WeMasterTrade

Reply from WeMasterTrade

Jan 9, 2026

Thank you so much for leaving us a 5-star review! We’re truly happy to know that you’re having a great experience with WeMasterTrade. Your support means a lot to us and motivates our team to keep improving every day.
We wish you continued success in your trading journey, and remember, our team is always here whenever you need assistance.
Best regards,
WeMasterTrade Team

Reply from WeMasterTrade

Jan 8, 2026

Thank you so much for leaving us a 5-star review! We’re truly happy to know that you’re having a great experience with WeMasterTrade. Your support means a lot to us and motivates our team to keep improving every day.
We wish you continued success in your trading journey, and remember, our team is always here whenever you need assistance.
Best regards,
WeMasterTrade Team

Reply from WeMasterTrade

Jan 8, 2026

Thank you so much for leaving us a 5-star review! We’re truly happy to know that you’re having a great experience with WeMasterTrade. Your support means a lot to us and motivates our team to keep improving every day.
We wish you continued success in your trading journey, and remember, our team is always here whenever you need assistance.
Best regards,
WeMasterTrade Team

Reply from WeMasterTrade

Jan 7, 2026

Thank you for sharing your concern.

We’ve checked your case and confirm that the withdrawal ticket W000006976 in the amount of USD 500.17 has already been processed. Please kindly check your payment account again to see if the funds have been received.

If you still do not see the amount or need any further assistance, feel free to contact our support team and we’ll be happy to help clarify. Thank you for your patience.

WMT Team

Reply from WeMasterTrade

Jan 5, 2026

Thank you so much for leaving us a 5-star review! We’re truly happy to know that you’re having a great experience with WeMasterTrade. Your support means a lot to us and motivates our team to keep improving every day.
We wish you continued success in your trading journey, and remember, our team is always here whenever you need assistance.
Best regards,
WeMasterTrade Team

Reply from WeMasterTrade

Jan 5, 2026

Thank you so much for leaving us a 5-star review! We’re truly happy to know that you’re having a great experience with WeMasterTrade. Your support means a lot to us and motivates our team to keep improving every day.
We wish you continued success in your trading journey, and remember, our team is always here whenever you need assistance.
Best regards,
WeMasterTrade Team

Reply from WeMasterTrade

Updated Jan 2, 2026

Dear Toan,

We strongly disagree with the allegations made in this review and would like to clarify the situation.

Following a careful and comprehensive compliance review, our team identified serious and coordinated trading activity across multiple related accounts, conducted in a planned manner to circumvent internal risk controls and artificially distribute exposure. This behavior constitutes a material breach of our Terms and Conditions, including Section 10 – Termination of Contract, and is strictly prohibited.

For transparency, we also note that you previously received total payouts amounting to $4,415.50 (W000003879 on 23/10/2025), demonstrating that payouts are honored when trading is conducted in full compliance with our rules.

Additionally, we wish to clarify that, like many major proprietary trading firms, WeMasterTrade is taking strong and necessary measures against cheating and abusive trading behaviors, particularly organized attempts to exploit trading systems. Unfortunately, Vietnam currently records the highest volume of such activity, which has led to serious operational challenges, including profit confirmations being rejected by liquidity providers. While many prop firms have chosen to restrict or entirely ban traders from Vietnam, WeMasterTrade has deliberately chosen not to do so. Instead, we continue to invest heavily in advanced monitoring systems and strict enforcement to protect honest traders and maintain platform integrity.

We regret that your experience was negative. However, claims of scamming are unfounded. Rule-compliant traders are consistently paid, as evidenced by the many traders who continue to trade responsibly and successfully within our framework.

WMT Team

Reply from WeMasterTrade

Jan 2, 2026

Thank you so much for leaving us a 5-star review! We’re truly happy to know that you’re having a great experience with WeMasterTrade. Your support means a lot to us and motivates our team to keep improving every day.
We wish you continued success in your trading journey, and remember, our team is always here whenever you need assistance.
Best regards,
WeMasterTrade Team

Reply from WeMasterTrade

Updated Dec 31, 2025

Dear Trader,

Thank you for sharing your concern.

