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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the team's efficiency, helpfulness, and professional demeanor. People frequently mention the quick response times and the staff's ability to provide effective solutions, often resolving issues promptly. Reviewers are particularly impressed with the prompt and knowledgeable assistance received, with many noting the speed and ease of their interactions. The support team is often described as responsive, patient, and courteous, making the overall experience very positive for consumers.

What people talk about most

Customer service

Reviewers express great satisfaction with customer service. Many customers highlight the support team's... See more

Response time

Clients share positive opinions on response time, consistently praising the support team's quickness and... See more

Staff

People report positive experiences with staff, consistently praising their responsiveness, helpfulness, and... See more

Service

Consumers find service to be positive. Many reviewers highlight the excellent support experience, noting that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whoever runs this company does a fantastic job! Every time I've reached out for answers to my questions, they have responded within a day. And they are very knowledgeable with answers and instructions... See more

Rated 5 out of 5 stars

I purchased a plugin with a lifetime license (seemingly just as they transitioned their business model to a subscription based model). I was pleasantly surprised that they are very quick to reply,... See more

Rated 5 out of 5 stars

Good service and reasonable response time. We worked hand in hand with a developer to optimize a plugin for our purposes.

Rated 5 out of 5 stars

Support responds quickly and provides good steps to follow to resolve the issue. Haven't had any complaints about their product support since adding the plugin to our site.


Company details

  1. Software company

Written by the company

Delivering world-class, ready-to-use WordPress plugins that empower your website to perform at its best.


Contact info

4.8

Excellent

TrustScore 5 out of 5

53 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent support experience overall

Excellent support experience overall. The support team was very responsive, helpful, and quick in identifying and fixing the issues. They also assisted with custom functionality and provided clear guidance throughout the process. Really appreciate the timely support and continuous assistance. Highly recommended plugin and support team!

13 May 2026
Unprompted review
Rated 5 out of 5 stars

I have been using their WP maps PRO…

I have been using their WP maps PRO plugin. The documentation is well done, but I needed more help and I used the chat on their site in one case, and opened a ticket in others. In both cases they answered very quickly and were able to help me with all my questions.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Thank you very much for such prompt…

Thank you very much for such prompt assistance. I have been a WordPress user for a long time and have dealt with many different companies that offer WordPress plugins. I have never received such prompt and qualified assistance anywhere. Thank you very much to your team.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

I have worked with Ashok before

I have worked with Ashok before. He is always responsive, patient, and helpful. It took a few iterations to fix my issue, during which he provided multiple options for fixes. we did find one that worked and suited my needs. thanks!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Good support

Support responds quickly and provides good steps to follow to resolve the issue. Haven't had any complaints about their product support since adding the plugin to our site.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

We've asked a customization after a new…

We've asked a customization after a new release. In 2 days we've had a answer and very good result. The interaction was very direct and efficient. I would recommend them as IT manager from my company

10 April 2026
Unprompted review

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