Wesleyan Reviews 

4,045
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 795 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely knowledgeable staff for providing clear, helpful, and completely jargon-free guidance regarding complex financial matters such as retirement pensions, investments, and home mortgages. Reviewers emphasize that representatives are exceptionally professional, approachable, and genuinely dedicated to addressing individual client requirements with remarkable patience. Consumers note that consultations are always conducted in a relaxed, reassuring manner, successfully making potentially daunting financial planning processes much easier to understand and navigate. People deeply appreciate this supportive communication style, highlighting that advisors consistently take sufficient time to answer every query thoroughly without applying any decision-making pressure whatsoever.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting advisors who were extremely helpful,... See more

Customer service

Clients share positive opinions on customer service, highlighting that reviewers consistently received clear,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that consultations are professional, helpful,... See more

Response time

People report high satisfaction with the fast response time, noting that queries and emails are handled... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As the teachers pension specialist I was interested in my options as I neared 60. Paul Rogers was exceptional leading me carefully and concisely through my figures and options. From his advice (and fr... See more

Rated 5 out of 5 stars

From first contact to final product purchase took a mere 4 hours over 2 days. The home insurance specialist Linda exemplified everything I would want in terms of personal care and attention. She made... See more

Rated 5 out of 5 stars

Nadine helped us with our remortgage and she was fantastic. She went above and beyond, working until late on Friday night to ensure that we were able to secure a rate before anticipated rate rises the... See more

Rated 5 out of 5 stars

Yesterday I had a telephone consultation with Lakhwinder to discuss my Home Insurance with Wesleyan. Previously, a few years ago, I had a quote which was way off the mark for me so I was a bit wary,... See more


Company details

  1. Financial advisor
  2. also in
  3. Financial Institution
  4. Financial Planner
  5. Investment service
  6. Mortgage broker
  7. Personal Insurance Company

Written by the company

Your money should work as hard as you do. Wesleyan Financial Services help doctors, dentists and teachers build wealth, protect their income and create long-term financial security. Straightforward advice and long-term support - throughout your career and beyond. Charges may apply.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(4,045)

717 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had a brilliant experience with…

We had a brilliant experience with Wesleyan our financial advisor Samantha Reilly-Walling was always on hand to answer any questions we had and has made buying our first home so much easier. We couldn’t recommend more.

10 September 2026
Unprompted review
Rated 5 out of 5 stars

My Advisor, Andrew Bloxham

My Advisor, Andrew was a great support through the whole process. He knew the answers to all my questions and was always able to assure me each step of the way. Andrew was very knowledgeable and good to work with. Many thanks.
Amanda

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Friendly Efficient Service

Very friendly,efficient and knowledgeable advice. Mr Bloxsome made the whole process very easy and was very knowledgeable and patient with any queries. I am very happy to recommend this service.

20 August 2026
Unprompted review
Rated 5 out of 5 stars

The service and guidance I received was excellent.

The service and guidance I received was excellent. Andrew was extremely helpful and supported me throughout each step of the process. He explained the relevant terms and important information which allowed me to make informed decisions about the options available to me.

8 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

So lovely to speak to a real person who was incredibly helpful
Jarryck was very patient and professional and he explained everything very clearly
The whole process was very straightforward

8 September 2026
Unprompted review
Rated 5 out of 5 stars

Yesterday I had a telephone…

Yesterday I had a telephone consultation with Lakhwinder to discuss my Home Insurance with Wesleyan. Previously, a few years ago, I had a quote which was way off the mark for me so I was a bit wary, but this time was very different. I was spoken to in a very understanding manner for my situation, with professionalism throughout. I was left in no doubt that this was in fact the best deal for me this year. I felt I was listened to and all my questioned answered.Everything was done over the phone, payment taken and documents sent while we were still speaking. Great service. I would definitely consider this company another year.

7 September 2026
Unprompted review
Rated 4 out of 5 stars

Great Service

Clear advice, easy to understand and explained if necessary. Lakhwinder was very polite, easy to hear and thorough. The product was matched to my needs and everything was covered comprehensively. Thank You

8 September 2026
Unprompted review
Rated 5 out of 5 stars

Naz was very helpful

Naz was very helpful, he explained things simply and clearly. Very friendly and relaxed discussion. Explained everything well.

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Home insurance made easy.