Following a detailed investigation, our Risk Department has completed a review of your trading activities associated with MT5 ID: 1073519.

During this review, the account was found to be in violation of our Terms and Conditions, specifically Section 10.6 – Arbitrage and Manipulative Practices. Our analysis identified an unusually high concentration of high-frequency, short-term trading activity. In particular:

Based on 405 executed positions, the account demonstrated a consistently high level of rapid trading activity.
More than 42% of the total realized profit was generated from these high-frequency trades.
The strategy involved opening a large volume of rapid and repetitive orders on XAUUSD, exceeding our acceptable thresholds.

While scalping itself is not prohibited at WeMasterTrade, trading behavior that is exclusively or excessively high-frequency triggers an additional review to protect system integrity and fair execution. In this case, the intensity and frequency of the trading activity negatively affected trade execution and disrupted the copy-trading process, leading to misalignment between interbank fund accounts and real-time market conditions.

Decision regarding Withdrawal ID: W000006984
As the account was found to be in breach of our Terms and Conditions, the withdrawal request W000006984 cannot be approved.

However, taking into consideration that these actions may have been unintentional and recognizing you as a valued client, our Risk Team has decided not to permanently terminate your account. Instead:
MT5 ID: 1073519 will be reset, providing a final opportunity to continue trading with us in full compliance with our rules.
Once the reset is completed, you may resume trading.

Please note that any future violations may result in permanent account termination without further notice. We strongly encourage you to carefully review all relevant trading rules and policies to avoid similar issues going forward.

WMT Team

Reply from WeMasterTrade

Updated Dec 30, 2025

Thank you for your review. We would like to clearly clarify the matter regarding your payout and profit-sharing concern.

According to WeMasterTrade’s publicly available Withdrawal and Profit Sharing Rules, profit share is determined solely by the Profit Consistency Ratio (PCR). These rules are transparent, published in advance, and apply equally to all traders without exception.

To restate the policy
If the PCR is above 20% and up to 30%, the profit share is fixed at 10%
To qualify for higher profit shares (from 50% up to 90%), the PCR must be below 20%

In your case, the PCR exceeded 20%, which is why the payout was correctly processed at 10%, fully in accordance with the agreed rules. If a trader chooses to continue trading and successfully reduces their PCR to below 20%, they may then become eligible for significantly higher profit shares, up to 90%, as clearly stated in our rules. There are no hidden rules, and this policy was accepted at the time of account purchase.

We also confirm that our team has provided multiple detailed explanations via email. Despite this, we received repeated requests to make exceptions, apply different rules, and messages containing pressure and threats, which cannot be accommodated. We apply our policies consistently and do not deviate from established rules under any circumstances.

Allegations of a “scam” are inappropriate when the rules are clearly documented, transparent, and consistently enforced. We strongly encourage all traders to carefully review the FAQ and trading conditions before trading or requesting withdrawals.

WMT Team

Reply from WeMasterTrade

Dec 29, 2025

Thank you for sharing your experience. We appreciate the opportunity to clarify this case with factual trading data so other traders can better understand how our risk rules work.

Please note that the account was not closed due to scalping. The closure occurred only because of a Max Daily Loss violation, calculated based on equity, in line with our Terms & Conditions.

On 26/12, the client opened a 0.2 lot Buy XAUUSD at 4513. At the daily session close, gold was at 4541, resulting in a floating profit of approximately USD 560, which was included in equity at the daily reset.

The position was held overnight. When price later moved to the Stop Loss at 4509, the total loss from the prior equity peak exceeded USD 500, which triggered the Max Daily Loss rule. As designed, the system then automatically closed the account.

Regarding Stop Loss execution:
The Stop Loss function operated normally. However, account-level risk rules always take priority, and the system automatically enforces them when limits are breached.

We understand this can be confusing, and we recommend all traders carefully review how Daily Loss is calculated using equity, especially when holding positions across trading sessions.

Thank you again for your feedback. We remain committed to transparency and fair rule enforcement.

WMT Team

Reply from WeMasterTrade

Dec 26, 2025

Dear Trader,

We respectfully disagree with this statement and would like to clarify the facts.

