West Country Windows Reviews 

183
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional installation teams for being exceptionally polite, arriving right on time, and leaving homes extremely clean and tidy after completing the work. Consumers frequently highlight the superb quality of the new windows and doors, noting that these installations effectively reduce outside noise and eliminate winter drafts. However, some people mentioned minor concerns regarding general administrative communication or experienced occasional pressure during the initial sales consultation process. Some reviewers also noted occasional problems with specific hardware components or required prompt follow-up visits from the team to successfully resolve installation issues.

What people talk about most

Service

People report high satisfaction with the service, highlighting professional, friendly, and efficient workers.... See more

Staff

Clients share positive opinions on staff, consistently praising team members for being exceptionally polite,... See more

Quality

Consumers find quality to be positive, frequently expressing delight with the excellent workmanship and... See more

Product

Customers consistently note positive experiences with product, highlighting the amazing quality of doors and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that communication throughout was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We moved house recently and needed a new patio door. We tried several local companies, whose staff all appeared to have attended the same double glazing salesman course. "Special offers" if we signed... See more

Company replied

Rated 5 out of 5 stars

Adrian and Joe arrived on time on the day arranged.They were very polite and friendly and cleaned up after they had done the job. We had a new bathroom window and a bedroom one replaced and already ca... See more

Company replied

Rated 5 out of 5 stars

We had two windows replaced by Westcountry Windows last week and couldn't be happier. The windows look high quality and the two fitters did such a clean, tidy and neat job that when they left you wou... See more

Company replied

Rated 5 out of 5 stars

First class company from beginning to end.Work started on the agreed date and on time. The 2 fitters Andy and Mike did an amazing job despite Storm Benjamin.They both showed exceptional attention to... See more

Company replied


Company details

  1. Home improvement shop

Written by the company

West Country Windows is one of the leading Window Companies with a reputation for providing quality products and solutions to enhance the fabric of your home since 1977 , our experience, knowledge, and service are unsurpassed. We only supply and install quality Windows, Doors and Conservatories, offering highly insulated and fully weather resistant door and window frames, delivering the best in technologically advanced glazing systems. Whether you are looking for a new Conservatory or an update on your windows or doors, West County Windows have a solution that is just right for you. We just make things better.


Contact info

4.9

Excellent

TrustScore 5 out of 5

183 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(183)

107 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional, considerate installer, a great job and a great product!

I have to admit we were concerned about how much disruption was going to take place during installation (2 doors, 4 windows) but in the event, Colin the installer was absolutely brilliant, professional, friendly and checking every step of the way that we were ok, as well as managing removal of the very old windows without mess and taking great care of our home. The new doors and windows have transformed our house, it looks brighter, is more secure and at last is draft free! I am very glad we opted to go with West Country Windows!

5 November 2025
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Reply from West Country Windows

Thank you for sharing such a lovely review. We’re so pleased to hear how happy you are with your new doors and windows, and that the installation went so smoothly. Colin will be delighted to know his professionalism, care, and attention to detail made the whole process easy and worry-free for you.

It’s fantastic that your home now feels brighter, more secure, and draught-free—that’s exactly the difference we love to deliver! We truly appreciate your trust in choosing West Country Windows and are so glad the results have transformed your home.

Enjoy the comfort and peace of your refreshed space

Rated 5 out of 5 stars

We are very pleased with the work…

We are very pleased with the work carried out by Adrian and Joe, their work was exemplary and outstanding, two very nice men, couldn’t do enough for the job, the finish to the conservatory was faultless, they both worked very hard to complete the job

4 November 2025
Unprompted review
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Reply from West Country Windows

Thank you so much for your wonderful feedback. We’re delighted to hear how happy you are with your conservatory and the work carried out by Adrian and Joe. They’ll be thrilled to know their hard work, attention to detail, and dedication made such a great impression.

It’s fantastic that the finish met your expectations and that the whole experience was such a positive one. We truly appreciate you taking the time to share your kind words and support.

Enjoy your beautifully finished conservatory

Rated 5 out of 5 stars

West Country Windows fitted patio doors…

West Country Windows fitted patio doors for us which are excellent, the finish is firs class. They were fitted in a very professional and friendly manner. We would certainly use them again and highly recommend them.

28 October 2025
Unprompted review
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Reply from West Country Windows

Thank you for your lovely review! We’re so pleased to hear that you’re delighted with your new patio doors and the quality of the finish. Our team will be thrilled to know their professionalism and friendly approach made such a positive impression.

