at Wellworking, we are 'Everything about working well'!

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Good quality

Good quality, good communication, good value. All positive

9 April 2026
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Reply from Wellworking

That's great to hear! We're really pleased you had a positive experience ordering from Wellworking. Thank for writing a review and for rating us five stars.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Top class experience.

8 April 2026
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Reply from Wellworking

We really appreciate you taking the time to write a review for Wellworking. Thank you for rating us five stars.

Rated 5 out of 5 stars

Good price and prompt efficient no fuss…

Good price and prompt efficient no fuss delivery; thank you

8 April 2026
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Reply from Wellworking

You are very welcome! Thank you for taking the time to write a review and for rating us five stars. We're glad you found us competitively priced also.

Rated 5 out of 5 stars

They were the best

They were the best ! From ordering to delivery was absolutely sensational
I would definitely buy from them again

2 April 2026
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Reply from Wellworking

We're really pleased to hear you'd order from Wellworking again after this positive experience. Thank you for rating us five stars and for taking the time to write a review.

Rated 5 out of 5 stars

Couldn't be happier about this experience.

I reviewed wellworking over 10 years ago when I last used them. This alone is a testament to their service, because the chair I bought from them worked for all that time, but now I need a replacement chair, and I came back to them after a failed experience via Amazon. I talked to them about what I wanted, and they recommended a chair. It was delivered some weeks later, but it was a wait I expected. Sadly the chair didn't suit my needs, but this was because of something specific I failed to explain. They happily arranged to collect the chair and refund me, but instead we talked further, and in the end, they brought me two new chairs, one for each work area, confident these would work for me, and collected the unwanted chair at the same time. The new chairs are brilliant and I've been using them daily since. I wouldn't have done this if I hadn't trusted their judgement and knowledge, but also because of the "nothing was too much" effort they put in to make sure I got something I wanted. Really friendly, helpful and honest, from start to finish. I couldn't have wished for better service. Very happy to recommend.

23 March 2026
Unprompted review
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Reply from Wellworking

We were really glad to help make sure you had the right chair for your circumstances. Thank you for returning to Wellworking for this purchase and for sharing such kind comments. We also really apreciate the five star rating.

Rated 5 out of 5 stars

Really great company to deal with

Really great company to deal with. Very helpful on the telephone when I placed my order and good communication prior to delivery. Delivery at my convenience. The delivery driver was punctual, helpful and very careful when manoeuvring his van in and out of our property. The chair I bought is perfect and is exactly what I needed for working from home. I am genuinely delighted with my experience.

31 March 2026
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Reply from Wellworking

That is really good to hear! Thank you for taking the time to review your experience of ordering from Wellworking. We really appreciate the five star rating and your kind words.

Rated 5 out of 5 stars

First class service and fantastic chair

First class service and fantastic chair
Delivery great
After sales very good

26 March 2026
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Reply from Wellworking

We're delighted to hear you had a really positive experience ordering from Wellworking. Thank you for taking the time to write a review and for rating us five stars.

Rated 5 out of 5 stars

Excellent product

Excellent product - great delivery service.

27 March 2026
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Reply from Wellworking

Thank you very much for taking the time to write a review and for rating Wellworking five stars. We're glad everything went smoothly with your order.

Rated 5 out of 5 stars

This company provided an excellent service

The item I wanted was in stock and this was confirmed by a quick phone call to the seller. The phone number was easy to find on the web site and answered promptly. My item (Eames Multi Coloured Coat Rack) was despatched and arrived safely in perfect condition.

25 February 2026
Unprompted review
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Reply from Wellworking

Thank you very much for taking the time to write a review for Wellworking. We're really pleased everything went smoothly for you. Thanks for the five star rating.

Rated 5 out of 5 stars

Great quick service and efficient…

Great quick service and efficient delivery

18 March 2026
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Reply from Wellworking

We're really pleased to hear you had a positive experience ordering from Wellworking. Thank you for taking the time to write a review and rate us five stars.

Rated 5 out of 5 stars

10/10 customer service.

10/10 customer service.

Really appreciate David and Paul professionalism. Received my chair within 3 working days.

16 March 2026
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Reply from Wellworking

Thank you very much for taking the time to write a review for Wellworking. We're pleased you had a positive experince ordering from us and really apreciate the five star rating.

Rated 5 out of 5 stars

Excellent service all round from the…

Excellent service all round from the quality of the furniture to the seamless logistics set up. Wouldn’t hesitate to use them again

11 March 2026
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Reply from Wellworking

That is great to hear! Thank you for taking the time to share your psoitive feedback for Wellworking. We really appreciate the five star rating also.

Rated 5 out of 5 stars

Such a helpful company

Such a helpful company with a good range of products. They delivered my husband’s office chair just when we wanted them to, and he is really pleased with it.

3 March 2026
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Reply from Wellworking

We're really pleased everything went smoothly with your delivery and your husband is happy with his chair. Thank you for taking the time to rate Wellworking five stars.

Rated 5 out of 5 stars

Excellent service once again!

Excellent service once again from this company. Product in very good condition and delivery by their driver was perfectly carried out.

2 March 2026
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Reply from Wellworking

Thank you very much for your kind comments about Wellworking and for rating us five stars. We're glad you had a positive delivery experience.

Rated 5 out of 5 stars

Customer service

All round excellent service by phone, delivery and product.
Thank you

2 March 2026
Wellworking logo

Reply from Wellworking

You are very welcome! Thank you for taking the time to write a review for Wellworking. We really appreciate the five star rating too.

Rated 5 out of 5 stars

Superb service

I guess it's to be expected when you buy products like Herman Miller chairs because they come at a premium, but I genuinely can't fault Wellworking. Price was as good as it's ever going to be, delivery was super quick and when the chair developed a squeak the customer service were quick to respond and replaced the chair very quickly. I would highly recommend

23 February 2026
Wellworking logo

Reply from Wellworking

Thank you very much for the recommendation and five star rating for Wellworking. We're really pleased to hear you had a positive experience ordering from us. Thanks for taking the time to write a review.

Rated 5 out of 5 stars

Chair came fully constructed

Chair came fully constructed. Fast delivery.

23 February 2026
Wellworking logo

Reply from Wellworking

We're pleased you had a positive experience ordering from Wellworking. Thank you for taking the time to write a review and for rating us five stars.

Rated 5 out of 5 stars

Extraordinary customer service

Purchased a HÅG chair here recently. One of the best buying experience I ever had. Very kind team and top notch customer service.

16 February 2026
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Reply from Wellworking

That's great to hear! Thank you very much for your very kind comments about Wellworking. We really appreciate the five star rating too.

Rated 5 out of 5 stars

Excellent customer service and range of…

Excellent customer service and range of products. Great communication from the sales team, highly recommend.

12 February 2026
Wellworking logo

Reply from Wellworking

Thank you very much for the recommendation for Wellworking. We're really pleased everything went smoothly with your order. Thanks for taking the time to write a review and for rating us five stars.

Rated 5 out of 5 stars

Everything ran smoothly

Everything ran smoothly. The chair arrived and was delivered with great care. I am so pleased with it.

4 February 2026
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Reply from Wellworking

We're really pleased to hear everything went well with your order and delivery from Wellworking. Thank you for taking the time to write a review and rate us five stars.

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