Your account MT5 ID: 1021842 was terminated on 08/10/2025 due to a Daily Loss limit breach, as the account equity exceeded the maximum allowed daily drawdown. This action resulted from a confirmed risk rule violation, not from any request or requirement for continued deposits.

Since that termination date, there has been no further trading activity or communication on your account, and we therefore do not understand the basis of the claim regarding “continued deposits.”

All risk limits, including Daily Loss rules, are clearly published and enforced equally across all traders.
We encourage all traders to carefully review the rules and ensure their trading strategy aligns with the risk parameters before trading.

WMT Team

Reply from WeMasterTrade

Dec 26, 2025

Thank you so much for leaving us a 5-star review! We’re truly happy to know that you’re having a great experience with WeMasterTrade. Your support means a lot to us and motivates our team to keep improving every day.
We wish you continued success in your trading journey, and remember, our team is always here whenever you need assistance.
Best regards,
WeMasterTrade Team

Reply from WeMasterTrade

Updated Dec 26, 2025

Dear Trader,

We respectfully disagree with the claim made in this review and would like to clarify the facts.

Your payout request W000006657 was rejected, and MT5 ID: 1038031 was terminated due to a confirmed violation of our Trading Interval Restriction.
Specifically, on 07/10, while a position on MT5 ID: 983132 (XAUUSD) remained open and in a losing state at 17:32:58, another trade was opened on MT5 ID: 1038031 at 17:33:42.
According to our records, these trades were executed on different funded accounts with an entry time difference of only several seconds, which constitutes a violation of our risk rules.

It is also important to note that you successfully received a previous payout on 30/09/2025 (W000003298 – USD 301.44). This clearly demonstrates that payouts are processed when trading activity complies with our rules.

We also wish to clarify that, like many major prop firms, WeMasterTrade is taking strong measures against cheating and abusive trading behaviors, particularly organized attempts to exploit systems. Unfortunately, Vietnam currently records the highest volume of such activity, which has led to serious operational challenges, including profit confirmations being rejected by liquidity providers. While many prop firms have chosen to restrict or ban traders from Vietnam entirely, WeMasterTrade has deliberately chosen not to do so. Instead, we continue to invest heavily in stricter monitoring and enforcement to protect honest traders and maintain platform integrity.

We regret that your experience was negative. However, payouts are consistently honored when accounts fully comply with our rules, as demonstrated by many traders who trade responsibly within our framework.

WMT Team

Reply from WeMasterTrade

Dec 25, 2025

Thank you so much for leaving us a 5-star review! We’re truly happy to know that you’re having a great experience with WeMasterTrade. Your support means a lot to us and motivates our team to keep improving every day.
We wish you continued success in your trading journey, and remember, our team is always here whenever you need assistance.
Best regards,
WeMasterTrade Team

Reply from WeMasterTrade

Dec 24, 2025

Dear Kevin,

Thank you for your feedback. We understand your frustration and would like to clarify this matter transparently.

Following a thorough review of your trading history, our Risk Team confirmed violations of Section 10.3 – Trading Interval Restriction across MT5 IDs 1010369, 1038171, and 1054753.

Our investigation identified cycling risk behavior between multiple accounts, which is strictly prohibited. For example:
Oct 6: After closing a trade on MT5 1038171 at 16:56:07, a new trade was opened on MT5 1010369 at 17:15:14.
Dec 11: After closing a trade on MT5 1054753 at 15:32:57, a new trade was opened on MT5 1010369 at 15:37:16.

These actions indicate risk transfer between accounts within the restricted interval. Please note that EA or copy trading does not exempt accounts from this rule.

As per our Terms and Conditions, accounts found in breach are subject to termination. Therefore, withdrawal request W000006975 was not approved, and the related accounts have been terminated accordingly.

We apply these rules consistently to all traders to maintain a fair and transparent trading environment. We encourage all clients to carefully review our Terms and Conditions to avoid similar situations in the future.

WMT Team

Reply from WeMasterTrade

Dec 23, 2025

Dear Trader,

Thank you for sharing your feedback. We understand your frustration and would like to clarify the situation in a transparent manner.

