Weprintminiatures Reviews 

44
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

I used to be an extremely loyal customer, having bought a couple dozen beautiful miniatures from them and promoting them at every turn. However, the owner is a complete jerk who berates and bans custo... See more

Rated 5 out of 5 stars

I've been buying from this company for a while now and their miniatures are absolutely top notch. Any issues get sorted very quickly. Plus there's a great little community on Facebook where we al... See more

Rated 5 out of 5 stars

I've bought about twenty figures and they're all great. The 3D print quality is good and the customer service exemplary great communication. When figures have been damaged in the post replacements ar... See more

Rated 5 out of 5 stars

Used this company a number of times over past two years and they are great. Had a minitures subscription box for a year with them as well. Only stopped it because I was so far behind with my paintin... See more

Company details

  1. Toy manufacturer
  2. Miniatures Shop

Written by the company

Welcome to the ultimate destination for miniature enthusiasts! Whether you're an avid gamer, a model collector, or a miniature painter, we have something special for everyone. From intricately designed fantasy and sci-fi miniatures we offer a curated selection of the best in the industry.


Contact info

3.9

Great

TrustScore 4 out of 5

44 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(44)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent quality resin models

Excellent quality resin models. Shipped very quickly and packaging was excellent meaning miniatures did not suffer in transport. Highly recommend due to such a wide range of models. 🐻

8 March 2024
Unprompted review
Rated 1 out of 5 stars

Poor product. Appalling customer service.

Faulty product - print slip on both models ordered.

Offered refund by WPM, not forthcoming. DON'T RISK LOOSING YOUR MONEY!

They claim on their extensive social media campaigns to deliver high quality product and service. Both are the worse I've come across for a long time!

After offering the refund (which never came) I stated this was not good enough as I'd lose out on postage costs. At this point I was accused of making 'threats' and called 'a problem person'. Happy to provide documentary evidence of this "quality customer service" to anyone thinking of ordering. My advice - don't!

EDIT 16/11/24 - What a coincidence! As soon as I leave a review, the refund notice miraculously appears!

If you're still in doubt, read their reply.

Notice they don't deny their product was garbage.

Do you really want to shop with a company that calls their clients "a nutter" when they simply ask them to honour their T&C's? Or a company that threatens legal action when you say something negative? No, me neither!

15 November 2024
Unprompted review
Weprintminiatures logo

Reply from Weprintminiatures

Customer updated their review to try and make out that we only proccessed their refund after he left his review which is untrue in fact
It was proccessed at 13:12 on the 15th of November and our system sent him an email at 13:23 as proof the refund was sent.

It just proves that their is a time delay in refunds appearing on his account just as we said , at this point he will try and twist anything we do or say. So really when you our fine customers read this you can see he's being a troll and making things up in a war of words with us here on Trustpilot.

He's also trying to make out that our product is garbage when in fact its the best in the industry he just had a bad experience that is not representative of over 25,000 happy customers and 100,000 miniatures shipped and only 3 customer banned for bad behavior including him!

He was offered a refund and did not even request one at the time of his rude and agressive email. He's going to keep making out that we are the problem to cover for his terrible behaviour. We say it like it is any human being that behaves the way he has can't be considered perfectly fine.

This customer was banned for life and even in his review is making false claims, HE RECIEVED A FULL REFUND! Which we offered to him, he was given the choice of a replacement or a refund!

REFUNDS TAKE TIME FOR BANKS TO PROCCESS THIS IS STANDARD PRACTICE AND IS OUT OF OUR CONTROL THE REFUND HAS BEEN ISSUED BUT WILL TAKE A FEW DAYS TO REFLECT ON HIS ACCOUNT.

He was incredibly rude to customer service and threatened to "Tell all his friends" not to shop with us. We suspect he has no friends so posted here instead.

Bit of a nutter and not reflective of the 25,000 customer and 100,000 miniatures we have shipped. Buy with confidence we are the company that has your back when you buy miniatures but we wont tollerate agressive customers who LIE in reviews on trustpilot.

In over 4 years we have had to ban only 3 customers that should speak volumes as to Paul's conduct.

Every order is protected by our full money back guarantee and this customer recieved a full refund. We are happy to also provide evidence of this customers bad behaviour seeing as he is threatening to do the same which would place him in breach of GDPR regulations.

If Paul continues to make false claims about customers loosing their money which is not true in the slightest our lawyers will get involved and seek compensatory damages.

Again Paul recieved a full refund and was banned because of his rude behaviour, his experience is in no way reflective of the 5 star service and quality all our customers recieve.

Paul we would have been happy to replace your miniature but you didn't want to be helped, you only wanted to create drama... shame on you! And Banned for life!

Rated 5 out of 5 stars

Love this site

Great selection, fast easy navigation on the website and ordering is easy with a good payment options. Minis are detailed and well made.
Update emails show new and cool minis that are with in my interests

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Everything is worth the wait

While a bit slow in delivery (England to US is a bit of a jump) the miniatures have few fill lines to trim, few rough areas to smooth out, hold the detail from the catalog images so everything stands out when painted and come in most cases without a stand attached so they can be used in dioramas or on custom bases with ease.

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Amazing customer service. Been buying from them for a few years now and have never had a problem with them or their prints. Would highly recommend!

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Great business

Every dealing I’ve had has been flawless, good postage, excellent miniatures good all round service, recommended.

4 June 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company to purchase from. Beautifully detailed miniatures. Excellent customer service too if its needed. Well recommended!

4 July 2024
Unprompted review
Rated 5 out of 5 stars

Fab team

Fab team, great communications and the items landed within a couple of days. Really happy all round as the print quality is very high. Will be ordering from in the future.

28 June 2024
Unprompted review
Rated 5 out of 5 stars

No complaints

No complaints, they have a wide range of minis and good customer services. If there is a mis-print or an error in the order it is dealt with quickly and effectively.
The monthly mystery box never disappoints.

4 July 2024
Unprompted review
Rated 4 out of 5 stars

They send what you ask for

The site shows what they sell, and is organised well enough to get you to what you want; you order it, they deliver. Also, offers options on scaling, which IMHE some do not

1 July 2024
Unprompted review
Weprintminiatures logo

Reply from Weprintminiatures

Hey Sam, Why not 5 stars?

Rated 5 out of 5 stars

Great product and people.

I've been buying from this company for a while now and their miniatures are absolutely top notch.
Any issues get sorted very quickly.
Plus there's a great little community on Facebook where we all display our paint jobs.
They do go above and beyond customer service and their mini selection is large and varied covering all genres.
Great company will be a continuing customer.

4 July 2024
Unprompted review
Rated 5 out of 5 stars

Top quality miniatures

If you are looking for some top quality and awesome looking printed miniatures, then look no further as We Print Miniatures is the place to go 😊 they cover all things Sci-fi and fantasy for any and every tabletop game you can think off 😎 the miniatures are highly detailed and are a pleasure to paint too.

4 July 2024
Unprompted review

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