WeShop Holdings Limited Reviews 978

TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant frustration regarding their inability to withdraw funds or sell shares, with some waiting over two years. They frequently mentioned issues with the company changing terms and conditions, leading to accounts being closed due to inactivity and accumulated shares being lost. Some people were dissatisfied with the company's communication, stating that updates were unclear or misleading, especially concerning the timeline for shares to be listed and available for withdrawal. Reviewers also noted problems with the app and website, including accounts being deactivated or not recognized, and a general lack of helpful support when trying to resolve these issues.

What people talk about most

Website

Customers had ambiguous experiences with the website. Many reviewers report that their accounts have been... See more

Price

Reviewers highlight negative aspects of price, with many expressing significant dissatisfaction regarding the... See more

Payment

Clients express significant frustration regarding payment issues, particularly the inability to withdraw... See more

Subscription

Users describe negative interactions with subscription terms. Many customers report that the company changed... See more

Application

People report negative experiences with the app. Many consumers describe it as unreliable and a waste of... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Waited over 2 years and 5 months and still getting same old message within you can’t withdrawal because it’s waiting for third parties ! I thought to trust WeShop from beginning as I thought it... See more

Rated 1 out of 5 stars

This company are a bunch of scam artists. This “shareback” scheme they offered basically used the customers to pump the price up of the shares when they went public, so their investors could sell ther... See more

Rated 1 out of 5 stars

Massive Scam. I started investing and purchasing through WeShop in 2022. After three years of being unable to sell my shares or do anything other than buy more, they quietly changed their terms and... See more

Rated 1 out of 5 stars

£750 worth of shares that I have had in my account for over two and a half years and I cannot sell them as they still are not on a ‘stock exchange’ and they have not had a formal update about it sin... See more


Company details

  1. Online marketplace

Written by the company

WeShop® no longer responds to Trustpilot reviews. If you have any questions, please contact customer services (https://help.we.shop). WeShop® is a shoppable, social network, on a mission to be majority owned by its community. WeShop® is not a cashback site, and does not hold funds on behalf of its users. WeShop® users have the ability to earn Shareback® when shopping at over 500 supported retailers, and inviting their friends who make a purchase. For all updates, please refer to our News section on the website (www.we.shop) or read our Frequently Asked Questions here: (https://we.shop/wshp-update-timeline) WeShop Holdings Limited is registered in the British Virgin Islands. Company registration number: 2046056.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

978 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Still nothing on Share Encashment.

Months down the line there’s still no way to realise any tangible benefit from Shareback.

Following the response from WeShop I have now read their update which confirms that their plans to list on a Stock Exchange has moved from Sept 2024 to Q4 2024. Not expecting that timetable to be achieved either.

It’s a great app and clearly shows how much value that members have built up over all their purchases. As to actually realising any of that value, you can check out any time you like, but you can never leave.

23 August 2024
WeShop Holdings Limited logo

Reply from WeShop Holdings Limited

Hi Jan,

We posted an update to our members a few weeks ago in relation to our progress to list the business here: https://help.we.shop/en/article/weshop-community-update-aug-2024-8qji7m/

Rated 5 out of 5 stars

It was a pleasant surprise !

It was a pleasant surprise to find an app that actually does what it is supposed to do - impressive!

21 August 2024
WeShop Holdings Limited logo

Reply from WeShop Holdings Limited

Hi Mo, thank you for your positive review! We are pleased you are enjoying WeShop.

Rated 1 out of 5 stars

Update your "shareholders"

I have hundreds of pounds sat waiting to be withdrawn.
In Feb 2024 they released a statement that funds would not be avaliable to withdraw until they were listed on the stockmarket, most likely to be in Sept 24
September is next week and there is still no update on how/when you can sell your shares for the money you've earned.
Whilst it's a great idea the actual running of the site is poor.
They have over promised and under delivered.
If we are able to sell our shares in Sept I will be shocked.
I've written off the money that I have sat in there as I've no faith that they will actually follow through.

If it is a legitimate business they would update their shareholders.
6 months and no update.

21 August 2024
Unprompted review
WeShop Holdings Limited logo

Reply from WeShop Holdings Limited

Hi Abigail,

We sent out a community update a few weeks ago, you can read it here: https://help.we.shop/en/article/weshop-community-update-aug-2024-8qji7m/

Rated 5 out of 5 stars

Brilliant range of shops

Brilliant range of shops, easy to work app, if you have any problems with purchases, it’s sorted out quickly and they keep you updated.

16 August 2024
WeShop Holdings Limited logo

Reply from WeShop Holdings Limited

Hi Sarah, thank you for leaving a 5-star review. We are glad you are enjoying WeShop!

Rated 1 out of 5 stars

Everything takes so long.

Everything takes so long.

13 August 2024
WeShop Holdings Limited logo

Reply from WeShop Holdings Limited

Hi there,

We're not sure what you meant by this comment, we'd love you to add a few more details and hopefully our team can help you resolve the issue you're having.

Rated 5 out of 5 stars

I have just joined,with my first…

I have just joined,with my first purchase .brilliant, look forward to using we shop again as I shop on line a lot

15 August 2024
WeShop Holdings Limited logo

Reply from WeShop Holdings Limited

Hi Joan, thank you for your positive review! We are pleased you are enjoying WeShop.

Rated 5 out of 5 stars

Super slick and easy

Super slick and easy. A great service that everyone should use.

11 August 2024
WeShop Holdings Limited logo

Reply from WeShop Holdings Limited

Hi Chris, thank you for your positive review! We are pleased you are enjoying WeShop.

Rated 5 out of 5 stars

Ease of use

Ease of use, no obstacles to flounder over just simple and straightforward

9 August 2024
WeShop Holdings Limited logo

Reply from WeShop Holdings Limited

Hey Dave, thank you for leaving a 5-star review. We are glad you are enjoying WeShop!

Rated 1 out of 5 stars

No idea how this works …

No idea how this works …. How is it good when I want to withdraw and I can’t ???? Not clear and not great to be honest

12 August 2024
Unprompted review
WeShop Holdings Limited logo

Reply from WeShop Holdings Limited

Hi Imelda,

Thanks for your review. We have since posted a corporate update on our helpdesk to help clear up any misinformation and help our members understand the direction we're taking:

https://help.we.shop/en/article/weshop-community-update-aug-2024-8qji7m/

Rated 5 out of 5 stars

Purchase through WeShop.co.uk

Purchase was spotted immediately and showed in my account a couple of days later.
This is the first time I have used WeShop, it offered 100% share back so I thought, what have I got to lose as I was going to make the purchase anyway.

29 July 2024
WeShop Holdings Limited logo

Reply from WeShop Holdings Limited

Hi Colin, thank you for your positive review! We are pleased you are enjoying WeShop.

Rated 5 out of 5 stars

Easy to use

Easy to use. Got my shares same day. Hope more retailers come on board.😄

5 August 2024
WeShop Holdings Limited logo

Reply from WeShop Holdings Limited

Hi Dawn, thank you for leaving a 5-star review. We are glad you are enjoying WeShop!

Rated 5 out of 5 stars

Easy to use

Easy to use, and you get rewarded for this😀😀😀

19 July 2024
WeShop Holdings Limited logo

Reply from WeShop Holdings Limited

Hi Sarah, thank you for your 5-star review!

Rated 5 out of 5 stars

Brilliant app

Love this app …… I feel like I’m getting a wee treat for myself every time I use it

2 August 2024
WeShop Holdings Limited logo

Reply from WeShop Holdings Limited

Hi Kim, we are pleased you are enjoying WeShop!

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