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3.2
4 reviews
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"I decided to cancel my order after it had already been shipped, but I was pleasantly surprised by the immediate refund I received. The customer service was excellent and very responsive. It's clear that this is a trustworthy company, and I feel confident in their commitment to customer satisfaction. Highly recommend!"
I was really impressed with the quality and simplicity of installation of the Welock fingerprint smartlock that I purchased. Installation time was less than 3 minutes, no drills. The lock can be fitted to different doors up to 10cm width. Control can be made through Bluetooth or even remotely through WiFi. For the last, you need the Bluetooth-Wifi gateway, which can be purchased separately.
I was so happy that I bought 3 more. 2 new and 1 used. I bought 1 with a keypad and 1 with a fingerprint sensor again. Those came with the gateway in the box! The good thing about keypad is that you can enter a code to open the door and then send it to someone to use it.
The last one was used. I had everything that proved my ownership to that item but unfortunately it was blocked because of the fingerprint someone entered before. The welock support is amazing. I used the application to find the contact number in WhatsApp for the welock support center. In less than 1 hour after I provided them all the details and photos to proof the ownership, they unlocked the smartlock.
I am very happy with this product.
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