I am a single property landlord. Western Lettings became my property manager in 2023. 2 months later a damp issue was raised which quickly escalated into a major issue with the factoring company as... See more
Company replied
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I am a single property landlord. Western Lettings became my property manager in 2023. 2 months later a damp issue was raised which quickly escalated into a major issue with the factoring company as... See more
Company replied
I’ve been using Western Lettings to manage my rental property for a few years now and the service has been great. Communication is clear, they’re quick to deal with any issues, and everything is hand... See more
Company replied
The best letting agency - ever. I was really reluctant to use a letting agency due to some very bad experience from others. A friend told me about this company which is absolutely brilliant. They ke... See more
Western Lettings know what they’re doing, and if you’re looking for a stress free renting experience, these are the guys you want to be dealing with. From having a first class website, to a great team... See more
Company replied
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Suite 5, Platinum House, 23 Eagle Street, G4 9XA, Glasgow, United Kingdom
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Replied to 100% of negative reviews
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We really like Western Lettings. They are reliable and trustworthy. They make renting a whole lot easier. So many letting agents are cowboys!

Reply from Western Lettings
Having used another agent in the past the difference in service provided is massive.
I trust this agent to look after my property, myself and the tenants who live there

Reply from Western Lettings
Western lettings are responsive, proactive and helpful. We are delighted with their standards of service.

Reply from Western Lettings
Thank you for a successful year with a couple of equipment changes seemingly without any problems.Financial reporting was always on time and everything well explained when required.
Keep it up !

Reply from Western Lettings
Western Lettings continue to provide a first class service and are a credit to their profession.

Reply from Western Lettings
Great correspondence. As a landlord who is out of area, I fully trust that my property is looked after well by the staff @Western Lettings.
My tenants are also very happy with the service that Western Lettings provide.
Highly recommend, I am very comfortable with my choice of letting agent.

Reply from Western Lettings
Western Lettings are good at what they do, easy to contact and always friendly.

Reply from Western Lettings
i have used Western Lettings for several years and have found them to be absolutely excellent. The staff are very experienced and always helpful. I would have no hesitation in highly recommending this Company.

Reply from Western Lettings
Western lettings very efficient and friendly service

Reply from Western Lettings
Superb service. As a landlord living abroad I fully trust Western Lettings to manage the property which is reassuring both for me and the tennant. Very quick to respond and get repairs done promptly when needed.

Reply from Western Lettings
As a landlord, I strive to be very fair and respectful towards the needs of my tenants. I have used Western Lettings for a period of nearly four years and have had nothing but the most positive of experiences with them. They are super reliable and efficient and all staff are very friendly, pleasant and most helpful. If you need the services of a Letting Agent, Western Lettings should be your very first choice.

Reply from Western Lettings
I have been with western Lettings for about 4yrs and I can honestly say I have never had. Problem with them. They are very helpful and very professional and so it takes all the worry out of renting out my flat myself. And if the renter has a problem they handle it so professionally. I would HIGHLY recommend this company

Reply from Western Lettings
The guys at Western have looked after two of my rental properties over the years and as a Landlord I would fully recommend them.

Reply from Western Lettings
The team at Western Lettings are truly fantastic. Very professional. Deliver on time and keep records meticulously. Very friendly too.
Nick

Reply from Western Lettings
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