Surplus Asset Specialists, Inc. Reviews 13

TrustScore 4 out of 5

3.8

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Company details

  1. Property Consultant

Written by the company

We're more than just a real estate company – we're your partners in finding the perfect piece of land to call your own. With over a decade of experience in the industry, we've built a reputation for providing exceptional service and expertise to our clients. Whether you're searching for a rural retreat, a residential lot, or an investment opportunity, we have the knowledge and resources to help you achieve your goals.


Contact info

3.8

Great

TrustScore 4 out of 5

13 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Accommodating

I’m a full time Electrician who works from 5am-8pm every weekday. That said, I never have actual time to myself; like with personal matters, or time to focus on land purchasing tasks… I’ve been trying obtain land for past two years with no luck while juggling work. But Surplus handled everything and were very helpful throughout the entire process; even through my lack of free time. They remained spirited and available at all the times I was able to reach out. Great service, highly recommend if you’re also as booked up and lack free time.

4 April 2024
Unprompted review
Rated 1 out of 5 stars

Be very careful dealing with this…

Be very careful dealing with this company. I purchased a property from them 3 years ago and still did not receive my deed. The company cannot provide the proof of ownership of the property it sold to me. They respond to all my inquiries about providing me with the deed is, "We are working on it", it has been three years now. The town where the property is located has no record of them owning the property.
I read the reply to this message from the business owner. The response from the owner is false. My name is Mark Wroblewski. The property tax ID is 128.3-1-14 in the town of Lexington NY. As of 4/7/2024 this property does not list me as the owner.

28 March 2024
Unprompted review
Surplus Asset Specialists, Inc. logo

Reply from Surplus Asset Specialists, Inc.

We sincerely apologize for any confusion or inconvenience regarding the deed for the property you purchased from us in 2021.

We want to assure you that we have made diligent efforts to provide you with the deed, including sending it to you via email on multiple occasions. Additionally, the county has independently sent you a copy of the deed through direct mail. Furthermore, we encourage you to verify your ownership status on the county's website, where you will find confirmation that you are the registered owner of the property.

Your satisfaction and peace of mind are of the utmost importance to us, and we are committed to resolving this matter promptly. Please rest assured that we are actively working to ensure that you receive the necessary documentation.

If you have any further questions or concerns, please do not hesitate to reach out to us directly. We are here to assist you and address any issues you may have.

Thank you for bringing this to our attention, and we appreciate your understanding.

Rated 5 out of 5 stars

The entire process was very simple and…

The entire process was very simple and easy to understand. Chantel kept me informed every step of the way through the process. I would do another transaction again with them in a heartbeat!

19 March 2024
Unprompted review
Surplus Asset Specialists, Inc. logo

Reply from Surplus Asset Specialists, Inc.

Thank you so much for your glowing review! We're thrilled to hear that you found the entire process simple and easy to understand.

Providing clear communication and keeping you informed every step of the way is a top priority for us, and we're delighted that we're able to exceed your expectations in this regard.

We truly appreciate your feedback and would be honored to assist you with another transaction whenever you're ready. Thank you for choosing us!

Rated 5 out of 5 stars

It is the first time I bought a parcel…

It is the first time I bought a parcel to Surplus and I have to say that they were very professional and Chantel was really patient with me. I hope to keep making business with her. Surplus Asset Specialists, Inc. are outstanding in professionalism and trust.

31 August 2023
Unprompted review
Surplus Asset Specialists, Inc. logo

Reply from Surplus Asset Specialists, Inc.

Thank you for sharing your experience with us! We're delighted to hear that your first transaction with Surplus Asset Specialists, Inc. was a positive one.

We pride ourselves on professionalism and trust, and it's fantastic to know that Chantel's patience and professionalism made a lasting impression on you.

We value your business and look forward to continuing our partnership with you. If you ever need assistance in the future, don't hesitate to reach out.

Thank you for choosing Surplus Asset Specialists, Inc.!