First, we would like to highlight that your account has successfully received two payouts in the past, which clearly demonstrates that our company does process withdrawals consistently when there are no rule violations:

W000002746 – USD 4,262.90 (paid on 09/12/2025)
W000001437 – USD 2,509.49 (paid on 26/06/2025)

Regarding your most recent withdrawal request, after a thorough review, the account was found to be in violation of our trading policies, which resulted in the account being banned. As a result, the withdrawal could not be processed. This action was taken strictly in accordance with our rules and is applied equally to all traders.

It is also important to note that, similar to many major prop firms, we are currently taking strong measures against cheating and abusive trading behaviors, particularly those involving organized groups attempting to exploit systems. Unfortunately, Vietnam is currently the market with the highest level of such abusive activities. These behaviors have caused serious operational challenges, including profit confirmations being rejected by liquidity providers.

Due to this, many well-known prop firms have chosen to ban traders from Vietnam entirely. However, we have deliberately chosen not to take that extreme approach. Instead, we are investing heavily in stricter monitoring, filtering, and enforcement to protect honest traders and ensure a fair trading environment.

We regret that your recent experience was negative. Nevertheless, we stand by the fact that payouts are always honored when accounts fully comply with our rules, as clearly demonstrated by your previous successful withdrawals.

Thank you for your understanding.

WMT Team

Reply from WeMasterTrade

Dec 23, 2025

Thank you so much for leaving us a 5-star review! We’re truly happy to know that you’re having a great experience with WeMasterTrade. Your support means a lot to us and motivates our team to keep improving every day.
We wish you continued success in your trading journey, and remember, our team is always here whenever you need assistance.
Best regards,
WeMasterTrade Team

Reply from WeMasterTrade

Updated Dec 22, 2025

Dear Paras,

Thank you for sharing your feedback. We understand your frustration; however, we would like to clarify the situation with accurate facts based on our system records and prior email communications sent to you.

After a thorough review by our Risk Team, your account Forex 1073878 was found to have violated the Risk Consistency (RC) Rule for the second time, which led to account termination in accordance with our Terms & Conditions.

Key clarification points:
Risk Consistency Rule violation (NOT a payout or scam issue)
On 18 December (UTC+2), your open positions on XAUUSD resulted in a risk loss of approximately -2.38%, exceeding the allowed 2% risk per trade idea.

RC Rule evaluates the risk of a single trade idea, including floating loss, not just the stop-loss amount you intended.

Regarding your stop-loss claim ($600)
While you stated that your stop loss was set at $600, our system recorded a different execution outcome due to extreme market volatility and low liquidity caused by the CPI news release at 3:30 PM.
During such events, slippage may occur, and stop-loss orders may not be filled at the expected price. This is a market condition, not system manipulation.

Second RC violation = account termination
When the RC rule is hit the first time, the system automatically resets to give traders a chance to continue and better manage risk.
This was, however, your second RC violation, which results in automatic account termination, as clearly stated in our rules.

All calculations include floating loss, commissions, and fees, and a detailed breakdown was already sent to your registered email.

Customer support response
Our team has responded via email with full explanations. Claims that we did not reply are inaccurate.

We remain committed to transparency and fair rule enforcement for all traders.

WMT Team

Reply from WeMasterTrade

Updated Dec 22, 2025

Thank you for your feedback. We would like to clarify this case to avoid any misunderstanding.

After carefully reviewing your transaction, our Finance and Risk teams confirmed that the payment was made from a wallet flagged as a scam / high-risk wallet. As a result, the transaction was automatically rejected by our payment gateway and could not be approved, even though the blockchain transaction itself shows as successful on BSCScan.

Please note:
A successful blockchain transaction hash does not guarantee acceptance if the wallet is flagged by compliance and anti-fraud systems.
For security and regulatory reasons, we are unable to activate or issue trading accounts for payments coming from such wallets.

Current status
Your payment has NOT been accepted into our system.
Our team is processing a refund to resolve this matter.

We strongly reject any claim of scamming. This is a security and compliance case, not a payment loss or intentional withholding of services.

We appreciate your patience while the refund process is completed, and we encourage all clients to ensure payments are made from clean, compliant wallets to avoid similar issues in the future.

WMT Team