WePrescribe Online Pharmacy Reviews 

2,028
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,189 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that parcels are securely packaged and often arrive the very next day. People also highlight the wonderfully smooth ordering process, reasonable pricing, and the friendly, helpful staff who consistently provide expert guidance. However, some customers also noted unexpected delivery delays or the inconvenience of having to wait in all day for parcels requiring a signature. A few reviewers experienced longer waiting times than expected, expressing frustration when shipments were held up or delayed by the external courier services.

What people talk about most

Service

Customers had positive experiences with service, highlighting fast and efficient communication alongside... See more

Delivery service

Users describe positive interactions with delivery_service, noting that orders consistently arrive quickly... See more

Order

Reviewers mention positive feedback about order processes, highlighting quick and straightforward purchasing.... See more

Customer service

Clients share positive opinions on customer_service, consistently praising the helpful, caring, and efficient... See more

Staff

Reviewers highlight positive aspects of staff, describing them as consistently professional, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using WePrescribe for Mounjaro medication for nearly a year now and I cannot fault them. Orders are approved quickly after the relevant evidence is provided, dispatched quickly and arriv... See more

Company replied

Rated 5 out of 5 stars

Swapped from Asda to WePrescribe and placed my order at lunchtime on the 10th of July. My order was authorised and despatched that afternoon and delivered by Royal Mail Saturday morning. Very im... See more

Company replied

Rated 5 out of 5 stars

I was so impressed that thanks to Aleena my prescription was done immediately. I moved to to 7.5mg Mounjaro and already lost 1kgs in 2 days My appetite is curbed and my cravings too Medication w... See more

Company replied

Rated 5 out of 5 stars

Amazing service as usual. Next day delivery. Can't fault the service at all from weprescribe. Always on hand for expert advice if needed with no judgement. Customer's safety and well-being is a prior... See more

Company replied


Company details

  1. #3 of 114 best companies in Online Pharmacy
  2. #4 of 41 best companies in Health consultant
  3. #5 of 104 best companies in Pharmacy
  4. #3 of 74 best companies in Weight-Loss Service

Written by the company

We Prescribe are a regulated online prescribing practice designed to deliver healthcare to you wherever you are at any time of day. We believe that pharmacists are at the forefront of primary healthcare being the first port of call for patients when they cannot access treatment from their GP.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(2,028)

1,070 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good company to order from!

Good company to order from. Very thorough with making sure it’s going to the right person and that’s a good sign!
Delivery quick and service was great 😊

17 May 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi Chantel,

Thank you for your review! We’re really pleased to hear you were happy with the quick delivery and the service you received. We take security and making sure orders reach the correct person very seriously, so it’s great to know that gave you confidence in ordering with us. We truly appreciate your feedback and look forward to serving you again soon!

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

I appreciate the wonderful support in place.

I appreciate the support from my pharmacist. I’m happy I can ask questions face to face through zoom.

13 May 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi Rebecca,

Thank you for your kind feedback! We’re really pleased to hear that you feel supported by your pharmacist and find the face-to-face Zoom appointments helpful. Being able to ask questions and get clear guidance is so important, and we’re glad this has made a positive difference for you. We truly appreciate you taking the time to share your experience!

Thank you,

WePrescribe Team

Rated 1 out of 5 stars

I decided that I did not want to…

I decided that I did not want to proceed with my online purchase as I had waited two weeks for my order. I then checked my spam and realised I had received an email from them to o book a consultancy interview, then show a photo with my name on the scales with todays date. Although I had provided pictures this was then required and not part of the signing up process. I called We Prescribe to cancel my order and they stated that after 2 hours of booking your order it can not be refunded. On hearing this I did state to the company representative that this is against the sale of goods act 1979. I will now be taking this up in writing with the company and we be emailing them. I would not recommend any company that does not abide by UK Law!

14 May 2026
Unprompted review
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Reply from WePrescribe Online Pharmacy

Hi,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not initially meet expectations.

Our team aims to support all patients throughout the onboarding and verification process, which is required to ensure safe and appropriate prescribing. We appreciate your patience while this was being resolved.

We’re pleased that we were able to assist you further and that the matter has now been resolved. If you need any additional support, our team is always happy to help.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Great service again

Great service again,
Kept up to speed on the progress of my order
And swift delivery via Royal Mail
Thanks

11 May 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi,

Thank you for your kind review! We’re delighted to hear you were happy with the service again and that the order updates kept you informed throughout. It’s also great to know your delivery arrived swiftly with Royal Mail. We really appreciate your continued support — thank you!

Thank you,

WePrescribe Team

Rated 5 out of 5 stars
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi John,

Thank you for your review! We’re delighted to hear you’re happy with the service and quick delivery so far. We really appreciate your support and look forward to serving you again soon!

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Quick response and delivery within 3…

Quick response and delivery within 3 days from the order, brilliant service.

9 May 2026
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Reply from WePrescribe Online Pharmacy

Hi Iwona,

Thank you for your lovely review! We’re so pleased to hear you were happy with both the quick response and delivery service. We really appreciate your support and hope to see you again soon!

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Another order with excellent service

Another order with excellent service
Thank you

8 May 2026
Unprompted review
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi Sarah,

Thank you for your continued support. We’re delighted to hear that you’ve once again received excellent service from our team.

We truly appreciate your kind words and look forward to assisting you with future orders.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Very easy process and fast shipping.

Very easy process and fast shipping.

8 May 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi,

Thank you for your feedback. We’re delighted to hear that you found the process easy and were happy with the fast shipping.