Rated 1 out of 5 stars

its was so nice Dealing with Miss…

its was so nice Dealing with Miss Chantel Gabriel the representative of the company . for the purchase of my land. was a nice deal and so easy ,she is so nice and experience in the business .Did everything right over the phone so easy .I'm very satisfy with the purchase ,I have no hesitation in recommended her to anybody in the purchase of land ,she is very nice and well knowledgeable in real estate business Thank You Chantel God Bless you

2 July 2021
Unprompted review
Surplus Asset Specialists, Inc. logo

Reply from Surplus Asset Specialists, Inc.

Thank you so much for your review, Edwin, and hope we can help you again!!

Rated 4 out of 5 stars

We’ve had overall a great experience…

We’ve had overall a great experience working with Chantel and surplus asset, we did have issues with banks on both sides out of the control of both parties but they helped tremendously. We would highly recommend surplus asset specialists and definitely would buy land from them once again! Thank you for a great first time buying experience

11 June 2021
Unprompted review
Surplus Asset Specialists, Inc. logo

Reply from Surplus Asset Specialists, Inc.

Thank you so much for your review, Cheyenne, and hope we can help you again!!

Rated 5 out of 5 stars

First Time Land Buyer

I had the pleasure of working with Chantel while purchasing a piece of land as a gift to my husband. At first, I was skeptical because the process felt too easy. Chantel encouraged me to do my own research, and was still available for any remaining questions. I would definitely do business with her again and send others her way. She was kind, honest, worked fast, and always professional.

12 April 2021
Unprompted review
Surplus Asset Specialists, Inc. logo

Reply from Surplus Asset Specialists, Inc.

Thank you so much for your review Dr. Sabree, and hope we can help you again!!

Rated 5 out of 5 stars

This is an awesome business and I will…

This is an awesome business and I will be investing again!! Shout out to Chantel she was amazing with answering my questions and making me feel comfortable with these online transactions! Thanks a lot!

8 April 2021
Unprompted review
Surplus Asset Specialists, Inc. logo

Reply from Surplus Asset Specialists, Inc.

Thank you so much for your review Brandon, and hope we can help you again!!

Rated 5 out of 5 stars

Excellent Customer Service!!

My experience with Chantel was very positive. I had many questions and she was available to answer them all. My transactions were completed relatively easily with only "hold-ups" being questions I had to clarify what I was getting myself into.

30 March 2021
Unprompted review
Surplus Asset Specialists, Inc. logo

Reply from Surplus Asset Specialists, Inc.

Thank you so much for your review Eric, and hope we can help you again!!

Rated 5 out of 5 stars

Good customer service, fast easy sale

I did a google search land for sale by owner and came across this page. We were looking for hunting property, something simple and affordable.
We placed a deposit that we could cancel in 48 hours. I called the town to verify the owner of the property and it matched up to my deposit receipt. We felt comfortable so we decided to move forward with the sale.
Within 3 days we had the deed in our hands.
Chantel was wonderful to work with, she answered our questions immediately. I was able to reach her by phone and text, she made the experience stress free.
The process was so nice we plan on making another purchase if the right property comes along. Definitely would recommend Chantel at We Sell New York land!

24 March 2021
Unprompted review
Surplus Asset Specialists, Inc. logo

Reply from Surplus Asset Specialists, Inc.

Thank you so much for your review Tracie, and hope we can help you again!!

Rated 5 out of 5 stars

Good people and property made easy

This is a most amazing and wonderful opportunity for those with the time and resources to take advantage of the program this company has to offer. This is something that allows people to realize their dreams without the complication of 30 year mortgages.

29 January 2021
Unprompted review
Surplus Asset Specialists, Inc. logo

Reply from Surplus Asset Specialists, Inc.

Thank you so much for your review Paul, and hope we can help you again!!

Rated 5 out of 5 stars

I love doing business with Surplus

I love doing business with Surplus. So simple and informal from the privacy of your home. Very professional and trustworthy. Real Estate has never been so simplified

22 December 2020
Surplus Asset Specialists, Inc. logo

Reply from Surplus Asset Specialists, Inc.

Thank you so much for your review Infinite Land Holdings LLC, and hope we can help you again!!

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