We truly appreciate your recommendation and are delighted to know you’d choose us again in the future. Enjoy your new doors and the fresh new look they’ve brought to your home

Rated 5 out of 5 stars

We had a new roof on our utility room and conservatory

We had a new roof on our utility room and a new roof on the conservatory. Colin the fitter was excellent, very efficient and professional and a pleasure to have in our property. Everything was left clean and tidy. The result was outstanding and gave a great look to the finished job.

24 October 2025
Unprompted review
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Reply from West Country Windows

Thank you for your brilliant review. We’re delighted to hear how pleased you are with both new roofs. Colin will be over the moon to know his efficiency, professionalism, and friendly approach made such a positive impression. He takes great pride in leaving every home clean and tidy, so your feedback means a lot.

Hearing that the final result looks outstanding is exactly what we love to achieve. If you ever need anything else in the future, we’ll be very happy to help.

Enjoy the refreshed look of your home

Rated 5 out of 5 stars

First class company from beginning to end.

First class company from beginning to end.Work started on the agreed date and on time. The 2 fitters Andy and Mike did an amazing job despite Storm Benjamin.They both showed exceptional attention to detail. Very polite and accommodating and left the site clean and tidy. We are very pleased with the quality of the Windows and door we had fitted. We would highly recommend this company.

24 October 2025
Unprompted review
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Reply from West Country Windows

Thank you so much for your fantastic review. We’re delighted to hear that everything ran smoothly from start to finish and that the work began exactly as agreed. Andy and Mike will be thrilled to know their exceptional attention to detail made such a difference, even while working through Storm Benjamin. They always aim to deliver top-quality workmanship with a polite and tidy approach.

It’s wonderful to know you’re so pleased with your new windows and door. Your recommendation means a great deal to us, and if you ever need anything in the future, we’ll be more than happy to help.

Enjoy the comfort and quality of your upgraded home

Rated 5 out of 5 stars

West Country Windows,Doors & Porch …

We used West Country Windows 3 years ago to replace all our windows and doors and were pleased with the quality of the product and the installation. We chose them initially because we can remember the adverts on the radio from many years (30+) ago, so we thought they must be good to still be around. This summer we decided to enclose the two open sides of our porch before the winter weather set in. Spencer came round and did the quote, and as before there’s no hard sell and he’s s full of good ideas and advice. We are very pleased with the results, the installation team were great. We find the whole outfit very polite and professional at all stages, thanks very much!

8 October 2025
Unprompted review
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Reply from West Country Windows

Thank you so much for your fantastic review! We’re delighted that you returned to us after your windows and doors, and it’s lovely to hear that our long-standing reputation helped you choose us in the first place. It’s great that your enclosed porch is ready just in time for the colder months ahead.

Spencer will be so pleased to hear your kind words. We always aim to offer helpful advice without any pressure, so we’re thrilled that came across once again. Our installation team will also be over the moon to know they made such a positive impression.

We truly appreciate your trust and continued support. If you ever need anything in the future, we’d be more than happy to help again.

Enjoy your new porch

Rated 5 out of 5 stars

Superb again!

We used WCW 9 years ago and they were so good it was a no brainer to have them replace windows and a new front door when we moved to our new (old) bungalow. The same craftsman we had before did our latest project and was again superb.The upgrade has been clean, smooth and made the world of difference.A quality product.
We thoroughly recommend them

22 October 2025
Unprompted review
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Reply from West Country Windows

Thank you so much for your fantastic review. It means a great deal to us that you chose to return after 9 years and trusted us with your new home. Hearing that the same craftsman was able to deliver the same superb results is truly wonderful, and we’ll be sure to share your kind words with him.

We’re delighted that the upgrades have been smooth, clean, and have made such a positive difference to your bungalow. Your recommendation is greatly appreciated, and we’re always here should you need anything in the future.

Enjoy your refreshed home.

Rated 5 out of 5 stars

Whole house windows & doors replacement.

Very pleased with our new windows & doors which have smartened up the whole house. They are letting more light in(with our choice of windows),we can hardly hear the road traffic now & should stop winter draughts & heat loss. They were well fitted by a professional & friendly team of 3 in a week. We have had plenty of good comments from neighbours & people walking past. We would recommend W.C.W & use them again if we had a need.