We really appreciate you taking the time to share your experience and hope to assist you again soon.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Very quick replies

Very quick replies. I was offered a better price elsewhere and they matched the price straight away! Very good service!

8 May 2026
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Reply from WePrescribe Online Pharmacy

Hi Gab,

Thank you for your fantastic feedback. We’re so pleased to hear that you were happy with our quick responses and service.

We always aim to provide the best possible value for our patients, so we’re glad we could help with the price match. Your support is greatly appreciated, and we look forward to assisting you again in the future.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Fab service

Fab service , and speedy delivery, thankyou , advice always there if needed

9 May 2026
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Reply from WePrescribe Online Pharmacy

Hi,

Thank you for your lovely feedback. We’re so pleased to hear that you were happy with the service and speedy delivery.

It’s great to know that you feel supported when advice is needed — our team is always here to help. We really appreciate you taking the time to share your experience.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Good

Good, clear correspondence and very quick delivery!

8 May 2026
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Reply from WePrescribe Online Pharmacy

Hi Daniel,

Thank you for your kind feedback. We’re delighted to hear that you were happy with our communication and the speed of delivery.

We really appreciate you taking the time to share your experience and look forward to assisting you again in the future.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

First time using this pharmacy

First time using this pharmacy. The pharmacist was very thorough on our video call prior to obtaining prescription. Allowed me to ask any questions if needed. Quick and efficient service.

4 May 2026
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Reply from WePrescribe Online Pharmacy

Hi Sophie,

Thank you for taking the time to share your experience with us.

We’re so pleased to hear that your first experience with WePrescribe was a positive one. Our pharmacists always aim to provide thorough, supportive consultations and ensure patients feel comfortable asking any questions they may have, so it’s wonderful to know you felt well looked after.

We’re also glad the service was quick and efficient for you.

Thank you again for your kind feedback, and we look forward to supporting you in the future.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Mounjaro Customer for almost a year

I have been using WePrescribe for Mounjaro medication for nearly a year now and I cannot fault them. Orders are approved quickly after the relevant evidence is provided, dispatched quickly and arrive when they are supposed to. They are always well wrapped and cool on receipt. They also offer some of the consistently best prices I've seen.

I also used them to get my annual stock pile of high strength Fexofenadine to tackle hayfever season, and it was much cheaper than Boots online doctor and quick since I was already a patient.

1 May 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi Ellie,

Thank you so much for taking the time to leave such a detailed and thoughtful review.

We’re delighted to hear that you’ve had such a positive experience with us over the past year. It’s great to know that our quick approvals, reliable delivery service, careful packaging, and pricing have all helped make your treatment journey smooth and stress-free.

We’re also pleased we could help with your hayfever treatment too — especially during allergy season when quick and affordable access to medication can make such a difference!

Your continued trust and support mean a great deal to the whole team at WePrescribe, and we truly appreciate your kind words.

Thank you,

WePrescribe Team

Rated 4 out of 5 stars

Great service

Great service, I liked that I was called by the doctor before a decision was about my medication service was quick.

2 May 2026
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Reply from WePrescribe Online Pharmacy

Hi Emma,

Thank you for your kind feedback. We’re really pleased to hear that you found the service quick and helpful.

Having a doctor call before making a decision about medication is an important part of ensuring safe and personalised care, so it’s great to know this made a positive difference to your experience.

If there’s anything further we can support you with, please don’t hesitate to reach out.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Very quick efficient and thorough

Very quick efficient and thorough, excellent customer service.

30 April 2026
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Reply from WePrescribe Online Pharmacy

Hi Marion,

Thank you for your kind feedback.

We’re delighted to hear that you found our service quick, efficient, and thorough, and that our customer service met your expectations. We really appreciate your support.

If there’s anything else we can assist you with, please don’t hesitate to get in touch.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Excellent service

I had been of my jag a little longer due to an operation and the team were super thorough to make sure I was on the correct dose

3 May 2026
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Reply from WePrescribe Online Pharmacy

Hi Emma,

Thank you for your feedback.

We’re really glad to hear that our team took the time to thoroughly review your situation and ensure you were on the correct dose following your operation. Providing safe and attentive care is very important to us, especially when circumstances change.

If you need any further support, please don’t hesitate to get in touch.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Really good that you can have an online…

Really good that you can have an online consultation for any need. Happy with the service and responsibility taken.

1 May 2026
Unprompted review
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi Barbara,

Thank you for your kind feedback.

We’re really pleased to hear that you found the online consultation process convenient and that you’re happy with the level of care and responsibility provided. Delivering safe, accessible support is very important to us.

If you ever need further assistance, we’re always here to help.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi Julie,

Thank you for your feedback!

We’re delighted to hear that you’ve found our service consistently fast and efficient. We really appreciate your support and look forward to helping you again in the future.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Very efficient professional service

Very efficient professional service - definitely recommend to family and friends

30 April 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi Sandra,

Thank you for your kind feedback.

We’re pleased to hear that you found our service efficient and professional, and we truly appreciate your recommendation to family and friends. Your support means a great deal to us.

If there’s anything we can help you with in the future, please don’t hesitate to get in touch.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Excellent service across multiple purchases

Consistently excellent service across multiple purchases. Swift shipping and quick, communicative customer support make every transaction a pleasure

2 May 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi Amanda,

Thank you for your continued support and for sharing such positive feedback.

We’re delighted to hear that you’ve consistently had an excellent experience with us. It’s great to know that our swift shipping and responsive, communicative customer support have made your transactions smooth and enjoyable.

We truly appreciate your loyalty and look forward to supporting you again in the future.

Thank you,

WePrescribe Team

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