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Company details
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Western Communication keeps businesses connected, monitored and running — across England, Scotland and Northern Ireland. Most pharmacies pay for two broadband lines: the NHS (N3/HSCN) connection and the one the shop actually runs on. We put both down a single circuit, properly separated, with automatic 4G/5G failover — so dispensing never stops. One line, one bill, one supplier. But connectivity is only the start. Everything we run for you is watched around the clock by Vigilant, our own monitoring platform keeping an eye on 500+ routers across 500+ sites. We usually spot a problem — and assign an engineer — before the branch has even noticed. And it all lives in Watchman, your portal: every site, line, phone, work order and bill on one screen, available over API. As standard, every pharmacy we look after gets four things from day one: Riptide — broadband chosen for the site, not sold to it Echo — hosted phones, so no patient hits a busy tone Vigilant — proactive, round-the-clock monitoring Watchman — your whole estate, live, in one login When you're ready to go further, optional add-ons layer on top: Dreadnought cloud hosting (your own compute, containers, API plane and database), Colossus hosted PMR/VMs (coming soon), on-site engineering and cable tidies, and StockIQ till services. One team owns the outcome. If something isn't right, you tell us once.
Contact info
United Kingdom
- westerncommunication.co.uk
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