10 October 2025
Unprompted review
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Reply from West Country Windows

Thank you for your wonderful feedback. We’re so pleased that your new windows and doors have brightened your home and made it quieter and more comfortable. It’s great to hear that the installation was completed smoothly by our team and that the improvements are already getting compliments from neighbours.

We truly appreciate your recommendation and your trust in us. If you ever need us again in the future, we’ll be more than happy to help.

Enjoy the comfort and the fresh new look of your home

Rated 5 out of 5 stars

Brilliant company.

Quality work, fast, friendly and efficient. Andy and Mike have done a brilliant job. Thanks to everyone involved.

20 October 2025
Unprompted review
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Reply from West Country Windows

Thank you so much for your kind words. We’re delighted to hear that you found the work fast, friendly, and efficient. Andy and Mike will be thrilled to know you were so pleased with their efforts. We’ll be sure to pass on your thanks to the whole team.

If there’s ever anything more we can help with in the future, we’ll be right here and happy to assist. Enjoy your upgraded home

Rated 4 out of 5 stars

Competitive price - great service!

West Country Windows replaced our old plastic conservatory roof with a solid flat roof. Competitive price and a high standard of workmanship throughout. Replacement roof, plastering and electrics all sorted through the company. Generally, very happy with the service provided. Would certainly recommend.

1 October 2025
Unprompted review
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Reply from West Country Windows

Thank you for taking the time to share your feedback. We’re delighted that you’re pleased with your new solid roof and the overall quality of the work. It’s wonderful to hear that everything from the installation to the plastering and electrics met your expectations, all under one roof with our team coordinating the project.

Your recommendation means a lot to us. If we can help with anything else in the future, we’d be very happy to do so.

Enjoy your transformed conservatory

Rated 5 out of 5 stars

Very impressive

Very impressive. We chose West Country Windows to replace old wooden doors on the front & rear of the cottage & they have done a wonderful job.
We had to have an old oak lintel replaced as part of the works & they took care of everything. The workmanship on the lintel was superb.
With the doors fitted the house is secure & weatherproof.
We had a couple of small issues after install but they were more than happy to come out & resolve very quickly. Nothing was too much trouble. Excellent communication throughout the entire process.
I cannot recommend West Country Windows enough.
Excellent company. Thanks to all.

6 October 2025
Unprompted review
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Reply from West Country Windows

Thank you so much for your wonderful review, We’re delighted to hear that you’re so pleased with your new doors and the quality of the workmanship throughout the project. It’s great to know our team handled the oak lintel replacement and follow-up visits with care and efficiency. We truly appreciate your kind words about our communication and aftercare, it means a lot to the whole team. Thank you for your recommendation and for choosing West Country Windows

Rated 5 out of 5 stars

GOOD QUALITY REPLACEMENT WINDOWS

last year I requested WCW to supply and install three bay window units to finish off my renovation of an Edwardian property.
The result was outstanding and gave a great look to the property.
Once again I asked WCW to furnish me with a new quote and installation date to replace windows to an upstairs bedroom and bathroom.
The whole process was a dream from Spencer's visit to the arrival of the installation team three weeks early.
The installers were industrious, polite, professional, and cheerful throughout the day.
would not hesitate to use WCW again in the future.

11 September 2025
Unprompted review
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Reply from West Country Windows

Thank you for your wonderful review and for coming back to us again, We’re so pleased to hear that the new bay windows have enhanced your beautiful Edwardian property and that your latest installation went just as smoothly. It’s great to know Spencer and the installation team provided such a professional, friendly, and efficient service—especially completing the work ahead of schedule. We truly appreciate your continued trust and wouldn’t hesitate to welcome you back for any future projects. Thank you for choosing West Country Windows

Rated 5 out of 5 stars

Great customer service, fitting and results

Great customer service from my first enquiry at the Yeovil showroom all the way through to fitting. Clear explanations of the different options available for the window and double doors I wanted replaced. No pushing for me to decide with good communication once order was placed and dates for fitting confirmed. Work was done tidily despite the challenges of wonky stone work, and all rubbish taken away. Very pleased with the result and looking forward to far fewer drafts this winter!