Had a pre planned phone call to discuss Home Insurance with Chris Ibbitson of Wesleyan Financial Services. From the outset the call was friendly, positive and professional. The facts were presented in a straightforward manner and any queries were dealt with immediately and professionally. It was so reassuring to actually speak to a person who was prepared to listen and interact with me. It was a personal experience with the adviser having a very detailed understanding of the product. He took my considerations into account and acknowledged that I had a good understanding already about home insurance. I felt I received a good quote from a trustworthy company. I usually detest dealing with insurances but today’s experience was very enjoyable and reassuring , an example of a company that values its clients.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

annual financial review

Tom Kearns gave us our joint annual financial review. He was knowlegeable, polite, professional and very clear to understand. He detailed what we needed to know and constantly asked if we had understood all that was discussed. It was a very useful hours conversation.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

I required specialised insurance during…

I required specialised insurance during a build and was delighted with the service provided by David at Wesleyan. He helped me select the right product for what I needed and was incredibly quick to respond and helpful throughout the process

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Take money but no communication

I attempted to open a savings Isa online.
It quickly took my money but then told me there was a problem and I needed to contact them by telephone. I have been trying to contact them numerous times, only to hear the operators are to busy to deal with my call

2 September 2026
Unprompted review
Wesleyan logo

Reply from Wesleyan

Hi Chrissy,
We’re very sorry you’ve experienced a problem while opening your ISA and have then been unable to reach us. We understand how concerning and frustrating this must be, particularly when money is involved.

We’d like to look into this urgently and help get it resolved. Please respond to our private request for further information through Trustpilot, including your contact details, and a member of our team will contact you directly.

Please don’t share any personal or account information publicly.

Wesleyan

Rated 5 out of 5 stars

Friendly, efficient service

Wesleyan were a great company to work with, they were with me every step of my journey to retirement.
Andrew, my advisor was at the end of the phone for any questions or queries along the way.
I would not have been able to complete the process without their help.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Wesleyan Support for Understanding and Claiming Teachers' Pension

Attending the free Wesleyan seminar is something that I would recommend to anyone looking to understand their teachers' pension, especially if they are considering retirement or early retirement. Andrew Bloxsome fronted the session and then I followed that up with a further group session that he was offering those who were considering retirement.
From the moment I agreed to Andrew supporting me through the process of understanding and claiming my Teachers’ Pension, he was professional, friendly, transparent and incredibly supportive.
The TPS felt complicated and overwhelming, but Andrew made the whole process straightforward and easy to understand. He took the time to explain everything clearly, answered all of my questions and walked me through the application process step by step, always in a patient and completely non-judgemental way. He kept everything on track, ensured that all the necessary paperwork was completed in good time and made sure that my pension was paid in time for 1st September.
The £360 cost for Andrew’s support was absolutely worth it. Having someone knowledgeable and trustworthy to guide me through the whole process gave me peace of mind and reassurance that everything was being done correctly and on time. I would have no hesitation whatsoever in recommending Wesleyan, and indeed Andrew Bloxsome, to anyone needing help and advice with their pension.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience dealing…

I had a fantastic experience dealing with Paul Barnfather when arranging life insurance in connection with my business purchase.

Paul was incredibly helpful, professional and responsive throughout the whole process. He took the time to understand exactly what I needed, explained everything clearly and made what could have been quite a stressful part of the purchase process feel very straightforward.

He kept me updated throughout, was always available when I had questions and worked hard to make sure everything was arranged within the timescales I needed.

I genuinely felt very well looked after and wouldn’t hesitate to recommend Paul to anyone looking for life insurance or protection advice, particularly when it forms part of a business purchase or finance arrangement.

Thank you so much, Paul, for all your help and support!

11 August 2026
Unprompted review
Rated 5 out of 5 stars

EST-Satish Mall

I found the process to be efficient and easy. I followed a link online and was called by a member of the Team who discussed my needs and then booked an appointment with Satish, who is a Teaching Pensions specialist. Satish was friendly and easy to talk to. He had lots of knowledge and was able to explain things to me clearly and simply.He went through my Personal statement and was able to inform me how the complicated system works as I am part of two different schemes: Final salary and Career average salary. I felt much more confident after speaking to him and understood much more. I would highly recommend this service. I had a free online appointment.

27 August 2026
Unprompted review

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