6 October 2025
Unprompted review
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Reply from West Country Windows

Thank you for your kind and detailed review, We’re delighted to hear that your experience, from your first visit to our Yeovil showroom through to installation, was smooth and stress-free. It’s great to know our team provided clear, pressure-free advice and handled the fitting carefully, even with the challenges of the stonework. We’re so pleased you’re happy with the result and hope you enjoy a much warmer, draft-free home this winter. Thank you for choosing West Country Windows

Rated 5 out of 5 stars

We had some West Country windows fitted…

We had some West Country windows fitted in 1984 and have until last week not had any problems.. we went to the window and it would not open so I contacted them on Friday 26/9/2025 and an appointment was made for 29/9/2025. The engineer arrive punctually and assessed the problem which was a faulty gearbox which was promptly changed. He also gave us some tips on maintenance, which was gratefully received. I would have no doubts about recommending West Country windows veryhighly

29 September 2025
Unprompted review
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Reply from West Country Windows

Thank you for your wonderful review, It’s amazing to hear that your original West Country Windows, installed back in 1984, have served you so well for over 40 years. We’re delighted our engineer was able to resolve the issue quickly and provide some helpful maintenance advice. Your loyalty and kind recommendation mean a great deal to us, thank you for continuing to choose West Country Windows

Rated 5 out of 5 stars

Westcountry windows just done a tiled…

Westcountry windows just done a tiled conservatory for us andy and Mike did excellent job. Would highly recommend westcountry windows

29 September 2025
Unprompted review
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Reply from West Country Windows

Thank you for your kind review, We’re so pleased to hear that you’re happy with your new tiled conservatory. Andy and Mike will be delighted to know their hard work and craftsmanship made such a positive impression. We really appreciate your recommendation and thank you for choosing West Country Windows

Rated 5 out of 5 stars

Absolutely outstanding!

Absolutely outstanding!
I wouldn’t hesitate to recommend West Country Windows to anyone. From start to finish, the professionalism was superb. The fitters did the most remarkable job, despite the dreadful weather they encountered. They took great care to ensure the installation happened on time and to an excellent standard. A very special thanks to Spencer, Darrell, Andy and Mike for making this whole experience a pleasurable one. I am delighted with my new windows!

15 September 2025
Unprompted review
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Reply from West Country Windows

Thank you so much for your fantastic review, We’re thrilled to hear how delighted you are with your new windows and that the whole experience was such a positive one. Despite the challenging weather, it’s great to know the team’s professionalism and dedication shone through. Spencer, Darrell, Andy, and Mike will be so pleased to receive your kind words. We truly appreciate your recommendation and thank you for choosing West Country Windows

Rated 5 out of 5 stars

they where both very efficient with the…

they where both very efficient with the work they had to do , very clean and tidy and very respectful of are property
would not hesitate to recommend this company to anyone.
job well done

2 September 2025
Unprompted review
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Reply from West Country Windows

Thank you for your kind review, We’re so pleased to hear that you were happy with the work and that our team carried it out efficiently while keeping everything clean and tidy. It’s great to know they were respectful of your property and left such a positive impression. We really appreciate your recommendation, thank you for choosing West Country Windows

Rated 5 out of 5 stars

excellent service

West Country Windows replaced 10 windows, excellent service all round. Craig & Darrell were more than helpful fast efficient and really tidy. Would definitely recommend them

28 July 2025
Unprompted review
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Reply from West Country Windows

Thank you for your kind words. We’re delighted you’re pleased with your new windows and the service you received. Craig and Darrell will be so pleased to hear your feedback, they take great pride in their work. We really appreciate your recommendation and thank you for choosing West Country Windows

Rated 5 out of 5 stars

Excellent Windows and Service

We had two windows replaced by Westcountry Windows last week and couldn't be happier. The windows look high quality and the two fitters did such a clean, tidy and neat job that when they left you would never have known they had been, that is looking from either inside or outside. Would definitely use them again.

11 September 2025
Unprompted review
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Reply from West Country Windows

Thank you for your lovely feedback. We’re delighted to hear you’re so pleased with your new windows and the quality of the installation. It’s great to know our fitters’ tidy, careful work left everything looking perfect inside and out. We really appreciate your kind words and look forward to helping you again in the future

Rated 5 out of 5 stars

The company are good to deal with

The company are good to deal with. They are prompt and kept us informed. The product appears to be good quality and well finished. The fitter was very competent, polite, friendly and very clean and tidy. Overall a positive experience and I would recommend them.

5 September 2025
Unprompted review
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Reply from West Country Windows

Thank you for your kind review. We’re so pleased to hear that you had a positive experience with us, from communication right through to installation. It’s great to know you’re happy with the quality of the product and the workmanship of our fitter. We truly appreciate your recommendation and thank you for choosing West Country Windows

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